Empress Hotel

Hotels
Independent
Würmtalstr. 99, Munich, BY, 81375 , Munich , DE

Pets allowed

Facilities

Proposal/romance packages available
Free WiFi
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor amenities management

Categories

Cleanliness
1
Some issues noted with cleanliness, including a blocked safe and an unpleasant odor in the bathroom.
Service
1
Overall, the service was friendly and helpful, notwithstanding some issues with reception timing.
Location
1
Great location close to metro stations and conveniences.
Room Quality
1
Rooms were comfortable but issues like heat and lack of proper blackout curtains were mentioned.
Amenities
1
Amenities were average with some mentioned shortcomings such as the lack of proper shower products.
Value for Money
1
Value perception is low due to several issues mentioned regarding the room and amenities.
Food and Beverage
1
Breakfast quality was noted as acceptable but with suggestions for improvement.
Overall Experience
1
Satisfactory overall but marred by a series of service and quality-related issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:22

Property Description

Experience a delightful stay at Empress Hotel, where comfort meets convenience in the heart of Munich.

Stunning Views and Outdoor Relaxation
Enjoy breathtaking views from our serene terrace and lush garden, perfect for unwinding after a day of exploring the city.

Modern Comforts with Every Stay
Our 37 stylishly designed guestrooms feature flat-screen televisions and complimentary wireless internet access, ensuring you stay connected during your visit.

Delicious Breakfast and Personalized Service
Indulge in our buffet breakfasts served daily, with options to suit every palate, all while being attended to by our friendly multilingual staff, eager to make your experience memorable.

Don’t miss the opportunity to experience comfort and convenience—book your stay at Empress Hotel today!

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MUC

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
E
Eva
8
Pros:

Pris og kvalitet hænger sammen.
Okay hotel, nemt at komme til og fra centrum.

2025-10-11 via Nuitee
W
Wolfram
10
Pros:

Alles super, habe sogar ein kostenloses Update bekommen.

2025-10-10 via Nuitee
L
Leonel partner
8
Pros:

Muy amable el personal, desayuno bueno, la zona no es tan centrica pero lo demas excelente

2025-10-09 via Nuitee
C
Cklaudia Maricela
10
Nice hotel, service and so good breakfast.
Pros:

Nice hotel, service and so good breakfast.

2025-10-06 via Nuitee
D
Debbie friends
10
Pros:

Lovely hotel with comfortable rooms, great location for public transport and super friendly staff

2025-10-05 via Nuitee
J
Jonas partner
10
Pros:

Bisschen "altmodischer" Charme & etwas klein für "Empress"-Feeling ;), aber kein Grund, nicht wieder zu kommen. Check-in / Check-out und alles übliche völlig problemlos.

2025-10-05 via Nuitee
S
Suzie friends
8
Pros:

The hotel is just by a metro station and a supermarket, so great location. Staff was nice and helpful. Reception closes at 8 PM, which almost caused us a big issue. Our passports were locked in a safe, but pin was not working. We needed a key. There was nobody to open the safe to us when we return to the hotel
At 9:30 PM. After a few phone calls to the HDQ team and talking to the people at the Indian restaurant next door, they figure out a way to open the safe and saved the day, orher use we would miss out flight at 3 am, since they don’t open until 7. The room was big and comfortable.

2025-09-29 via Nuitee
E
Emma
8
Pros:

Great location and nice balcony.

2025-09-29 via Nuitee
V
Vicente
10
Pros:

Personal muy amable,muy cerca de parada de metro

2025-09-28 via Nuitee
R
Roger Alexander
6
Na ja-guter Anschluss zu ÖV
Pros:

Super war die Rezeption-sehr hilfsbereit etc.
Achtung bei der Einfahrt in die Garage 1. Tor holt sehr weit aus-wenn man durch das Fenster mit dem Schlüssel öffnet steht man zu nahe, dann Einfahrt sehr eng und glitschig. Hinterradantrieb sehr schwierig zu korrigieren!!!
Ansonsten mein Zimmer war geräumig unter dem Dach mit kleiner Terrasse. Sehr heiss, keine resp.nicht gute Verdunkelungsvorhänge, Klima bläst direkt aufs Bett, bei Hitze unter dem Dach sehr unangenehm. Safe war blockiert, im Badezimmer ein unangenehmer Geruch, oberflächlich aber sauber, Handtuchhalter 2/3 ausgerissen. Kein Duschmittel (Rezeption sofort korrigiert)Frühstück ok einfach bitte den Orangensaft mit weniger Wasser strecken. Mehr Zeit für die Details aufwenden vor allem bei der Putzabteilung, denke jedoch das ist dem Zeit-Spardruck vom Management geschuldet.

2025-08-13 via Nuitee
S
Sandy family
10
Pros:

Es war sauber, Personal sehr freundlich und hilfsbereit. Zimmerausstattung war super. Öffentliche Verkehrsmittel super zu erreichen.

2025-07-08 via Nuitee
R
Robert
8
Pros:

Spacious room with loft - enjoyed the patio in back

2025-07-04 via Nuitee
D
daniel
8
Pros:

bo sejour en general juste que j'aurais aimer que le lit soit refais pendant notre absence pour la 2 eme nuit

2025-06-16 via Nuitee
A
Alison
10
Comfortable value
Pros:

Fourth time staying here. Very convenient for public transport, excellent value for money. We will be back.

2025-03-24 via Nuitee
Y
Yunsu
10
좋았어요
Pros:

청결하고 아주 친절했어요. 조식도 좋았어요.

2024-12-08 via Nuitee
P
Peter
10
Pros:

Sehr ordentlich und sauber. Gutes Frühstück. Sehr empfehlenswert!

2024-11-23 via Nuitee
S
Siegrun
10
Pros:

Freundlich sauber alles was man braucht ist da.

2024-11-22 via Nuitee
P
P9672AEkamilr Solo travel
2
Staying at the Empress Hotel
Pros:

I would like to leave a review about this hotel.
I only stayed here for one night. In principle, everything was fine, but for one thing.
At the hotel check-in, the woman smelled of alcohol. As I noticed later, she was drinking beer in the kitchen.
But in general, the room was great, although the bathroom was not quite clean.

2024-11-19 via Tripadvisor
M
Megan friends
6
Pros:

Good location close to the tram stations. Property was ok, quite dusty and didnt seem to be cleaned very well. Toilet went werid the last day there and continually ran the while night.

2024-10-03 via Nuitee
J
Juliet partner
6
Pros:

Close to underground station so easy access to city centre. Convenient parking under hotel. Clean room. Nice to have a balcony, and shutters on window. Very good restaurants (Indian next door and Italian nearby) and a supermarket close by.

Beds had quite hard matresses and awful pillows, so not comfortable.The curtain fell off when we closed it! The bathroom was a bit smelly. Very hot room (to be fair the temperature was particularly high when we stayed) and while we were grateful for the fan the room was very hot and the fan was noisy.

2024-08-18 via Nuitee