Hotel Palais Al Bahja

Hotels
7.6 (2498 reviews)
33, Rue IBN AL QADI, Hivernage , Marrakech , ma
+212 5244-33001

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistent service
Uncomfortable beds

Categories

Cleanliness
7.51
Rooms are clean, but some reviews mention issues with lost valuables and dissatisfaction with service.
Service
7.88
Staff was polite, but instances of cold service and issues with assistance were noted.
Location
8.62
Great location for accessing local attractions, train station and the Medina.
Room Quality
7.27
Rooms are described as narrow and uncomfortable beds are mentioned.
Amenities
7.6
Basic amenities provided, but some guests felt lacking in value.
Value for Money
7.66
Good price for the location, but some guests think prices are a bit high given room quality.
Food and Beverage
6.61
Breakfast and dinner options were criticized for being limited.
Overall Experience
7.68
Mixed reviews overall; decent experience with some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:01

Property Description

Luxurious Accommodation: Hotel Palais Al Bahja in Marrakech offers elegantly designed rooms equipped with modern amenities such as flat-screen TVs, air conditioning, and minibars. Relax in comfort and style during your stay.

Scenic Surroundings: Enjoy stunning views of the mountains from select rooms at the hotel. Immerse yourself in the beauty of Marrakech right from the comfort of your accommodation.

Convenient Location: Situated just a short drive away from Djemaa El Fna, Bahia Palace, Conference Palace, and Majorelle Gardens, Hotel Palais Al Bahja provides easy access to the city's top attractions. Explore the vibrant city with ease.

Book your stay at Hotel Palais Al Bahja now to experience luxury and convenience in Marrakech.

Important information:

Please note that the spa will be temporarily closed due to maintenance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Location

Guest Reviews

7.6
Based on 2498 reviews
Cleanliness: 7.51
Service: 7.88
Location: 8.62
Room Quality: 7.27
Amenities: 7.6
Value for Money: 7.66
Food and Beverage: 6.61
Overall Experience: 7.68
S
Stokes • solo_traveller • ma
7
Pros:

Lovely little local snack bar across the road , open all hours.if you come by train, 5 min level walk. Location very good. Exactly what we wanted.

Cons:

Nothing really

2026-09-19 • via Nuitee
M
Mustapha • couple • fr
8
2026-09-19 • via Nuitee
B
Barnaponfe • solo_traveller • es
8
Correctísimo hotel en el barrio de Guéliz
Pros:

Es un buen hotel, bastante económico y situado en una importante zona de servicios; posee una tranquila cafetería con opciones de comida, así como una pequeña terraza; la habitación era pequeña, pero cómoda, e incluía una caja fuerte fija en el armario (ojo, no en todas es así); también había nevera; buen servicio WiFi y desayuno bastante completo. En general, no tengo quejas.

Cons:

Está lejos de la medina, pero la cercanía de las estaciones de tren y autobús CTM lo compensa casi del todo. Los recepcionistas no contestan a los mensajes que los clientes envían a través de la web de Booking. Hubo un problema con la cisterna del WC y me tuvieron que cambiar de habitación; los encargados de mantenimiento no fueron muy solícitos conmigo.

2026-09-18 • via Nuitee
T
Thibaut • solo_traveller • be
7
2026-09-18 • via Nuitee
D
Denise • solo_traveller • ca
7
Pros:

Staff great. Breakfast was good. Easy check in.

Cons:

Beds a bit to firm and the furnishings were sparse. AC could gave been stronger. Lack of outlets for charging.

2026-09-18 • via Nuitee
S
Sahra • solo_traveller • be
9
2026-09-18 • via Nuitee
C
chavi • solo_traveller • es
10
Pros:

La atención, ubicación

2026-09-18 • via Nuitee
A
Ahmet • solo_traveller • fr
10
Pros:

Très bien

Cons:

L'ascenseur

2026-09-17 • via Nuitee
N
NADIA • solo_traveller • fr
9
2026-09-17 • via Nuitee
M
Marcos • solo_traveller • es
10
2026-09-17 • via Nuitee
L
Loukili Mohamed • solo_traveller • ma
8
Un séjour fossé par l’oreiller???
Pros:

- l’emplacement;
- rapport qualité prix;
- propreté.....

Cons:

Mal dormi à cause de l’oreiller vraiment mal fait, vraiment inconfortable.
Conseil de changer les oreillers.

2026-09-17 • via Nuitee
I
Ilham • solo_traveller • be
8
Cons:

Bon séjour et personnel sympa.

2026-09-17 • via Nuitee
K
Karim • solo_traveller • no
2
2026-09-16 • via Nuitee
A
Ahmed • couple • fr
10
Un hôtel très agréable un endroit propre, ils font le lit tous les jours sans leur demande à recommander le personnel tr
Pros:

Ras

Cons:

Ras

2026-09-16 • via Nuitee
P
Pascal • solo_traveller • fr
10
2026-09-16 • via Nuitee
C
Cristian • solo_traveller • gb
10
2026-09-16 • via Nuitee
N
Najat • family_with_children • ma
8
Bien
2026-09-15 • via Nuitee
N
Nawal • solo_traveller • ma
5
2026-09-14 • via Nuitee
M
Medkouri • solo_traveller • fr
6
Pros:

chambres simples et fonctionnelles

Cons:

difficulté à régler la climatisation

2026-09-14 • via Nuitee
Y
yamina • couple • fr
1
Médiocre ! Jai réservé 3 jours 2 nuit je suis rester une seule nuit car chambre dégoûtante
Pros:

Sur booking ce palais a de bon commentaire voilà pourquoi j’ai choisis je me suis faite avoir tout simplement car j’aurais du vérifier les commentaires sur Google ils sont tous médiocre ! Comme quoi ne pas se fier aux commentaires de booking à qui lon fait confiance vérifier les avis sur booking c’est HOTEL nul médiocre j’ai passé juste une nuit puis partie pouvez vous me rembourser merci

Cons:

Drap tache de sang fraîche ! Impossible d’avoir la réception car tel non fonctionnel donc obligé de descendre
Repas à la carte du réchauffer ! J’ai commandé un tacos viande hachée on m’a servi un tacos poulet sec ect ect à mon arrivée à la réception elle me dit non Non ! Vous n’avez pas pension complète ! J’ai dis oui elle dis non a refusé de me croire heureusement il y a une traçabilités sur application booking ! Une perte de temps

2026-09-14 • via Nuitee