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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Laundry
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Fax/photocopying
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Hot tub/Jacuzzi
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Daily housekeeping
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Best Western Palace Inn & Suites in Big Spring offers air-conditioned rooms, family rooms, and free WiFi throughout the property. Guests can enjoy a buffet breakfast during their stay.
Top-Notch Facilities
The hotel boasts a 24-hour front desk, business centre, indoor pool, fitness centre, and hot tub for guests to relax and unwind.
Convenient Location
Located just 80 km from Midland International Airport, Best Western Palace Inn & Suites is the ideal choice for travelers seeking comfort and convenience.
Experience the perfect blend of comfort and convenience at Best Western Palace Inn & Suites. Book your stay now!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Convenient location
Rooms are always nice....clean
Nothing
Convenient
First floor noisy if you have a window facing parking lot and first room next to front desk because early in the morning, they push a rattling cart by before 6 am. Tv had no internet connection but not worth trying to contact the desk cuz I wanted to listen to something while I was getting ready for bed and wasn’t sure if someone would have to come into the room.
The fragrance in the lobby was amazing!! My room smelled like fresh lemons and was so clean. I was highly impressed with everything, I almost called out of work to stay another day.
Nothing, I truly enjoyed my stay.
Spacious room, comfortable beds, great AC, nice size Smart TV, clean pool and hot tub. Friendly staff. Quiet, clean and comfortable all around.
The only “complaint” of sort I would have, would be the elevator. My family & I were staying on the 3rd floor, and my wife and kiddo were scared to use the elevator as it would shake when approaching the 3rd floor.
Pool was great, food was good, beds were comfortable. Location was great, staff were great.
Pillows a bit to hard for my liking.
It was conformable and clean. Staff was amazing and welcoming
Pillows a little to hard for my liking. Beds were very comfortable.
Todo está excelente la atención los cuartos limpios el desayuno muy rico variado
Lo único malo que cuando vinimos la alberca está en remodelación pero es entendible es para un mejor servicio esperemos que para la próxima visita esté lista :)
Breakfast was good. The bacon on the last day was not enjoyed by my husband or myself. We think it may have been plant based. Not our type of bacon. Other than that, it was good with a good selection.
I think that the staff thought since we were staying multiple days, that we didn't need them to come in and empty our trash or replace our towels. The first day we put a Privacy on door handle. But our second day we did not and no one came in to check room:(
Breakfast was good and area was very clean.
ROACHES!! They were everywhere in the room! Couldn't sleep all night. They tried to get me a new room but I need 2 beds and they only had 1 bed. Then said we will give you a small discount. That room wasnt worth $10. Paid $100 just to get a restless night killing roaches but the breakfast was good, guess we paid 100 for food. Didnt stay the 2nd night.
Location was very important
It was dirty on patio
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