Suites Contempo

Hotels
8.4 (1034 reviews)
Melchor Ocampo 455 Polanco , Mexico City , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Outdated rooms

Categories

Cleanliness
7.05
Multiple mentions of dirty linens and strong chemical odors contributed to a low cleanliness sentiment.
Service
9.99
Staff was frequently noted as friendly and attentive.
Location
9.56
Convenient location near attractions, positively mentioned in several reviews.
Room Quality
7.51
Issues with room condition including old furniture and noise.
Amenities
8.54
Basic amenities provided, but several mentions of areas needing improvement.
Value for Money
7.5
Noted discrepancy between price paid and quality experienced.
Food and Beverage
8.55
Breakfast was mentioned positively but was limited in options and quality.
Overall Experience
8.52
General dissatisfaction with the experience based on multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:30

Property Description

Luxurious Design Hotel in Mexico City's Reforma District

Artistic Floors and Exclusive Amenities
Experience the unique charm of Suites Contempo, where each floor is dedicated to a different international artist. Enjoy the convenience of a flat-screen TV, kitchenette, and separate living room in every suite. Unwind in our fully equipped gym, utilize the business center, and benefit from our top-notch concierge services.

Prime Location for Exploring
Immerse yourself in the culture of Mexico City with the National Museum of Anthropology just minutes away. For shopping and entertainment, the Santa Fe Commercial Center is within easy reach.

Book your stay at Suites Contempo now for an unforgettable experience in Mexico City!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is needed) and costs MXN 174 per day.

Location

Guest Reviews

8.4
Based on 1034 reviews
Cleanliness: 7.05
Service: 9.99
Location: 9.56
Room Quality: 7.51
Amenities: 8.54
Value for Money: 7.5
Food and Beverage: 8.55
Overall Experience: 8.52
M
Maria • couple • us
10
Lovely stay and will return
Pros:

It was very clean and the staff was attentive.

Cons:

The location as you can easily walk to the Chapultepec park, zoo, museums. Plenty of restaurants, street vendors, etc.

2026-07-02 • via Nuitee
S
Stephanie • couple • br
7
2026-06-27 • via Nuitee
F
FRANCISCO • couple • pa
10
ESPECTACULAR
Pros:

La comida y el personal espectacular.

Cons:

El baño que nos tocó era muy pequeño e incómodo para lo grande y cómodo del apartamento.

2026-06-23 • via Nuitee
A
Alvarado • solo_traveller • mx
10
2026-06-21 • via Nuitee
L
Laurent • couple • fr
9
2026-06-15 • via Nuitee
M
Miyake • solo_traveller • jp
8
2026-06-14 • via Nuitee
J
Justin • couple • au
9
2026-06-13 • via Nuitee
C
CELINE • solo_traveller • fr
8
Pros:

Très bien les équipements. Très bonne impression. Moderne

Cons:

Malgré le double vitrage on entendait trop de bruit du boulevard.
Manque des prises USB même sur la télé pour pouvoir l'utiliser même si nous n'avons pas les prises spécifiques du pays
Manque lumière de chevet

2026-06-13 • via Nuitee
F
FRANCISCO • couple • pa
10
Espectacular
Pros:

La comida del restaurante tanto del desayuno como la cena ESPECTACULAR. El servicio del personal del restaurante también ESPECTACULAR

Cons:

El baño pequeño y un poco incómodo para lo grande y hermosa habitación que nos asignaron.

2026-06-12 • via Nuitee
V
Vargas • extended_group • mx
10
Tranquilidad y ubicación estratégica
Pros:

excelente ubicación, personal muy atento, limpieza en todos los ambientes

2026-06-08 • via Nuitee
Z
Zoe • solo_traveller • mx
9
2026-06-05 • via Nuitee
L
LuWIT • solo_traveller • ca
10
Pros:

Great location, room was very spacious. AC worked well.

Cons:

The street can be a bit noisy at night but you can quiet the notice with the AC

2026-06-03 • via Nuitee
L
LuWIT • solo_traveller • ca
10
2026-06-03 • via Nuitee
C
Cindi • couple • us
10
Excellent location, super clean and friendly staff.
Pros:

Excellent friendly customer service by all staff members. Extremely clean in every area. Great location with easy walkable distances to many events and must-see areas.

Cons:

Some street noise from the rooms in front of the property. Not unbearable.

2026-05-28 • via Nuitee
X
Xzayvion • extended_group • us
8
Good for enjoying the park and museums, location is noisy due to nearby highway.
Pros:

Location and cleanliness

Cons:

Minimal information on roof top bar, once we discovered it was wonderful thanks to Ruben! Good food and nice atmosphere.

2026-05-28 • via Nuitee
I
Ismael • solo_traveller • mx
10
Pros:

Todo estaba bien

Cons:

.

2026-05-26 • via Nuitee
F
Farías • couple • cl
8
En general es un buen lugar para quedar por trabajo, buen precio, buena ubicación, personal amable.
Pros:

La ubicación, el personal muy amable, sobre todo de la recepción y del restautrant, no alcanzaba a tomar desayuno por el horario de mis actividades, sin embargo todos los días pude retirar mi desayuno la noche anterior, gracias por eso y por la flexibilidad.

Cons:

Se puede mejorar la luminaria de la habitación, muy tenue y oscura y el colchon demasiado duro.

2026-05-25 • via Nuitee
H
Humberto • solo_traveller • cl
8
Pros:

La atención del personal del restaurante, y el desayuno

Cons:

La poca luz en habitaciones. Necesitan una actualización

2026-05-24 • via Nuitee
S
Salazar • solo_traveller • mx
10
Pros:

La habitación, el trato del personal

Cons:

El clima solo te da directo en la cabeza, no se puede mover esa funcion

2026-05-24 • via Nuitee
C
Carolina • couple • mx
8
2026-05-19 • via Nuitee