Comfort Hotel Flames Whangarei

Hotels
Comfort
8.3 (737 reviews)
8 Waverley Street , Whangarei , nz

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and tidy
Friendly staff
Good food
Cons:
Noisy upstairs neighbors
Hard mattress
Parking issues

Categories

Cleanliness
8.48
Heavily mentioned as clean and tidy in reviews.
Service
8.65
Staff noted as very friendly and accommodating.
Location
8.19
Good location but some found it farther from restaurants.
Room Quality
8.14
Rooms were described as clean and comfortable.
Amenities
7.97
Amenities described as good but some missing in-room facilities.
Value for Money
8.23
Good value but some felt it was outdated.
Food and Beverage
8.48
Food quality positively highlighted with good breakfast.
Overall Experience
8.25
General sentiment was positive with a few minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:43

Property Description

Luxurious Accommodation with Stunning Views

Swimming Pool and Tropical Gardens
Indulge in relaxation at Comfort Hotel Flames Whangarei with our inviting swimming pool and lush tropical gardens, perfect for unwinding after a day of exploring.

Convenient Shuttle Service and Free WiFi
Enjoy seamless travel with our complimentary shuttle service to and from Whangarei Airport. Stay connected with free WiFi throughout the property, ensuring you never miss a beat during your stay.

Delicious Dining Experience
Savor delectable European dishes at our on-site restaurant, offering an a la carte menu for breakfast and dinner daily. Treat yourself to a culinary experience while enjoying the picturesque harbour views from most of our rooms.

Book your stay now at Comfort Hotel Flames Whangarei for a memorable and relaxing getaway.

Important information:

If you expect to arrive outside reception opening hours, please inform Flames International Hotel in advance, using the contact details found on the booking confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WRE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 10 per person per night when using an available cot.
    Children from 3 years old to 17 years old stay for NZD 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 737 reviews
Cleanliness: 8.48
Service: 8.65
Location: 8.19
Room Quality: 8.14
Amenities: 7.97
Value for Money: 8.23
Food and Beverage: 8.48
Overall Experience: 8.25
T
Tocher couple nz
10
2026-03-14 via Nuitee
H
Henna solo_traveller se
9
2026-03-13 via Nuitee
B
Belinda couple nz
7
Good value, relaxed place to stay in Whangarei Heads area.
Pros:

Spacious room. Good service. Nice block of shops right across the road. Great view out the balcony. Nice to have real windows to open but air con when needed.

Cons:

Stairwells a bit musty. Pool not heated so bracing, even in March. Tavern in building next door - but noise ok with windows closed and it shut down at a reasonable time. Internal signage very dated - could be easily refreshed.

2026-03-13 via Nuitee
J
Juan extended_group au
9
Pros:

I have stayed there numerous times and will go back again. The food is great.

2026-03-13 via Nuitee
A
Angela solo_traveller nz
10
The staff were friendly, the restaurant was amazing and the food was great. I would definitely come back to eat and stay
Pros:

Although the property is a bit dated it is very quaint and comfortable (so don’t let the looks deceive you).

Cons:

The floors upstairs were a little noisey (I was here for work and doing odd shifts so needed to get sleep when I could) but the beds and pillows were so comfortable that the noise disappeared once I tucked myself in.

2026-03-12 via Nuitee
R
Ramari family_with_children nz
10
Staff and facilities were amazing!
Pros:

Staff were amazing!

Cons:

Nothing!

2026-03-10 via Nuitee
E
Emma couple nz
9
2026-03-09 via Nuitee
M
Makuini couple nz
10
Great comfortable roomy private quiet
Pros:

Location - close to home private quiet

Cons:

N/A

2026-03-08 via Nuitee
S
Sally couple nz
9
Pros:

Good size room and deck. Fantastic views.

2026-03-07 via Nuitee
B
brenda couple nz
8
Pros:

Good location , very clean room , nice welcome and great dinner with very friendly helpful staff

2026-03-07 via Nuitee
J
John couple nz
9
Great short stay obliging hosts pretty waterfall too
Pros:

Helpful with swimming pool access, Willingly loaned a microwave to re heat food as restaurant shut

Cons:

Nil

2026-03-06 via Nuitee
J
Jill couple nz
8
2026-03-05 via Nuitee
S
Sadheesh solo_traveller au
10
2026-03-05 via Nuitee
P
Peter solo_traveller nz
8
Pros:

Friendly staff
Easy check in

Cons:

Need handle in the inbath showers.

2026-03-04 via Nuitee
E
Eva H. couple de
10
Pros:

Sehr nettes Personal, Zimmer super, mit Balkon

2026-03-02 via Nuitee
M
Melissa extended_group nz
9
2026-03-02 via Nuitee
B
Bob couple au
8
Would stay there again.
Pros:

Good location, quiet, easy access to CBD

2026-03-02 via Nuitee
M
Maria solo_traveller nz
10
2026-03-01 via Nuitee
L
Lisa couple nz
10
Pros:

Love the pool. Friendly staff.Very comfortable bed.Food avaliable and very close to shops.

Cons:

Nothing

2026-03-01 via Nuitee
W
Wilson couple nz
10
Beautiful, friendly staff and comfortable beds.
Pros:

We had a late check in due to travel and the staff stayed late and looked after us when we checked in

Cons:

Carrying heavy bags on the stairs

2026-02-28 via Nuitee