Best Western Plus Emerald Inn & Suites

Hotels
•
Best Western Plus
8.6 (298 reviews)
2412 East Kansas Avenue , Garden City , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean rooms
Friendly/helpful staff
Great breakfast with good variety
Updated and clean facility
Close to indoor water park
Spacious rooms
Cons:
Pool/hot tub closed for renovation
Uncomfortable beds (reported by one reviewer)
Pool closure not clearly communicated at booking

Categories

Cleanliness
9.3
Multiple reviews repeatedly note the rooms and bathrooms were very clean (including 'VERY CLEAN', 'muy limpio'), indicating excellent cleanliness.
Service
9
Staff repeatedly described as friendly, helpful and with great customer service across reviews.
Location
8.9
Location praised for proximity to the indoor water park (Parrot Cove), convenient for families and trips to local attractions.
Room Quality
8
Rooms described as comfortable, clean and spacious, but at least one reviewer noted the beds were uncomfortable, producing a slightly reduced score.
Amenities
6.5
Multiple reviewers reported the pool and hot tub were closed for renovation during their stays; this negatively impacted the amenities score.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
9.2
Breakfast repeatedly praised as fantastic, yummy with good variety; positive sentiment for food offerings.
Overall Experience
9.3
Overall highly recommended by multiple guests for cleanliness, service and breakfast; main drawback was the pool closure but water park nearby mitigated impact for many families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Location in Garden City
Located in Garden City, Best Western Plus Emerald Inn & Suites is the perfect choice for your stay.

Modern Amenities and Comfortable Rooms
Enjoy a comfortable stay in our guest rooms equipped with air conditioning, flat-screen TV, fridge, and free WiFi. Unwind in our indoor pool or relax in a private bathroom with complimentary toiletries.

Family-Friendly Accommodation
With family rooms available, our 3-star hotel is ideal for both leisure and business travelers.

Experience convenience and comfort at Best Western Plus Emerald Inn & Suites. Book now for an unforgettable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from 2026-09-30 until 2026-08-13
Swimming pool: Closed from Thu, Aug 13, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GCK

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 298 reviews
Cleanliness: 9.3
Service: 9
Location: 8.9
Room Quality: 8
Amenities: 6.5
Value for Money: 8.6
Food and Beverage: 9.2
Overall Experience: 9.3
D
Dena • couple • us
8
Highly recommend.
Pros:

Very clean room and bathroom. Staff had great customer service, everyone was very happy and easy to interact with.

Cons:

The pool and hot tub were closed for renovation.

2026-09-18 • via Nuitee
K
Keri • solo_traveller • us
10
Pros:

Friendly service, room was in excellent condition, quality and quantity of breakfast was fantastic.

Cons:

I can't think of anything that I didn't like.

2026-09-18 • via Nuitee
C
Cynthia • solo_traveller • us
8
2026-09-16 • via Nuitee
P
Parrish • family_with_children • us
8
2026-09-10 • via Nuitee
J
Jose • family_with_children • us
8
2026-08-31 • via Nuitee
J
Jose • couple • us
8
Cada vez que vuelva ese será mi hotel
Pros:

Muy cómodo , limpio y amplio

2026-08-31 • via Nuitee
O
Oralia • couple • us
10
2026-08-20 • via Nuitee
K
Katie • solo_traveller • us
10
2026-08-11 • via Nuitee
L
Logan • couple • us
8
2026-07-20 • via Nuitee
J
Janelle • couple • us
9
2026-07-20 • via Nuitee
C
Carsyn • extended_group • us
9
Pros:

Breakfast was yummy and had a good variety. The facility was updated and clean, and the staff was very friendly and helpful. We primarily came to take our kids to the indoor water park at Parrot Cove and it was very closely located. Would stay here again!

Cons:

The pool was closed for renovations which was one main reason we booked this hotel. Staff said it was mentioned in the hotel details.. maybe it was overlooked, maybe it was in the fine print, but we missed it and had sad kids. Water park made up for it!

2026-07-15 • via Nuitee
J
John • solo_traveller • us
7
Cons:

The beds are so uncomfortable

2026-07-10 • via Nuitee
J
Joie • family_with_children • us
8
Clean and Quite
Pros:

Convenient, clean and spacious

Cons:

We weren’t made aware of the pool being under construction at the time of booking.

2026-07-10 • via Nuitee
K
Kolars • couple • us
10
Wonderful!!
Pros:

VERY CLEAN AND SMELLS SO GOOD! The staff is friendly and helpful!

Cons:

Would like to see an outside patio sometime soon! They were working on the pool during our stay so maybe they can add a patio to the east side!

2026-07-02 • via Nuitee
J
Jose • family_with_children • us
9
Muy bien
Pros:

Muy limpio y comodo

2026-06-30 • via Nuitee
J
Jose • family_with_children • us
9
Muy agradable
Pros:

Todo muy limpio el desayuno muy bueno

2026-06-27 • via Nuitee
S
Sheena • solo_traveller • us
10
2026-06-20 • via Nuitee
W
Wood • solo_traveller • us
10
Pros:

Beds are great. It very clean. Breakfast was great.

2026-06-04 • via Nuitee
C
Charles • solo_traveller • us
9
2026-05-21 • via Nuitee
W
whitneyf212 • Family
2
Misleading
Pros:

Beware! We booked this a month in advance because they stated they had a pool (which would be great for our 3 kids). Then, 39 minutes after the free cancellation window (4pm the day before) we got a message from them that the pool was closed and they refused to refund. No apologies. We cancelled and will get our money back another way, but just awful customer service!

2026-04-24 • via Tripadvisor