Best Western Plus Emerald Inn & Suites

Hotels
Best Western Plus
9.4 (426 reviews)
2412 East Kansas Avenue , Garden City , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great breakfast
Cons:
Pool closed
Customer service issues

Categories

Cleanliness
9.14
Rooms were reported as clean, but there were concerns about cleanliness in terms of toilet paper presentation.
Service
9.61
Staff described as friendly, though some reviews noted issues with customer service related to amenities.
Location
9.65
Conveniently located near stores and away from unpleasant odors of the area.
Room Quality
9.98
Rooms were comfortable and well-decorated, providing a pleasant stay.
Amenities
8.13
Several amenities, like the pool, were mentioned to be closed during the stay.
Value for Money
9.09
Higher price than some guests usually pay, but generally considered worthwhile for quality.
Food and Beverage
9.64
Breakfast was positively mentioned as one of the best experiences.
Overall Experience
9.99
Most guests expressed a high level of satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:57

Property Description

Convenient Location in Garden City
Located in Garden City, Best Western Plus Emerald Inn & Suites is the perfect choice for your stay.

Modern Amenities and Comfortable Rooms
Enjoy a comfortable stay in our guest rooms equipped with air conditioning, flat-screen TV, fridge, and free WiFi. Unwind in our indoor pool or relax in a private bathroom with complimentary toiletries.

Family-Friendly Accommodation
With family rooms available, our 3-star hotel is ideal for both leisure and business travelers.

Experience convenience and comfort at Best Western Plus Emerald Inn & Suites. Book now for an unforgettable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from 2026-09-30 until 2026-08-13
Swimming pool: Closed from Thu, Aug 13, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GCK

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 426 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.65
Room Quality: 9.98
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 9.64
Overall Experience: 9.99
O
Oralia couple us
10
2026-08-20 via Nuitee
K
Katie solo_traveller us
10
2026-08-11 via Nuitee
J
Janelle couple us
9
2026-07-20 via Nuitee
L
Logan couple us
8
2026-07-20 via Nuitee
C
Carsyn extended_group us
9
Pros:

Breakfast was yummy and had a good variety. The facility was updated and clean, and the staff was very friendly and helpful. We primarily came to take our kids to the indoor water park at Parrot Cove and it was very closely located. Would stay here again!

Cons:

The pool was closed for renovations which was one main reason we booked this hotel. Staff said it was mentioned in the hotel details.. maybe it was overlooked, maybe it was in the fine print, but we missed it and had sad kids. Water park made up for it!

2026-07-15 via Nuitee
J
Joie family_with_children us
8
Clean and Quite
Pros:

Convenient, clean and spacious

Cons:

We weren’t made aware of the pool being under construction at the time of booking.

2026-07-10 via Nuitee
J
John solo_traveller us
7
Cons:

The beds are so uncomfortable

2026-07-10 via Nuitee
K
Kolars couple us
10
Wonderful!!
Pros:

VERY CLEAN AND SMELLS SO GOOD! The staff is friendly and helpful!

Cons:

Would like to see an outside patio sometime soon! They were working on the pool during our stay so maybe they can add a patio to the east side!

2026-07-02 via Nuitee
J
Jose family_with_children us
9
Muy bien
Pros:

Muy limpio y comodo

2026-06-30 via Nuitee
J
Jose family_with_children us
9
Muy agradable
Pros:

Todo muy limpio el desayuno muy bueno

2026-06-27 via Nuitee
S
Sheena solo_traveller us
10
2026-06-20 via Nuitee
W
Wood solo_traveller us
10
Pros:

Beds are great. It very clean. Breakfast was great.

2026-06-04 via Nuitee
C
Charles solo_traveller us
9
2026-05-21 via Nuitee
W
whitneyf212 Family
2
Misleading
Pros:

Beware! We booked this a month in advance because they stated they had a pool (which would be great for our 3 kids). Then, 39 minutes after the free cancellation window (4pm the day before) we got a message from them that the pool was closed and they refused to refund. No apologies. We cancelled and will get our money back another way, but just awful customer service!

2026-04-24 via Tripadvisor
D
dane356 Business
10
Great place
Pros:

When traveling with the Joker and Jester Tour we always appreciate a fast check in after a long day of driving. We were greeted with smiles at the front desk and a simple and fast check-in. The room was very, very clean and stocked with every modern convenience. The room even had a ceiling fan, which I find kind of homie. Would definitely recommend this place to any traveler.

2026-04-16 via Tripadvisor
J
John solo_traveller us
1
Pros:

The rate

Cons:

It was not clean, it was very out dated and a crap ton of chickens running around and crowing at 3am every day. I would not recommend this place if you need any type or rest.

2026-04-12 via Nuitee
J
jmphotoblog Family Florida
10
Love this place and the people who work there
Pros:

The staff here is absolutely amazing. The rooms were nice, and the breakfast was hot,

2026-04-11 via Tripadvisor
L
lydia couple us
7
2026-04-01 via Nuitee
R
Roger couple us
8
We would stay again
Pros:

It was ok, could have been more coffee available

Cons:

N/A

2026-03-24 via Nuitee
K
Karla family_with_children us
8
Pros:

It’s a great place to stay. The continental breakfast was good

Cons:

Bummed the pool was not open

2026-03-22 via Nuitee