Victoria Hotel a NuVe Group Collection

Hotels
7.8 (1180 reviews)
87 Victoria Street , Singapore , sg

Facilities

Air conditioning
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.19
Some complaints about towels and general cleanliness.
Service
8.66
Very good customer service mentioned in reviews.
Location
9.2
Multiple positive mentions of the hotel's location.
Room Quality
7.15
Mixed reviews regarding room comfort and cleanliness.
Amenities
7.68
Availability of water and snacks, but some dissatisfaction with room facilities.
Value for Money
7.14
Mixed responses; some felt it was overpriced for what was provided.
Food and Beverage
7.19
No specific mentions; generally standard for this hotel tier.
Overall Experience
8.16
Majority of guests had a pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:58

Property Description

Central Location
Victoria Hotel a NuVe Group Collection is conveniently situated near Bugis Street and St Andrew's Cathedral, making it an ideal choice for travelers looking to explore the heart of Singapore. City Hall MRT Station and other attractions are also within easy reach.

Modern Amenities
Guests can expect air-conditioned rooms with a range of amenities including a flat-screen TV, coffee machine, and free WiFi. Some rooms even feature a balcony for a relaxing outdoor experience. The hotel offers a 24-hour front desk, concierge service, and a restaurant serving delicious à la carte and Asian breakfast options.

Comfort and Convenience
With a focus on guest satisfaction, Victoria Hotel ensures a comfortable stay with cozy bedding, a minibar, and a safety deposit box in each room. Whether traveling for business or leisure, this non-smoking property is the perfect choice for your Singapore visit.

Book your stay at Victoria Hotel a NuVe Group Collection for a memorable experience in the Lion City.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Location

Guest Reviews

7.8
Based on 1180 reviews
Cleanliness: 7.19
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 7.19
Overall Experience: 8.16
C
Cheng Chien solo_traveller tw
8
2026-04-30 via Nuitee
W
witse solo_traveller nl
10
2026-04-26 via Nuitee
P
plusterkopp family_with_children de
7
Good room, but don’t think about the money.
Pros:

Location is good, with a bus stop servicing a number of lines in front of the building, and Bugis station nearby. The room is not huge, but OK for three. We had the upgrade which gave us a small bathtub and a balcony with a decent view. Beds and pillows are comfy.

Cons:

There is a refrigerator, that only turns on when the key cards had been inserted (or at least it wasn’t cold when we came). Reception calls this thing minibar and mentioned that everything in there is free. The problem is that it’s not really good at cooling stuff, and the tiny size of it. Not that there wasn’t enough headroom.
The bathroom doesn’t get A/C since the windows are leaky and should be open anyway since there is no vent. The bathtub has a tempered glass separation that should be bigger.

2026-04-21 via Nuitee
A
Anirudh solo_traveller de
8
Friendly cute place with easy access to the best parts of Singapore
Pros:

Snacks , location well priced and cleanliness

Cons:

Elevator wasn’t working
They are quite small and they could be fully booked so u can’t check in earlier if you have an early flight

2026-04-17 via Nuitee
M
Manuela extended_group at
3
Singapur ein tolles Land mit Top Sehenswürdigkeiten.
Pros:

Der einzige Trost war die Nähe zur U-BAHN. Kales und schmutziges Zimmer, renovierungsbedürftig, Keine Steckdosen, Bettwäsche roch schimmelig und hatte Flecken, Hotelbar wurde als GRATIS Entnahme angeboten (weder Kaffee noch Wasser wurde nachgereicht), Handtücher rissig und fleckig, Nicht zu empfehlen!!!!!!!

Cons:

Hotel war für diesen Preis eine Katastrophe! Die Bewertungen können nicht echt sondern müssen manipuliert sein. Schade, leider. Dem Personal war ja wirklich alles egal, keine Motivation.

2026-04-16 via Nuitee
S
Sarah solo_traveller id
9
Great location easy to find friendly helpful staff
Pros:

Great location great design in an older terrace

Cons:

Nothing

2026-04-15 via Nuitee
J
June Catherine couple ph
7
Pros:

Fo

Cons:

Ac and noise

2026-04-14 via Nuitee
S
Sakurai extended_group th
6
2026-04-14 via Nuitee
S
Sylvia couple au
4
Pros:

The staff were incredibly helpful and the location was excellent.

