Best Western Plus Emerald Inn & Suites

Hotels
•
Best Western Plus
9.4 (400 reviews)
2412 East Kansas Avenue , Garden City , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great breakfast
Cons:
Pool closed
Customer service issues

Categories

Cleanliness
9.14
Rooms were reported as clean, but there were concerns about cleanliness in terms of toilet paper presentation.
Service
9.61
Staff described as friendly, though some reviews noted issues with customer service related to amenities.
Location
9.65
Conveniently located near stores and away from unpleasant odors of the area.
Room Quality
9.98
Rooms were comfortable and well-decorated, providing a pleasant stay.
Amenities
8.13
Several amenities, like the pool, were mentioned to be closed during the stay.
Value for Money
9.09
Higher price than some guests usually pay, but generally considered worthwhile for quality.
Food and Beverage
9.64
Breakfast was positively mentioned as one of the best experiences.
Overall Experience
9.99
Most guests expressed a high level of satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:57

Property Description

Convenient Location in Garden City
Located in Garden City, Best Western Plus Emerald Inn & Suites is the perfect choice for your stay.

Modern Amenities and Comfortable Rooms
Enjoy a comfortable stay in our guest rooms equipped with air conditioning, flat-screen TV, fridge, and free WiFi. Unwind in our indoor pool or relax in a private bathroom with complimentary toiletries.

Family-Friendly Accommodation
With family rooms available, our 3-star hotel is ideal for both leisure and business travelers.

Experience convenience and comfort at Best Western Plus Emerald Inn & Suites. Book now for an unforgettable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Feb 4, 2026 until Sun, May 31, 2026
Hot tub/jacuzzi is closed from 2026-05-31 until 2026-02-04

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GCK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 400 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.65
Room Quality: 9.98
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 9.64
Overall Experience: 9.99
D
dane356 • Business
10
Great place
Pros:

When traveling with the Joker and Jester Tour we always appreciate a fast check in after a long day of driving. We were greeted with smiles at the front desk and a simple and fast check-in. The room was very, very clean and stocked with every modern convenience. The room even had a ceiling fan, which I find kind of homie. Would definitely recommend this place to any traveler.

2026-04-16 • via Tripadvisor
J
John • solo_traveller • us
1
Pros:

The rate

Cons:

It was not clean, it was very out dated and a crap ton of chickens running around and crowing at 3am every day. I would not recommend this place if you need any type or rest.

2026-04-12 • via Nuitee
J
jmphotoblog • Family • Florida
10
Love this place and the people who work there
Pros:

The staff here is absolutely amazing. The rooms were nice, and the breakfast was hot,

2026-04-11 • via Tripadvisor
L
lydia • couple • us
7
2026-04-01 • via Nuitee
R
Roger • couple • us
8
We would stay again
Pros:

It was ok, could have been more coffee available

Cons:

N/A

2026-03-24 • via Nuitee
K
Karla • family_with_children • us
8
Pros:

It’s a great place to stay. The continental breakfast was good

Cons:

Bummed the pool was not open

2026-03-22 • via Nuitee
R
Rasmussen • family_with_children • us
1
Horrible
2026-03-21 • via Nuitee
M
Maria • family_with_children • us
10
Family friendly
Cons:

Pool was under construction

2026-03-21 • via Nuitee
C
Climber255085 • Family • Kansas City, Missouri
2
POOL is closed until June 26’! Skip this one
Pros:

Do NOT stay here if you want to use the pool. It is buried in their website that the pool is down, and will be down until JUNE. Right in the busiest part of the vacation season. They don’t offer a discount or inconvenience voucher or anything, and if you cancel, you still pay the full price of one day of your stays. We just drove from states away and thought it looked like a great stop, but they don’t want you to see the pool is out of commission
I realize it is not the staffs fault that best western’s website team is hiding this information to keep their customers up to date on this important piece of information and also isn’t empowering their staff to help keep the customer happy. We have been staying at best western this entire trip and we will have to rethink booking any best western in the future. Please don’t reply with a generic response, a discounted rate for this issue or a credit for a future stay is the only solution and please make this at the TOP of your pages for out of order pool/hot tub, now we have an upset kid who was
Looking forward to a pool trip.

2026-03-20 • via Tripadvisor
S
Samuel • family_with_children • us
10
2026-03-02 • via Nuitee
S
Samuel • family_with_children • us
10
Pool was under construction but loved the stay, maybe next time we can catch a swim
Pros:

Breakfast and very clean

2026-03-02 • via Nuitee
K
Kirsten • couple • us
10
I prefer this hotel in Garden City. Great everything but the sound proofing- need thicker door.
Pros:

Location. Clean. Comfortable.

Cons:

Wish the sound proofing for the hallway was thicker. Can hear everything clearly.

2026-02-27 • via Nuitee
M
Michelle • couple • us
7
2026-02-12 • via Nuitee
C
Calvin • extended_group • us
10
2026-01-31 • via Nuitee
N
N9314OHlukek • Family
10
Breakfast
Pros:

Breakfast was phenomenal, homemade salsa was my favorite thing. Best hotel breakfast I’ve ever had.

2026-01-21 • via Tripadvisor
P
Pedro • couple • us
9
2026-01-20 • via Nuitee
E
Edmund • couple • us
10
Great place to stay and would definitely recommend it.
Pros:

Not sure if you all have ever experienced the overwhelming farm odor surrounding garden city area and it can get really bad. This hotel smelt amazingly refreshing inside, it was not affected at all and it was incredibly clean as well.

2026-01-20 • via Nuitee
J
Joe • solo_traveller • us
9
Two nights and gone!
Pros:

Breakfast was good

Cons:

There wasn’t anything I didn’t like

2026-01-19 • via Nuitee
B
Brooke • family_with_children • us
8
Pros:

The rooms were very comfortable and well taken care of. The breakfast had a good variety of options. The staff I encountered was very friendly.

Cons:

Unfortunately, the hot tub was not working so that was disappointing.

2026-01-19 • via Nuitee
B
Brad • couple • us
10
2026-01-19 • via Nuitee