Suites Contempo

Hotels
8.4 (937 reviews)
Melchor Ocampo 455 Polanco , Mexico City , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Outdated rooms

Categories

Cleanliness
7.05
Multiple mentions of dirty linens and strong chemical odors contributed to a low cleanliness sentiment.
Service
9.99
Staff was frequently noted as friendly and attentive.
Location
9.56
Convenient location near attractions, positively mentioned in several reviews.
Room Quality
7.51
Issues with room condition including old furniture and noise.
Amenities
8.54
Basic amenities provided, but several mentions of areas needing improvement.
Value for Money
7.5
Noted discrepancy between price paid and quality experienced.
Food and Beverage
8.55
Breakfast was mentioned positively but was limited in options and quality.
Overall Experience
8.52
General dissatisfaction with the experience based on multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:30

Property Description

Luxurious Design Hotel in Mexico City's Reforma District

Artistic Floors and Exclusive Amenities
Experience the unique charm of Suites Contempo, where each floor is dedicated to a different international artist. Enjoy the convenience of a flat-screen TV, kitchenette, and separate living room in every suite. Unwind in our fully equipped gym, utilize the business center, and benefit from our top-notch concierge services.

Prime Location for Exploring
Immerse yourself in the culture of Mexico City with the National Museum of Anthropology just minutes away. For shopping and entertainment, the Santa Fe Commercial Center is within easy reach.

Book your stay at Suites Contempo now for an unforgettable experience in Mexico City!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is needed) and costs MXN 174 per day.

Location

Guest Reviews

8.4
Based on 937 reviews
Cleanliness: 7.05
Service: 9.99
Location: 9.56
Room Quality: 7.51
Amenities: 8.54
Value for Money: 7.5
Food and Beverage: 8.55
Overall Experience: 8.52
M
Maggie Ileana • couple • ro
8
2026-03-12 • via Nuitee
M
Manjadiving • couple • es
9
OPORTUNIDAD PARA VISITAR CIUDAD DE MEXICO EN UN ENCLAVE PRIVILEGIADO.
Pros:

El desayuno aunque no es Buffet libre esta muy equilibrado. Me gustó que me lo sirvieran en la mesa sin tener que levantarme. la combinación de productos, con zumo y café me parece excelente. Recomendable al 100% y sobre todo la atención de Alejandro

Cons:

El deterioro del mobiliario dela habitación. Se denotaban golpes y desconchados en la cama y en otras partes de mobiliario. Por lo demás la amplitud y el confort en las dos estancias que tiene la habitación, dormitorio y un pequeño Salón con cocina lo suple.

2026-03-04 • via Nuitee
B
Buxton • solo_traveller • ca
9
Pros:

Great hotel, staff very friendly, the restaurant at the property was also very good. Great location walking distance to many attraction, and close to a metro station, very easy to get around

2026-03-04 • via Nuitee
J
Juan pablo • family_with_children • mx
10
Pros:

La ubicación me encantó

Cons:

El tamaño de la habitación, del baño se me hicieron muy pequeños

2026-02-27 • via Nuitee
A
Alvaro Jorge • family_with_children • bo
1
Pros:

El desayuno

Cons:

La falta de limpieza
Los muebles bastate maltratados
La zona no es cómoda. Esta en una avenida de alto trafico.
La entrada al Hotel parece un estacionamiento. Es más funciona como tal.

2026-02-26 • via Nuitee
R
Romain • family_with_children • br
9
2026-02-26 • via Nuitee
D
Devante • solo_traveller • sn
8
Lovely place and location. A great introduction to Mexico.
Pros:

The rooms and the responsiveness of the staff.

Cons:

The gym was a disappointment

2026-02-25 • via Nuitee
J
Jorge • extended_group • mx
10
Pros:

Desayuno muy rico y buena atención de todo el personal. Felicidades!

Cons:

Habia una falla en el control del elevador de mi piso, pero todo lo demas bien.

2026-02-25 • via Nuitee
K
Kathleen • couple • us
9
Lovely and comfortable property in a good area with great staff
Pros:

Very clean and convenient to Bosque Chapultepec .
The breakfast was better than I have had in any other hotel

2026-02-24 • via Nuitee
C
Caterina • couple • us
8
2026-02-24 • via Nuitee
T
TAKESHI • couple • jp
7
2026-02-14 • via Nuitee
H
Héctor • family_with_children • es
8
Pros:

El tratonde los trabajadores en recepción y seguridad

Cons:

Que la habitación era fría y que pedimos explícitamente en la recepción además que colocamos en la puerta que no queríamos que se nos hiciera la limpieza el primer día porque teníamos todo nuestro equipaje abierto mientras lo organizabamos y salimos a desayunar y al volver habían entrado a limpiarla saltándose nuestra petición.

2026-02-13 • via Nuitee
M
minagawa • solo_traveller • jp
4
2026-02-12 • via Nuitee
R
Ruth • couple • us
10
2026-02-09 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-02-09 • via Nuitee
L
LUIS CARLOS • family_with_children • mx
6
2026-02-08 • via Nuitee
A
Alvaro • couple • br
7
Pros:

O quarto tem um bom tamanho

Cons:

A localização e a entrada do hotel

2026-02-08 • via Nuitee
J
Jorge • family_with_children • cl
8
Cons:

Desayuno pobre y los autos no dejaban dormir

2026-01-31 • via Nuitee
S
Seyed Alireza • couple • us
8
2026-01-30 • via Nuitee
R
Raul • extended_group • mx
9
Pros:

Habitaciones, atencion y alimentos

Cons:

Un poco reducidos los espacios de los pasillos para caminar al salir de las habitaciones, pero lo demas excelente

2026-01-26 • via Nuitee