Quest Liverpool

Hotels
Quest Apartment Hotels
8.4 (986 reviews)
39 Scott Street , Liverpool , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Clean
Comfortable
Friendly Staff
Good Location
Cons:
Parking Issues
Stains
Unpleasant Odor

Categories

Cleanliness
8.05
Overall cleanliness was praised, but some comments about stains and odors affected the score.
Service
8.75
Friendly and professional staff received positive mentions, enhancing the service rating.
Location
8.55
Good access to transport and nearby amenities, though some mentions of distance from key areas tempered the score.
Room Quality
8.25
Rooms were generally clean and comfortable, but concerns about bedding comfort and size were noted.
Amenities
8.05
Amenities were adequate but some guests noted missing features like a pool and had issues with parking.
Value for Money
8.55
Affordable pricing for location and amenities, despite some additional charges.
Food and Beverage
8.45
No specific commentary, but standard quality was expected for the hotel tier.
Overall Experience
8.55
Overall satisfaction was high with several positive remarks balanced by minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:27

Property Description

Luxurious 4.5 Star Accommodation in Sydney's South West

Modern Amenities and Convenient Location

  • Enjoy complimentary WiFi, meeting facilities, fitness, and business center.
  • Fully equipped stylish apartments with kitchen, laundry, Smart TV, and secure parking.
  • Walking distance to Liverpool Train Station, Westfield Liverpool, and Whitlam Leisure Centre.

Convenience and Dining Options

  • 200 MB of free WiFi upon arrival for guests.
  • Access to local restaurants with charge-back services.
  • Perfect for both leisure and business travelers.

Book your stay at Quest Liverpool Apartments for a luxurious and convenient experience in Sydney's South West.

Important information:

Please note that there is a 1.3% charge when you pay with a Visa or Master Card credit card.
Please note that there is a 2.05% charge when you pay with an American Express credit card.
Please note that there is a 2.8% charge when you pay with a Diners Club credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.

You must show a valid photo ID and credit card upon check in.

Please note for bookings of 4 or more rooms, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    People 9 years old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is needed) and costs AUD 15 per day.

Location

Guest Reviews

8.4
Based on 986 reviews
Cleanliness: 8.05
Service: 8.75
Location: 8.55
Room Quality: 8.25
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 8.45
Overall Experience: 8.55
E
Edmonds couple au
6
2026-05-02 via Nuitee
Y
Yazin solo_traveller au
9
2026-05-02 via Nuitee
K
Kara family_with_children au
9
2026-04-29 via Nuitee
S
Semesa solo_traveller au
10
2026-04-28 via Nuitee
D
Daniel solo_traveller au
5
Pros:

Staff were lovely
Elevators were confusing and it seemed like it was overkill on security. Made it hard for the guests. We are only young blokes and could barely work the elevator. Elderly would have no chance at figuring it out.
Had to walk right round the building to get to my car.

Cons:

Above comments

2026-04-28 via Nuitee
B
Bukovac solo_traveller au
8
2026-04-28 via Nuitee
J
Jessica couple au
8
2026-04-24 via Nuitee
S
Sam couple au
7
All Quest hotels are very similar but they all have something different that makes them stand out
Pros:

Location

Cons:

A little pricy

2026-04-22 via Nuitee
K
Kurt couple au
9
2026-04-20 via Nuitee
5
55ee761dede370e5c988f18f3d8c32af couple au
8
2026-04-18 via Nuitee
5
5bc99883d9867392131fecbcc68faa60 solo_traveller au
10
Pros:

You get exactly what you expect from Quest Hotels - clean, comfortable and perfect for business trip.

2026-04-18 via Nuitee
B
b9dd7178819e70eaaf71b20cd73113f1 solo_traveller au
2
2026-04-18 via Nuitee
B
b58f7af8962a73a26839bc2d9825949b extended_group au
9
2026-04-17 via Nuitee
3
38284589ec5d7146bb65d7704b4dd4f9 couple au
10
2026-04-17 via Nuitee
0
02756d4c1e4e720008b901487e342114 family_with_children au
10
Pros:

Room was clear, spacious and always well stocked with coffee, etc.

Cons:

There can be a bin or container for recycle items.

2026-04-15 via Nuitee
6
68eb4235eb1270f5b1a1b02e92e391ad extended_group au
9
Good
Pros:

Cleanliness

Cons:

Parking route

2026-04-15 via Nuitee
4
40d333b3950272fb00bbbd0930967fd9 solo_traveller au
8
2026-04-14 via Nuitee
2
2af3f2a2ee9d70af9d550a3a95d3a556 family_with_children au
6
Pros:

great location and good layout

Cons:

fridge was leaking water everywhere and a towel was shoved in it to stop it going on the floor, vanity leaked and had water every where and there was no shampoo in the container.

2026-04-13 via Nuitee
D
d036be92f50671b1a2a5a2e271814e93 solo_traveller au
8
2026-04-13 via Nuitee
3
30cc841bfaec7001dae53e3cc4d42f76 solo_traveller au
10
Pros:

Location is close to train station, and have plenty of cafe around

Cons:

Nothing

2026-04-13 via Nuitee