Hyatt House Atlanta Downtown

Hotels
•
Hyatt House
8.1 (1856 reviews)
431 Marietta Street NW , Atlanta , US
+1 404-332-5522

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Affordable
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.69
Some reviews mention cleanliness, but one noted a wet patch on the floor and the room could have been cleaner.
Service
8.97
Outstanding service mentioned multiple times, with staff being friendly and helpful.
Location
8.7
Conveniently located with easy access to attractions and dining options.
Room Quality
7.95
Rooms are comfortable but mentioned issues with TV quality and thin sheets.
Amenities
8.18
Amenities like a kitchenette and bar were appreciated, but some items were outdated.
Value for Money
7.64
Affordable stay but breakfast quality was disappointing compared to other hotels.
Food and Beverage
7.19
Complimentary breakfast noted as lacking, with room for improvement.
Overall Experience
8.47
Overall satisfying experience with several highlights, but some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:20

Property Description

Luxurious Amenities
Hyatt House Atlanta Downtown boasts a fitness centre, sun terrace with a swimming pool, and a bar, ensuring guests have ample opportunities to relax and unwind during their stay.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, free WiFi, and a shared lounge. The hotel also offers a business centre, fax machine, photocopier, and an on-site ATM for all your needs.

Prime Location
Situated just one block from the renowned Georgia Aquarium, with Centennial Olympic Park and Mercedes-Benz Stadium a short distance away, Hyatt House Atlanta Downtown is the perfect choice for travelers looking to explore the best of Atlanta.

Book your stay at Hyatt House Atlanta Downtown now and experience the epitome of comfort and convenience in the heart of Atlanta!

Important information:

Please note, the credit card used at booking must be presented at check-in.

Please note credit card authorization forms are not accepted at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Location

Guest Reviews

8.1
Based on 1856 reviews
Cleanliness: 7.69
Service: 8.97
Location: 8.7
Room Quality: 7.95
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.19
Overall Experience: 8.47
M
Mariah • couple • us
9
It was a fun and interesting experience.
Pros:

The hotel itself was beautiful, the gentleman that checked us in was fantastic. He was able to get us checked in right when we arrived, he was so friendly and helpful.

Cons:

Our view wasn’t the best.. We often saw a lot of homeless people walking around naked, and using the bathroom naked.

2026-10-12 • via Nuitee
X
Xavier • family_with_children • us
6
Good location, old property fair service
Pros:

Location

Cons:

The staff is not well-trained to talk with a guest

2026-10-12 • via Nuitee
C
Chela • solo_traveller • us
8
Pros:

Great location to aquarium and downtown sites.

Cons:

Only one elevator worked. Door kept opening to broken elevator. Stairs were not marked well and if you used them you were locked outside and had to walk around to main entrance. Staff did not seem to care or acknowledge the problem. Parking was RIDICULOUSLY expensive for the hotel. The hotel was $250 a night. I expected amazing service for this price. Instead got low super 8 service.

2026-10-11 • via Nuitee
C
Chelsea • family_with_children • us
8
Front staff amazing. Valet staff not so much.
Pros:

Location was great, clean, front staff was very friendly.

Cons:

Valet staff, the main one, very rude and hard to work with. He told my husband he couldn’t get our car and we would have to walk down to get in “que”. There was no valet the night we checked in. My daughter had to use restroom. It apparently was an inconvenience to the guy working since he raised voice from across the room to move our car. Breakfast was not so great- very cheap and not good but not a deal breaker

2026-09-14 • via Nuitee
Y
Yukari • family_with_children • us
8
2026-09-14 • via Nuitee
B
Brian • solo_traveller • us
7
2026-09-14 • via Nuitee
N
Nattalie • couple • us
9
EXCELLENT service, fantastic location, walkable, and we had a awesome time
Pros:

The free breakfast was yummy,. The staff was very warm and professional. Richard at the front desk treated us like family always kind,concerned, and genuine. Everyone who we we encounter working at the Hyatt House Downtown was professional and very nice

I accidentally left behind items in a dresser drawer while packing to go home. They are looking into returning my items.

The location was convenient and walkable to the Aquarium, Coco Cola Museum, Civil Rights Museum ,and restaurants.

Cons:

As wonderful as the people who worked at the Hyatt House Downtown location are, my only pet peeve was the amount of money parking was. I understand it comes at a premium because of the location but $55.00 daily is high.
Our parking attendant was very nice and having our vehicle in a safe location was appreciated but we stayed multiple nights and that truly added up.
Other then that we really enjoyed our stay.

2026-09-11 • via Nuitee
T
Tieuana • family_with_children • us
10
2026-09-10 • via Nuitee
J
Jessica • couple • us
6
2026-09-08 • via Nuitee
J
jacob • solo_traveller • us
10
2026-09-07 • via Nuitee
A
Armando • couple • us
8
2026-09-02 • via Nuitee
M
Maria Elena • extended_group • hn
9
Agradable, cómoda y cercano al acuario
Pros:

Céntrico, limpio, cómodo, desayuno

Cons:

Parqueo pagado, no estación de café durante el día, no suficientes toallas.

2026-09-01 • via Nuitee
D
Dunn • solo_traveller • us
8
2026-08-31 • via Nuitee
M
Mercedes • family_with_children • us
8
Good
2026-08-29 • via Nuitee
K
Krissi • couple • us
5
Over all my stay was fine.
Pros:

I was roomy

Cons:

I booked a bedroom with 2 queens for me and my best friend and when we got there I figured everything would be good got to the room it was 1 bed and pull out couch and so then t went to the front and then the guy at the front stated I don’t have any room but then said I do but I have to charge you more I was to tried and I just said what ever but In the first place I should not have been charged.

2026-08-29 • via Nuitee
V
Vennessa • family_with_children • us
10
2026-08-29 • via Nuitee
T
Theodore • family_with_children • us
8
Pros:

Breakfast.
Location.

Cons:

Pool.

2026-08-28 • via Nuitee
M
Makayla • family_with_children • us
7
Overall was good and wouldn’t mind staying here again
Pros:

The staff was friendly and room was clean

Cons:

The parking situation is not great and you can park across the street for a lot cheaper

2026-08-23 • via Nuitee
T
Tiffani • family_with_children • us
9
2026-08-21 • via Nuitee
B
brown • solo_traveller • us
10
Happy customer
Pros:

Everything was perfect. Hotel was close to the Aquarium and stadium. Employees attentive and helpful. Overall a very nice place to stay when visiting the Aquarium, the Mercedes stadium or just hanging in Atlanta.

Cons:

N/A

2026-08-21 • via Nuitee