Hotel El Hadna By HMS

Hotels
5.3 (1403 reviews)
110 Bis, Av. Abdelkrim Khattabi - Guéliz , Marrakech , ma

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Comfortable bedding
Friendly staff
Cons:
Lack of cleanliness
Noisy environment
Poorly maintained amenities

Categories

Cleanliness
3.2
Many reviews highlight poor cleanliness, with specific mentions of unclean toilets and poorly maintained facilities.
Service
6.7
Mixed reviews about service, with some positive mentions but significant complaints about staff unhelpfulness.
Location
7.2
Positive remarks about the location, though noise from the street was a common issue.
Room Quality
4.7
Several reviews mention issues with room conditions, such as noise and poor maintenance.
Amenities
3.7
Reviews indicate a lack of functional amenities, including broken pools and inadequate bathroom facilities.
Value for Money
6.2
Comments suggest that the value is lacking considering the quality experienced.
Food and Beverage
5.2
Average experience with food; some positives but need for improvement in breakfast offerings.
Overall Experience
5.5
Guests express disappointment, but some mention potential for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:26

Property Description

Central Location in Marrakech
The El Hadna Hotel is conveniently situated in Marrakech city centre, just a short stroll away from the vibrant Jemâa El Fna market place.

Luxurious Amenities
Indulge in the hotel's indoor pool, hammam, and sauna, perfect for relaxation after a day of exploring the city. Each room features a private balcony, free Wi-Fi, and modern amenities for a comfortable stay.

Culinary Delights
Savor a mix of international and traditional Moroccan cuisine at the on-site restaurant. Start your day with a delicious buffet breakfast and unwind at the lounge bar in the evening.

Experience the charm of Marrakech at Hotel El Hadna By HMS, where convenience meets comfort. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: RAK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.3
Based on 1403 reviews
Cleanliness: 3.2
Service: 6.7
Location: 7.2
Room Quality: 4.7
Amenities: 3.7
Value for Money: 6.2
Food and Beverage: 5.2
Overall Experience: 5.5
B
Baz solo_traveller ma
9
2026-04-11 via Nuitee
M
Mohamed solo_traveller eg
4
Disappointing
Pros:

Location, view from the room was nice

Cons:

Decieving booking, booked two rooms via booking.com, received confirmation, but when we arrived have been told they don`t have two rooms!! instead offered one room the price of which was equal to the two rooms!!! We had to accept as we were tired. When entered the room the ceiling in the room and the toilet started dripping water, wetting the bed and the toilet floor! we asked to change the room but they said they would fix the problem, they put a towel on the bed!!!! we were planning to stay for two nights, but we checked out next day. The ceilling of the breakfast area was very low giving feeling of tightness.

2026-04-09 via Nuitee
Y
Yassine couple ma
10
2026-04-07 via Nuitee
H
hanae couple ma
1
2026-04-06 via Nuitee
H
Hicham solo_traveller ma
1
2026-04-05 via Nuitee
M
Mohamed Salim solo_traveller om
5
2026-04-04 via Nuitee
M
MOHAMED couple ma
2
2026-04-04 via Nuitee
A
Adil solo_traveller ai
10
2026-04-04 via Nuitee
S
SPEED solo_traveller fr
8
Pas mal
Pros:

Le personnel, l’emplacement,

Cons:

Le bruit, il faut un double vitrage pour les chambres
Qui donnent sur le boulevard…, le petit déjeuner pour les départs tôt au moins à la demande….

2026-04-03 via Nuitee
N
naseem couple dk
4
لا انصح الاهل به وخصوصا نساء
Pros:

انه وسط جليز

Cons:

حمام وسخ وغرفة صغيرة جدا

2026-04-03 via Nuitee
M
Manal solo_traveller ma
5
2026-04-03 via Nuitee
S
Said solo_traveller es
7
2026-04-02 via Nuitee
P
Pablo couple es
5
Muy normal 45 euros noche
Cons:

Ducha mampara con moo , Mila presión de agua, los grifos de ducha se caen de la pared, las almohadas son muy incómodas y eso que yo me adapto a todo, 40 min caminando de la plaza Jamaa l fna

2026-03-31 via Nuitee
R
Rachid couple fr
5
Pros:

À part les serviettes qui manquent toutes bien

Cons:

La douche mal entretenu manque de serviettes.

2026-03-30 via Nuitee
C
Christian couple ph
8
2026-03-29 via Nuitee
T
thiercelin extended_group ma
5
Pros:

L'emplacement, la propreté

Cons:

Pas d'eau chaude dans l'évier et mal isolé sur l'avenue pu il y a beaucoup de passage.
De plus vous mettiez vue jardin, ce qui n'était pas le cas

2026-03-29 via Nuitee
K
karine extended_group fr
3
Déçu , pas du tout ce qui été noté sur booking , je demande un dédommagement.
Cons:

Très bruyant , pas de porte à la douche ,pas de sèche cheveux.Obligation d’aller faire le petit déjeuner dans un autre hôtel situé à 200m où il n’y avait rien à manger.

2026-03-29 via Nuitee
A
AbdelKarim solo_traveller cz
4
2026-03-20 via Nuitee
J
Jim solo_traveller ca
8
Pros:

The meal was great and the room had a balcony.

Cons:

Clean room in a quiet location

2026-03-19 via Nuitee
N
Naoufal solo_traveller fr
1
Pros:

L'emplacement a part ca rien

Cons:

Manque de propreté salle de bain des sachet de champoing déjà utilisé et non remplacé jai demander au réceptionniste une télécommande pour la télé jamais arrivé serviette tachées en jaune je me suis meme pas laver bref mauvaise expérience

2026-03-18 via Nuitee