Hotel Sogo Cagayan De Oro

Hotels
8 (14 reviews)
Claro M. Recto Avenue , Cagayan de Oro , ph

Facilities

Air conditioning
Lift / Elevator
Non-smoking throughout
Adult only
Invoice provided
24-hour security
Security alarm
Front desk (limited hours)
Housekeeping on request

Review Highlights

Pros:
Location just right
Affordable hotel
Cons:
No free breakfast
Room cleanliness issues
No hot water
Expensive food

Categories

Cleanliness
5.89
Room cleanliness was an issue as the staff did not clean or change sheets for nearly 2 weeks.
Service
9.36
Standard service quality for this hotel tier, but there were some issues with room maintenance.
Location
9.9
Location just right for the area.
Room Quality
7.35
The room was decent, but issues with cleanliness affected the overall perception.
Amenities
7.88
Amenities were standard, but no hot water during the stay.
Value for Money
8.84
Hotel was affordable, offering decent value for money.
Food and Beverage
6.89
Food was okay but considered expensive.
Overall Experience
7.86
Overall experience was marred by cleanliness and service issues, but location was a strong positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:23

Property Description

Convenient Location
Situated near popular attractions such as Limketkai Center and Centrio Mall, Hotel Sogo Cagayan De Oro offers a convenient stay for guests looking to explore the city.

Comfortable Rooms
Relax in air-conditioned rooms with flat-screen TVs and private bathrooms equipped with free toiletries, ensuring a comfortable and enjoyable stay.

Helpful Staff
Our friendly and multilingual staff are ready to assist you with any inquiries or guidance on exploring the area during your stay.

To experience convenience, comfort, and helpful service, book your stay at Hotel Sogo Cagayan De Oro now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGY

Location

Guest Reviews

8
Based on 14 reviews
Cleanliness: 5.89
Service: 9.36
Location: 9.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.84
Food and Beverage: 6.89
Overall Experience: 7.86
G
Georgia solo_traveller ph
7
Nice and clean
Pros:

Location just right

Cons:

No free breakfast

2026-01-19 via Nuitee
T
torvald
10
Pros:

It was okay for the area of town it was in.

2025-08-13 via Nuitee
L
Lee
6
Pros:

Hotel SoGo was an affordable hotel to stay at.
But our room wasn't cleaned so we had to ask the staff to clean and change sheets and towels after 1 week...also we had to empty the bins ourselves as nobody came to do this.
The food was ok but expensive so we didn't use.
One last thing..there was no hot water for the whole of our time here..we eventually changed hotel after nearly 2 weeks into our stay...i wouldn't recommend staying here...sorry

2025-06-20 via Nuitee
G
Georgia review category business travellers ph
7
Good sleep quite room
Pros:

Breakfast available only to order

2025-04-28 via Nuitee
M
Marialila Trinidad
10
Pros:

I will surely book again, the staff are very accommodating, the whole place is clean and everything is sanitized. It's quiet and peaceful, so you can really rest.

2025-01-22 via Nuitee
R
Rik C partner
4
Pros:

Was not a fan of this place. My room had bedbugs. When I told the staff this, they had no idea how to deal with it. I work in property management, so I deal with bed bugs from time to time. It is wise to throw away bedding and you absolutely need fumigation. Bed bugs spread easily and are extremely hard to get rid of. The staff just wanted to clean my room with housekeeping and spray a couple cans of insecticide. This will do absolutely nothing. I know that from experience. I had to convince them to give me another room. To their credit, they did give me another one. But I feel bad for the next person who stays in that old room.

Also, their system kept glitching so they called me in my room on 4 different occasions, telling me that my scheduled check out date has already passed, which it hadn't. I had booked the room for 13 days. During those 13 days, I was bothered in my room on 4 separate occasions about checking out earlier.

There were some other stuff too, but I won't get too deeply into the other negatives. The staff was very friendly, and the food was good. Other than that, I have nothing good to say about the place.

Save yourself the headache and go somewhere else. It's not worth it.

2025-01-01 via Nuitee
J
Jess family
10
Pros:

Nice, quiet, convenient. Rooms are nice and large and exceptionally clean. Staff is very friendly and very helpful. Stores and Eateries close by.

2024-11-19 via Nuitee
A
Amor young couple ph
7
Good
2024-10-31 via Nuitee
V
Verified traveler
10
Pros:

The room is so clean and very nice, that yo will really feel like you're just at home. The staff are very accommodating as well, they always attend to their customers needs right away. Excellent over all rating 😊. I enjoyed my stay...

2021-07-11 via Nuitee
V
Verified traveler self
8
Pros:

Price is great

2019-09-07 via Nuitee
L
luis
10
Pros:

any sogo in Iloilo?

2019-05-01 via Nuitee
M
Mozart
4
Not recommended for family accommodation.
Pros:

The rooms are to small and its not good for a family of five. They don't provide extra bed.No restaurant.

2017-04-25 via Nuitee
K
KOK KEONG
2
Pros:

Book the room for 3 days 2 nights, did not even make up the room during my entire stay. WiFi was intermittent connected. Once disconnected, I had to log in again. This is more like a lover hotel for short stay by hours.
Lighting in the room was dim.

2016-06-17 via Nuitee
J
Joseph
2
sogo
Pros:

Even though I am easy to please when it comes to hotel accommodations, I will not come here again.

2015-10-10 via Nuitee