Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good room quality
Cons:
Poor cleanliness
Limited food options
Noise issues

Categories

Cleanliness
7.2
Guests noted poor cleanliness with specific complaints like cobwebs and dirty towels.
Service
10
The staff were friendly and accommodating, offering to change rooms without issues.
Location
10
Multiple reviews praised the excellent central location of the hotel.
Room Quality
9.2
Rooms varied in quality, with some being described as lovely but others noted small sizes.
Amenities
9.2
The hotel had a bar and provided basic amenities, although some guests noted a lack.
Value for Money
8.2
Some guests felt the quality did not justify the high price, especially during peak times.
Food and Beverage
8.2
Guests noticed issues with breakfast service and limited food options.
Overall Experience
10
Despite some issues, overall experiences were positive due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:46

Property Description

Historic Charm in the Heart of Bath

Georgian Elegance: Experience the charm of a Georgian period townhouse with modern, individually styled rooms adorned with antiques and original artwork.

Gourmet Breakfast: Indulge in a full breakfast made to order, with freshly baked bread and croissants. Vegetarian options are also available for a delightful start to your day.

Prime Location: Explore Bath's top attractions within minutes - from Bath Abbey to the Roman Baths. Situated in a residential area, enjoy easy access to shops and restaurants just a short walk away.

Book now to immerse yourself in the historic beauty and modern comfort of Henrietta House Hotel.

Important information:

Parking Option nearby hotel - Off-site Car Parking – Google Maps estimates that for Southgate Shopping Center it is a 12-minute walking distance, for the Podium 6 minutes and for the Charlotte Streetcar Park 13 minutes.

Please note, if you have booked an individual room you may be allocated a room without a window or natural day light.

Kindly note that twin bedrooms are booked on request.

If you require a twin bed, please contact us to do our best to accommodate.

Please note that a £0.01 pre-authorization will be charged during the booking process.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for £25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 10297 reviews
Cleanliness: 7.2
Service: 10
Location: 10
Room Quality: 9.2
Amenities: 9.2
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 10
V
Veronique • couple • fr
5
Déception d’une cliente fidèle
Pros:

Très bon emplacement

Cons:

Cela fait 3 fois que je descends dans cet hôtel que j’aimais beaucoup. Hélas, j’ai constaté une baisse de la qualité progressive de cet établissement vieillissant : lors de mon dernier séjour, la température de l’eau était
impossible à régler : douche brûlante ou glacée, ménage non fait, sanitaires non nettoyés après usage, poubelles non vidées, lit à peine recouvert et non refait, linge de toilette laissé en désordre sur les racks, récipients de produits de toilette quasi vides. Quelle déception.
Le prix demandé ne se justifie plus.

2026-07-19 • via Nuitee
S
Sonia • couple • fr
5
Très cher pour la qualité de notre nuit.
Pros:

L'emplacement, en plein centre de Bath. Le bâtiment est très joli, la chambre bien décorée.

Cons:

La moquette qui se détachait, les murs très fins avec énormément de bruits tout au long de la nuit.

2026-07-18 • via Nuitee
S
Stephen • couple • gb
5
The room was boiling hot the first night. The second was better because the windows had been open.
Pros:

Very attentive staff

Cons:

Room was unacceptably hot

2026-07-18 • via Nuitee
P
paola • extended_group • fr
8
2026-07-18 • via Nuitee
C
Christina • couple • de
8
2026-07-17 • via Nuitee
E
Elliott • solo_traveller • gb
10
2026-07-17 • via Nuitee
T
Teresa • couple • gb
5
Great position from average hotel
Pros:

Location was perfect not stayed there before nice part of Bath

Cons:

We stayed for 3 nights - The room was basic and is in need of attention- the bathroom needs some tidying up - the patio door was temperamental- the shower was only hot or only freezing cold - the room did get cleaned but no fresh towels were replaced by the taken ones and had difficulty getting new ones .

2026-07-17 • via Nuitee
V
Veronica • solo_traveller • mx
8
Very nice!
Pros:

Lovely room. Very big and worth for a good stay.

2026-07-17 • via Nuitee
K
Karl • couple • gb
7
2026-07-17 • via Nuitee
W
Wendy • couple • gb
6
Disappointing and over priced
Pros:

The location

Cons:

Although the booking.com details lists air conditioning as an amenity there was NONE! The room shown to us was hot as hell with one fan limply attempting to stir the hot air around. We insisted on another room, which was finally shown to us on the lower ground floor. It was ok and I’d guess cheaper than the initial booked room but no refund was offered (though a drink at the bar and breakfast was offered). We insisted that a second fan be provided and that, plus the lower ground floor location, meant it was a bearable temperature. However, for the price charged, there was much that was disappointing - absolutely basic amenities in the room (no shower cap, make up pads, etc), no luggage rack, no complimentary bottles of water (in that heat!!), no shaving mirror. And the stair carpet was filthy.

2026-07-17 • via Nuitee
A
Anna • couple • hk
5
Great location but choose a room in the main building
Pros:

Excellent location in the city centre but quiet. Large room.

Cons:

Some rooms (traditional) are in a neighbouring building and can become very very hot in the summer. While we understand the weather is unusually warm for the UK and aware that the rooms had no AC, the windows cannot be opened more than a couple of inches, and the fan and air cooler provided did not work properly. These could be fixed to improve the overall guest experience. Look carefully at the room facilities as those in the main building do have AC.

2026-07-17 • via Nuitee
B
Barry G • couple • gb
6
Overall it was OK, the air conditioned room at the end of a hot day sightseeing in Bath was welcome.
Pros:

Location was very good, the staff were excellent and the facilities were as expected for this level of hotel

Cons:

The room we were in was tired, needed some work and had some damage to the wall. The TV had a mind of its own in terms of channel and sound changing for no reason.
The hot water actually stopped running, both in the shower and wash basin at times and on the morning we were checking out was so slow it was barely usable and very inconvenient.

2026-07-17 • via Nuitee
H
Harriet • couple • gb
3
2026-07-17 • via Nuitee
N
Nicola • couple • nl
5
Pros:

Location

Cons:

There was no air con and the room was sooo hot. On arrival there was no one to check us in. Didn't find staff overy friendly or helpful.

2026-07-16 • via Nuitee
J
Janet • solo_traveller • gb
8
2026-07-16 • via Nuitee
M
Mohammad Burhan • extended_group • gb
3
Sufficient For what I required but very expensive for what was on offer.
Pros:

Staff were very friendly and helpful. Check-in was efficient due to staff members being considerate to guests. Location was great and within walking distance of where I needed to be.

Cons:

Odd layout of the hotel meant I had to check-in in one building and then walk over and stay in another about 6 doors down. A very hot evening and the room had no air-conditioning, merely a fan and the cold water supply to the room seemed to fail so mid-shower, nothing but hot water available in 28+ degrees heat. Not what you would expect for the price point and brand of hotel chains.

2026-07-16 • via Nuitee
M
Mark • couple • gb
8
Great location.
Pros:

Great location. Breakfast also very nice.

Cons:

It was expensive.

2026-07-16 • via Nuitee
B
Blerim • couple • gb
4
2026-07-16 • via Nuitee
R
Rachel • couple • gb
2
2026-07-15 • via Nuitee
M
Marijke • extended_group • nl
10
Heel fijn
Pros:

We werden bediend bij het ontbijt, en we konden kiezen wat we wilden krijgen uit een keuzemenu

De kamer was ruim en gezellig

Cons:

Ik miste een wcborstel bij het toilet

2026-07-15 • via Nuitee