Hyatt House Atlanta Downtown

Hotels
•
Hyatt House
8.1 (1770 reviews)
431 Marietta Street NW , Atlanta , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Affordable
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.69
Some reviews mention cleanliness, but one noted a wet patch on the floor and the room could have been cleaner.
Service
8.97
Outstanding service mentioned multiple times, with staff being friendly and helpful.
Location
8.7
Conveniently located with easy access to attractions and dining options.
Room Quality
7.95
Rooms are comfortable but mentioned issues with TV quality and thin sheets.
Amenities
8.18
Amenities like a kitchenette and bar were appreciated, but some items were outdated.
Value for Money
7.64
Affordable stay but breakfast quality was disappointing compared to other hotels.
Food and Beverage
7.19
Complimentary breakfast noted as lacking, with room for improvement.
Overall Experience
8.47
Overall satisfying experience with several highlights, but some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:20

Property Description

Luxurious Amenities
Hyatt House Atlanta Downtown boasts a fitness centre, sun terrace with a swimming pool, and a bar, ensuring guests have ample opportunities to relax and unwind during their stay.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, free WiFi, and a shared lounge. The hotel also offers a business centre, fax machine, photocopier, and an on-site ATM for all your needs.

Prime Location
Situated just one block from the renowned Georgia Aquarium, with Centennial Olympic Park and Mercedes-Benz Stadium a short distance away, Hyatt House Atlanta Downtown is the perfect choice for travelers looking to explore the best of Atlanta.

Book your stay at Hyatt House Atlanta Downtown now and experience the epitome of comfort and convenience in the heart of Atlanta!

Important information:

Please note, the credit card used at booking must be presented at check-in.

Please note credit card authorization forms are not accepted at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

8.1
Based on 1770 reviews
Cleanliness: 7.69
Service: 8.97
Location: 8.7
Room Quality: 7.95
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.19
Overall Experience: 8.47
P
Preston • couple • us
8
2026-06-02 • via Nuitee
P
P5711VFanitah • Family
4
broken elevators
Pros:

I was in Atlanta for the weekend with family. I am a senior and their elevators were broke had to walk down stairs they had no accommodations for disabled and my remote in my room was broke 😩, very dissatisfied with the service

2026-06-01 • via Tripadvisor
D
Damian • solo_traveller • us
10
2026-06-01 • via Nuitee
F
Fernandez • couple • us
10
Espectacular ubicación , servicio y trato
Pros:

Todo

2026-06-01 • via Nuitee
M
Melissa • family_with_children • us
9
Excellent front desk staff and customer service.
Pros:

We didn't know wifi was an option.
The staff was AMAZING and very helpful.
Breakfast was great. Kids enjoyed the pool. I got to use the gym. It was a great experience.

Cons:

Restaurants in the area was a little expensive. A area map would have been helpful of grocery stores, gas stations, places to eat.

2026-06-01 • via Nuitee
A
ar760821 • Business
10
Great Long Stay
Pros:

We stayed here for 10 days, and there were honestly no complaints! The staff and front desk were always helpful whenever we needed them, housekeeping was great, and I felt safe walking around the area.

2026-05-29 • via Tripadvisor
M
Mbozbey • solo_traveller • tr
10
Pros:

Great comfort, good breakfast , appreciated all

Cons:

Nothing

2026-05-27 • via Nuitee
M
Marleny • family_with_children • us
10
Great place
Pros:

Breakfast was great

Cons:

Clean room without requesting it

2026-05-26 • via Nuitee
F
FalL_12 • Solo travel • Atlanta, Georgia
10
CHERELL is awesome. The hotel is perfect and near State Farm Arena and the best biscuits and gravy I’ve had in a while!
Pros:

