Mount Royal Hotel

Hotels
•
Pearl Hotel Management Group
5.2 (21 reviews)
Al Naser Square Deira, Dubai, 83163 , Dubai , AE
971-04-2292804

listing image 1
Show all photos

Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Elevator
ATM/banking
Breakfast available (surcharge)
See all facilities

Review Highlights

Cons:
The worst experience ever

Categories

Cleanliness
1
Guests mentioned cleanliness as a major issue throughout their reviews.
Service
1
Service was consistently described as the worst aspect with multiple complaints about staff attitude and responsiveness.
Location
1
Guests were dissatisfied with the hotel's location and proximity to landmarks.
Room Quality
1
Rooms were reported to be in poor condition with maintenance issues affecting the overall comfort.
Amenities
1
Guests found the amenities offered to be inadequate and not up to expected standards.
Value for Money
1
Many guests felt that the price charged did not match the quality of services provided, leading to a consensus on poor value for money.
Food and Beverage
1
Negative comments on breakfast quality and restaurant services were prevalent, indicating a subpar dining experience.
Overall Experience
1
The overall sentiment from guests highlighted an extremely unsatisfactory experience with recommendations against staying at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-20 11:13

Property Description

Convenient Amenities and Features
Make the most of your stay with complimentary wireless internet, concierge services, and free babysitting. Indulge in the banquet hall, restaurant, and 24-hour room service.

Additional Amenities and Services
Enjoy express check-in/out, complimentary newspapers, and a roundtrip airport shuttle. Stay connected with flat-screen TVs, safes, and desks in the 90 air-conditioned rooms.

Nearby Attractions and Distances
Explore nearby attractions like Naif Souq, Gold Souk, and Deira Spice Souq. With Dubai Intl. Airport just 4.1 miles away, experience the true essence of Dubai.

Immerse yourself in the heart of Dubai at Mount Royal Hotel and seize the opportunity to explore the vibrant city.

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

5.2
Based on 21 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Shaady Adly Ayaad
2
Pros:

the worst experience ever

2025-05-04 • via Nuitee
S
Sow
10
Pros:

Good

2024-04-23 • via Nuitee
A
Asqual • family
2
Pros:

It’s literally zer!

2024-02-04 • via Nuitee
S
Syed Ali Z • partner
2
Pros:

DONT BOOK THIS PLACE.ITS A SCAMM!!!!.This place was very filthy.I booked the room.I went to the room and come right out and asked for my money back.They have no refund policy.Once you paid you are stuck.I ask Expedia and they didn’t even return my money.I HAVE TO FIND ANOTHER HOTEL AND LET GI MY MONEY I PAID FOR THIS PLACE.

2024-01-01 • via Nuitee
M
Mohammed
6
Pros:

Old and unclean

2023-12-02 • via Nuitee
J
Jose
2
Pros:

Unpleasant. I didn't even tried to check in after what I saw

2023-11-30 • via Nuitee
S
Salam
4
Pros:

The staff was friendly & helpful but the room was dirty specially carpet which had a bad simile & something small things etching your body so it’s not easy to sleep.

2022-05-12 • via Nuitee
V
Verified traveler
2
worst experience I had in Hotel in my life
Pros:

I would not stay there for free. catastrophic! The photos they have provided are not as what you see in the room. if it was from the cleanliness or the tidiness or the cleanliness.
the staff was not of help at all!

2020-01-16 • via Nuitee
R
Raza
4
Cant sleep
Pros:

Its not what it appeares on pics total deception. Waste of money. N its in busy hardware stores area.

2020-01-01 • via Nuitee
V
Verified traveler
8
perfect for solo traveller
Pros:

It was ok

2019-12-10 • via Nuitee
R
RINO
6
Old hotel but good location
Pros:

Old facilities but good location

2019-02-18 • via Nuitee
V
Verified traveler
6
Good Location
Pros:

The location of the hotel is very central. Stones throw to Naif Souk and Souk Al Wasl. Very basic hotel. Expect no fancies. Hotels.com says hotel has no front desk but there is most if the day upto midnight. If you arrive after midnight arrange check in beforehand.

2019-01-13 • via Nuitee
S
Syed
6
Pros:

Really friendly staff. Dont stay there if you are with your family. I felt it was more for back packers. Great location. Hotel not very clean.

2018-09-10 • via Nuitee
V
Verified traveler
8
Pros:

Good location near metro banias. Good buffet very closed to my shopping area

2017-10-22 • via Nuitee
O
Obaid
8
Good
Pros:

It's was good only because it is in middle of shopping Area

2017-08-18 • via Nuitee
M
muataz
4
Pros:

Worst Hotel in my entire life. Found pests in bath room, Dirty beds, old hotel, bad smells.

After fully paid by Expedia including all taxes, they ask me to pay more taxis upon checkout!!

2017-02-05 • via Nuitee
S
Scott
2
Too many bugs for me
Pros:

I was not pleased with this hotel room. For more than $200 US per night, i expected much more. The room did not appear clean and they have a serious bug problem. There were bugs in the shower, sink and bed. It was very difficult to sleep knowing that bugs were likely crawling all over me. I will not stay here again and advise you to book early at a more reputable hotel.you will get a better price and be more comfortable.

2017-01-31 • via Nuitee
W
WAQAS
8
Best Hotel we will recommended every one
Pros:

it was awesome we feel very good during our stay

2016-02-17 • via Nuitee
V
Verified traveler
4
In general fairly okay
Pros:

I booked this hotel for my father who stayed one night on 7th October 2015, it was his worse night, he never slept all night, as the room had a strong smell of smoke, as all rooms are smoking rooms and he found it very difficult to sleep. The hotel In general is okay but only if you can be around and sleep in a smoking atmosphere. As they dont accommodate for non smokers.

2015-10-09 • via Nuitee
A
aslam
6
Good place to stay
Pros:

It's was good not a bad place would go there again

2015-07-14 • via Nuitee