Hotel Valenza

Hotels
6.1 (299 reviews)
Lot 118, Batu 3, Jalan Klang Lama , Kuala Lumpur , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Cheap price
Cons:
Unfriendly staff
Cleanliness issues
Old and noisy environment

Categories

Cleanliness
4.06
Bathroom tiles fall apart and mosquitoes in the toilet.
Service
7.03
Standard service for this hotel tier, although staff was noted as unfriendly.
Location
8.57
Location was good and along the road.
Room Quality
5.02
Room was very small, and there were issues with the shower screens and wifi.
Amenities
5.05
There were no bidets, and TV was noted as not working well.
Value for Money
7.01
The hotel was considered cheap, but with lacking amenities.
Food and Beverage
6.06
Basic provisions like no coffee sachets or milk, just a kettle.
Overall Experience
6.03
Overall experience rated as normal, with a mix of negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:27

Property Description

Hotel Valenza is a convenient stay just an 8-minute drive from Midvalley Megamall. Modern Comforts include air-conditioned rooms with free WiFi. Convenient Amenities offered are a TV with cable channels, en suite bathrooms with hot/cold showers, and a 24-hour front desk for ironing and printing services. Dining Experience encompasses an on-site restaurant serving authentic Thai vegetarian dishes. Book your stay at Hotel Valenza for a memorable stay in Kuala Lumpur.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.1
Based on 299 reviews
Cleanliness: 4.06
Service: 7.03
Location: 8.57
Room Quality: 5.02
Amenities: 5.05
Value for Money: 7.01
Food and Beverage: 6.06
Overall Experience: 6.03
A
Andrew • family_with_children • gb
1
Pros:

Nothing

2026-02-23 • via Nuitee
A
Adrien • solo_traveller • my
3
2026-02-12 • via Nuitee
H
Htut Thant • solo_traveller • mm
10
2026-02-09 • via Nuitee
R
Rashid • couple • my
8
2026-01-28 • via Nuitee
A
aini azirah sofea • family_with_children • my
2
Pros:

Pillow and mattress only

Cons:

Dirty. NO BIDET!!!

2026-01-25 • via Nuitee
R
REYMOND @ ZULKIFLI • family_with_children • my
8
Pros:

Toilet has a funky smell.

2026-01-20 • via Nuitee
A
AIMAN • family_with_children • my
8
2026-01-20 • via Nuitee
T
Tey • family_with_children • my
1
Terrible
Pros:

Old hotel and noisy environment

Cons:

Nothing

2026-01-20 • via Nuitee
W
Weng • solo_traveller • my
4
Pros:

Location was good.

Cons:

The ground floor has about 10 flight of stairs to the hotel lobby! How can you expect customers to carry their luggage up the stairs from the street level!
Bathroom tiles fall apart! wardrobe too!

2026-01-20 • via Nuitee
H
Htut Thant • solo_traveller • mm
3
2026-01-12 • via Nuitee
M
Muhamad Aizat • solo_traveller • my
7
2026-01-12 • via Nuitee
Y
Yao Ying • family_with_children • my
1
2026-01-11 • via Nuitee
P
Piqa • couple • my
5
2026-01-11 • via Nuitee
T
Thassvin • family_with_children • my
7
Pros:

Room was clean. Got on spot Parking. Midvalley nearby

Cons:

Everything was fine except one thing. Toilet doesn't have water hose

2026-01-10 • via Nuitee
A
Anonymous Unknown • family_with_children • my
10
2026-01-10 • via Nuitee
A
ASIM • family_with_children • sd
8
Pros:

النظافة والهدوء وتعامل الموظفين

Cons:

اتمنى يكون هناك خدمات غسيل ملابس لاوندري
وشغلو البوفيه

2025-12-29 • via Nuitee
N
Noor Ainul Fathini • family_with_children • my
5
Pros:

The location of hotel nearby the shopping mall which is easy to go there.

Cons:

The room condition is bit dusty. The floor skirting is ripped off from the wall. The wall also looks patchy. The furniture is looks very old one. The power plug was far from the bed and the toilet does not have the bidet. Last but not least, the direction prayer for muslim was not available in the room. Management hotel should take the action to upgrade the condition and furniture of the hotel. Its already end of 2025. Lots of old hotel already upgrade to makesure its look new and refreshing. If you want to retain the english vintage concept, its good. But need to do some renovation in terms of room condition. Too bad, because the hotel area is already strategic, and the price also OK... but the room condition and its facilities was not comfortable and not meet the expectation. Thanks

2025-12-29 • via Nuitee
D
David • extended_group • my
2
Walking distance to Midvalley with RM100/night, but bare with unclean room and unfriendly staff.....
Pros:

One and only like point:
Superb Location - few minutes walking distance to Midvalley

Cons:

Very poor reception service - by a malay guy when we check-in on 22 Dec noon, 4pm, showing black face to guest.
Very poor room condition - Room 325-->smelly room, spoiled water boiler, broken windows (the room just beside busy main road, noisy and dusty), lousy quality pillow. (Managed to changed room upon requested.)

2025-12-27 • via Nuitee
M
Muhammad Amirul Haniff • family_with_children • my
1
2025-12-25 • via Nuitee
N
Noor83 • couple • my
1
2025-12-17 • via Nuitee