Cherell, Jonquel and Jose were awesome but CHERELL IS A SUPERSTAR. She checked me in early and put me in a great room and took pictures of me while I was leaving out to attend my concert lol. She was my hero. The staff is wonderful though hell and safe and clean. I had a corner suite and I could see all of Atlanta downtown and the aquarium. Also, there was a parade having on the street and I could see it where I was at in my room. The room had a microwave and a stove top and a fridge I had two TVs. I need Jose to help me with my TV but I was hooked up and I was ready to watch my shows thanks to him. And Jonquel helped me with the computer and printer. The biscuits and gravy were delicious. I went down twice. Also, the burger from the H bar was chargrilled- delicious and flavorful. I chose this hotel because I could walk to the State Farm Arena and the walk was perfect. I booked this hotel already because I’m coming back in the fall and the staff and the hotel is wonderful. I am a new fan lol

2026-05-25 • via Tripadvisor
E
Explore25121682107 • NONE
10
Great hotel
Pros:

Location is great. Staff is nice and helpful. Atmosphere is awesome. Walking distance to a lot places to eat and walking distance to the Georgia world congress center. Rooms are spacious.

2026-05-24 • via Tripadvisor
• family_with_children • us
7
2026-05-22 • via Nuitee
B
Brittany • family_with_children • us
5
Pros:

Location

Cons:

Breakfast was often low/out and would take a long time to restock. There wasn't much room to sit with family, yet they had a large area with more tables/chairs blocked off. One Elevator was broken, so long lines for the other elevator.

2026-05-22 • via Nuitee
S
Syed Muhammad • couple • us
1
Pathetic
Pros:

I had really bad experience, with Hyatt, I had never been to a good hotel where they charge the customer $55 for parking additionally, if we got to know w=this shit before booking we would book any other hotel with including this money can be better choice.

Cons:

Hidden charges and when I reached there, they charge $55 parking fee every day, this should mention earlier and I was not even able to cancel my booking and go for another hotel because booking.com charge me already.

2026-05-21 • via Nuitee
S
Susan • family_with_children • us
10
My short vacation stay at The HYATT House of Atlanta.
Pros:

The room was large ,clean ,inviting ,no bedbugs. Everything thing in that suite was available. The cutlery, pots and pans ,paper towels, glasses,several types of dishes. We loved the bar and the ability to order food there also. The breakfast was decent, we loved the variety of breakfast selections. we sat a few nights at the pool to consume my evening beverages. We also loved that we purchase my tickets for the Georgia Aquarium (;with anytime tickets) . If we decide to come back to Atlanta we would indeed pick this hotel. . I especially loved the fact that we had to access every where if a key card . This was a great ideal to keep the wanders out .( Safety first top-tier )

Cons:

What i didn't like is the 150.00 deposit ,i had to pay. I dont know if they are going to give my deposit back ,they already took it out of my bank account There was no damage to my room and everything was there when we left it . And the fact that I could not control the temperature in the room. When we arrived the room was very cold . Too cold to sleep, the air conditioner was on high . We turned it down then it turned off. We wanted low fan . We alerted the front desk and she said maintenance was gone for the day,,so we just let it be.

2026-05-21 • via Nuitee
K
Kari • couple • us
10
2026-05-20 • via Nuitee
J
jasoneT4676DE • NONE
6
Close to a lot of different attractions. Hyatt House
Pros:

Hotel was clean and the staff are very helpful and prompt. I had a maintenance issue which was NOT a big deal in my room, as it was the morning i was leaving the toilet level chain inside came detached. The breakfast in the morning was okay. pancakes. biscuits and gravy were the top choice in my group.

2026-05-19 • via Tripadvisor
J
James • solo_traveller • us
10
2026-05-18 • via Nuitee
B
Bell • extended_group • us
10
Highly recommend!!!
Pros:

Very clean, staff was very friendly, rooms was clean and comfy. Food at hotel restaurant was delicious and the complimentary breakfast was awesome and filling! Would highly recommend this location.

Cons:

Our view out of our window included a dilapidated building which was an eye sore but that is sorta of out of their control.

2026-05-18 • via Nuitee
M
Maddie • couple • us
9
2026-05-18 • via Nuitee
E
Emily • couple • us
10
2026-05-17 • via Nuitee