Best Western The Hotel Chequamegon

It's not unreasonable to adjust a price down instead of up for the condition of the property!
Check in: I waited for about 15 min for a phone call to end, only to be dismissed for a man that walked up 10 min after. There was no mention of the EXTENSIVE construction.
Elevator: slow and exited to cardboard floor, dismantled ice machine, open rooms with no walls or ceiling, but available tools and low light in hallways.
Room: spacious but only had hot water for super early morning showers, not for afternoon shower or water hot enough to dissolve Epsom salt.
Staff direction to waterfront were sketchy and unhelpful. Afternoon desk staff loudly discussed his poor mood by 4:00 with other staff members. No hint of area activities or safe crossing of a highway through a tunnel that apparently exists.
Breakfast: I only tried a waffle but the batter was runny like it was watered down to stretch further and cooked poorly and had no taste.
We did not have a mouse (rodent) in our room but easily could have as the neighbors said they ushered one into the hall.
Check out: the desk staff was not unpleasant but seemed aware enough not to ask how the stay was.
The hotel has so much potential based on the outside being so beautiful, but $350/night for a city view was mind-blowing for the condition of the hotel and the gentleman at the desk who seemed not grasp the concept of hospitality.

I paid over $300 a night for a room that hotel that is under construction. Had a mouse in room during night woke us up.

parking was easy. it was under construction at the time of my stay. the ice machine wasn't hooked up. the bar was not open. the mold in the bathtub was terrible. there was a lot of trip hazards.

Excellent Staff! Our rooms were clean but a bit dated and there was noisy construction activity on our floor. One the rehab is done, this will once again be a spectacular hotel.

Grand

We stay here once a year for the Apple Festival. Wouldn’t stay anywhere else. The location is wonderful, staff is always friendly and helpful. The rooms are so cozy and comfortable. It’s always quiet no matter how many people are around. Actually, everyone is alway so nice and chatty. The Landing is a great restaurant, little pricey, but great. We always get a city view. The breakfast is wonderful, so many choices. You can’t go wrong!!

Wasn't informed of renovations. Over priced for dealing with this! Would have booked somewhere else!

This hotel is under a Much needed renovation. Lobby and rooms are all getting a well deserved upgrade so be warned if staying here you will be in a construction site.

That said the staff was wonderful the restaurant very good and you can’t beat the view of the Bay from the outside seating area. Great parking lot and easy access to the bike trails.

Unfortunately we did not enjoy our time at this property. It had warned us of construction that was happening but we walked in to scaffolding in the lobby and floorboards missing in our room which left big holes in the walls. The toilet was stained blackish from the water. And our view was of empty garbage cans and plants that were lying down tucked u dear our window. The balcony was closed for remodeling but that was what was out our window. The lake view was great and the restaurant had good food and friendly staff. The room was clean but had a strong perfume smell that we were told was cleaning chemicals. We shortened our stay to one night and thankfully the hotel staff didn’t charge us for the cancellation of the remaining stay. We will not be back to this hotel. It just wasn’t a place we felt comfortable staying at and it was from the moment we arrived.

Nice location on the water. Easy in and out. Decent breakfast choices.

Hotel has been updated on the exterior and looks great. Interior needs to be remodeled, including room design and furnishings. Hallways are dark and uninviting. Major repairs to the lobby and first floor lounge were in process due to a significant leak in their sprinkler system. This system failure, along with other items noted suggests poor overall maintenance.

Easy check in, friendly staff even with the construction.

Expedia should have alerted us that the building was undergoing renovations. The bathtub was very unclean. We did not have during any of the five nights we stayed there housekeeping service. We did receive clean towels when we asked for them.
The price was too high for the condition of the hotel and the service received.

We picked this hotel for its exterior looks when we stayed in Ashland. Regrettably, we arrived during contruction following a water problem that harmed the 2nd floor and lobby that made using the lobby very difficult. I think without that mess that the stay would have been a lot more favorable for an overnight stay. Other than the 3rd floor area by the elevators also being repaired, the stay might have been a lot more comfortable if not only more memorable.

Walking in we were disappointed to see everything torn up with construction. With no explanation we took our key card and made our way to the third floor. Only to be greeted by the hallway floors torn up. Later a woman who worked at the restaurant explained that the sprinklers had malfunctioned weeks ago, causing lots of damage. We should have had this communicated to us before we arrived and most certainly at time of check in. Some of the construction people were just plain rude. Almost running into my husband. There’s a nice balcony, but of course they decided to close that down. So not only is the lobby a mess we couldn’t even access that amenity. If management would have communicated concern and apologies angry customers would have been more sympathetic. We chose a lakeside room which had what appears to be the same bugs and cobwebs on the windows as people were complaining about 2 years ago. We don’t mind paying more for something nice, but this was far from nice. The breakfast was just okay. Everything was very disappointing. Didn’t try the restaurant because after 2 nights there we were just over it.

Construction was a inconvenience, but understandable

The view was amazing and the building had great character

What a beautiful facility right on Lake Superior. From the front desk guys who were so accommodating to our requests to the check out gal who took our picture, it was a trip we won’t soon forget. When you walk into the lobby, the stunning decor of the facility brings you back to the golden age. The outdoor patio was quite comfortable and the view was amazing. Great place to kick back and watch God’s beauty. The rooms were spacious, very comfortable and have the tallest ceilings I have ever seen. The complimentary breakfast was the best I have ever enjoyed in a hotel setting. All in all, it was a very memorable anniversary getaway and one I will long remember. Thank you Best Western.

Pleasant stay. Stayed in a room with a king size bed & sofa with a view of the lake.

It is a great hotel with amazing views of the bay from your window. Balcony and outside seating to enjoy the boats and to enjoy a meal or drinks. The best breakfast above and beyond other hotels.