Cons:

The hotel was desperately in need of maintenance. The aircon was frequently inoperable and the phone system didn't work at all during our stay. my friends and I had to request new rooms as the allocated ones were just not acceptable.

2026-04-09 via Nuitee
N
Nicola couple ch
6
Für die Nacht ausreichend.
Pros:

Lage

Cons:

Zimmergrösse

2026-04-08 via Nuitee
E
Eric solo_traveller us
9
Victoria Hotel is Convenience and Value.
Pros:

The staff are A++, and I rarely say so. The location is superb, with easy access to Bugis, SMU, Fort Canning, Bencoolen, Funan areas, many buses and three MRT stations within walking distance. There is a 7-11 conveniently next door, and a number of local hawker-style eateries are within a few minutes walk in multiple directions. Rooms are comfortable, spacious for SG, and they are well kept by the house staff. The WiFi is great, never any issues, and I find the hotel quiet compared to many in SG. The water tea and and coffee are standard, but the snacks are bonus.

Cons:

The AC blows directly onto you if you are in bed and the AC may need to be serviced more often for better cooling.
I miss the larger-sized water bottles they used to provided, even though SG has clean water and a 7-11 is next door.
The single elevator for six floors gets a lot of use and could use calibration. However, I do like its access at the rear, it reduces traffic near the front desk.

2026-04-08 via Nuitee
S
Stephanie solo_traveller vu
8
2026-03-29 via Nuitee
M
Michaela couple de
6
Lage zentral
Pros:

Hotel: Lage zentral in Bugis, Waschmaschine und Trockner vorhanden, Personal freundlich

Cons:

Zimmer sehr klein: hatten ursprünglich ein Standardzimmer gebucht was klein ist. Hotel schrieb uns an, gegen ein Gebot auf eine andere Zimmerkategorie upzugraden (Deluxe King with Balcony, 30 qm). Haben wir gemacht, gelandet sind wir in einem Zimmer, man konnte gerade ums Bett rum laufen. Der Balkon war ein schmaler Austritt zwischen haushohen Außenwänden. Beschwichtigung: die 30 qm Zimmergrösse wären inkl. Balkon…….
Klimaanlage bläst direkt aufs Bett, Erkältung garantiert

2026-03-28 via Nuitee
M
Mesek solo_traveller vu
8
Steph
Pros:

I was happy that I chose Victoria Hotel. It was my first time in Singapore, and this hotel was near to places where I could get food and shopping in Buggis Junction and it's the mose safest Hotel. Even there is a bus station in front of the hotel. The staff is very friendly. I would recommend Victoria Hotel to anyone traveling to Singapore for holiday or business.

2026-03-27 via Nuitee
M
Ma Faustine extended_group ph
8
Its great
Pros:

NA

2026-03-22 via Nuitee
B
Brittney family_with_children us
8
Pros:

The room has everything you need for a basic stay. Don't plan to spend much time in the room as it is quite small but for a comfortable, clean, reasonably priced (for Singapore) place to sleep it checks all the boxes.

2026-03-15 via Nuitee
M
Mohammed A.Elsheikh solo_traveller om
8
Pros:

Staff lady is very nice
Welcoming
Very helpful

Cons:

Only there is a little noise if you stay back side hotel corner

2026-03-14 via Nuitee
S
Sylvia couple au
3
Great location but premises need considerable maintenance
Pros:

The staff were very friendly and helpful and dealt with the many issues relating to the rooms with patience and good nature. The hotel is also in a great location.

Cons:

There were so many problems with the rooms my friends and I were allocated! We took up the offer to bid for an upgrade to balcony rooms and wished we hadn't. The first room I was offered had a defective aircon unit, the fridge was completely iced up and the promised view from the balcony was non existent. The 'balcony' was a square concrete box and reeked of cigarette smoke. The second room offered was much better, but there were ongoing problems with the air-conditioning which, on one occasion completely stopped at 1am on the whole floor and wasn't fixed until 10am. The phone system throughout the hotel didn't work throughout our stay.

2026-03-13 via Nuitee
I
Ilona couple de
7
2026-03-08 via Nuitee
V
Victoria couple us
2
not comfortable
Pros:

No breakfast

Cons:

too small room not clean.

2026-03-08 via Nuitee