Hyatt Regency Baku

Hotels
Hyatt Hotels
8.6 (54 reviews)
1033 Izmir Street, Baku, AZ1065 , Baku , AZ

Facilities

Meeting rooms
Full-service spa
Express check-out
Arcade/game room
Comprehensive recycling policy
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Clean hotel
Courteous staff
Large rooms
Good breakfasts
Cons:
Staff not well trained
Slow response for dining service

Categories

Cleanliness
8.98
Clean hotel, large rooms.
Service
7.95
Staff gave the impression they were not well trained in providing a welcoming service for breakfast and dining.
Location
8.99
Top location, close to key attractions.
Room Quality
8.44
Large bathroom with shower separate from the bath.
Amenities
8.97
Large pools and good breakfasts.
Value for Money
8.43
Standard quality for this hotel tier.
Food and Beverage
8.48
Good breakfasts.
Overall Experience
8.55
Great stay with awesome amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 16:26

Property Description

Spa Indulgence
Pamper yourself with massages, body treatments, and facials at the hotel's luxurious spa.

Recreational Oasis
Relax and unwind by the outdoor pool, indoor pool, and sauna, perfect for leisure time and unwinding.

Culinary Delights
Experience Mediterranean cuisine at the Mezzo restaurant while enjoying garden views or opt for 24-hour room service for a cozy night in.

Immerse yourself in luxury at Hyatt Regency Baku, ideally located in the heart of Baku. Book now to enjoy a truly upscale experience!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Property Policies

  • Pets

    Pets not allowed

  • Transportation

    Car recommended

  • Guest type

    Essential workers only - NO

  • General

    Private host property

Location

Guest Reviews

8.6
Based on 54 reviews
Cleanliness: 8.98
Service: 7.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.55
N
Noman family
10
Pros:

Excellent in all ways. The staff , services , location and facilities are all top of the line. Exceptional infact

2025-08-22 via Nuitee
N
Noman
10
Pros:

This is a lovely place …awesome in all ways fathomable…excellent

2025-08-22 via Nuitee
T
Tahir partner
8
Pros:

Staff gave the impression they were not well trained in providing a welcoming service for breakfast and dining. Basic things were not provided and it took a long time for staff to respond and rectify.

2025-08-14 via Nuitee
R
RONEN
10
Great stay
Pros:

Clean hotel, large rooms. Large bathroom with shower separate from the bath. Courteous staff, large pools and good breakfasts.

2025-07-24 via Nuitee
K
Ken Chung
10
Pros:

Loved the gym facilities and very friendly and helpful staff

2025-02-15 via Nuitee
C
Craig
10
Pros:

Great hotel. I received a free upgrade on check-in to a junior suite which was an amazing surprise. The fitness facility here is the best gym I've ever gone to, regardless of being a hotel gym or private - totally amazing!
Thanks for a great stay!

2024-09-07 via Nuitee
C
Chirag
8
Good Hotel but service poor
Pros:

Good hotel but service needs to improve drastically. They only provide limited bottles of water in the room. When I called for water they said if you want after 8 pm you have to pay. I agreed ordered at 10:40pm after 6 calls water came at 11:30pm. We were sleeping in the room at 9:30am and the house keeping knocked and open the door and entered. We were literally shocked. Also hotel and its staff is not equipped to handle this sudden rush in tourism.

2024-06-26 via Nuitee
S
Sevinj family
6
Pros:

The breakfast and dining was absolutely terrible. The quality of the food at the hotel was extremely low. The type of food was even worse. Motel food would have been better than this.

2024-06-05 via Nuitee
B
BADER family
4
Pros:

I gave 2 stars for good smoking balcony in reception Otherwise, it's frustrating. Far from Nizami street, main door's lock was broken We felt like our room was opened to the public , toilet door hinges were fallen, and shower water was too cold. Finally, the furniture wasvery worn out and depressing, as if we are living in the nineties. 😪😪😪

2024-04-27 via Nuitee
R
Rameez friends
10
Pros:

Amazing place to stay

2024-01-17 via Nuitee
M
Mark
10
Hyatt Happy
Pros:

The room was clean and the hotel quiet in off season (December). Breakfast buffet had variety of local choices, and options for omelettes. Local bank next door for currency exchange. Excellent fitness center in adjacent building and great massage. Variety of restaurants within walking distance.

2023-12-29 via Nuitee
S
sami
10
Pros:

I have been using the hayatt hotel in baku since early 2000,s. The quality has got better and the service is fabulous. Prices are more reasonable than they were as well

2023-11-27 via Nuitee
S
sami
10
Pros:

Property is very clean , bed is super comfortable, facility is first class

2023-11-26 via Nuitee
G
Giorgi
6
Pros:

;.

2023-11-16 via Nuitee
E
emily
6
Pros:

It was a nice hotel, but the pool was not open and there were some building works going on around the hotel

2023-10-19 via Nuitee
M
Mohammed
8
Pros:

Excellent location, friendly staff, very nice room size and furniture and delicious breakfast.

2023-07-13 via Nuitee
M
Md Abdul
8
Pros:

The rude manner of their reception staff Mr Emin upset me at check in and put an ice bag on my shoulder diminishing my expectation of a comfortable stay. So unwelcome an attitude was surely unexpected from front office staff of a hotel like Hyatt Regency .

2022-10-05 via Nuitee
E
Ernie
10
A fragrant hotel with the friendliest staff
Pros:

The hotel smells so good from the lobby up to the room. It feels cozy and inviting. The reception, although always busy, has been helpful and friendly throughout our stay. Ilkin was particularly very accommodating. The breakfast menu hasn’t changed the whole week, but the food has been delicious. Their managers on duty (Kamran and Orxan) made sure to check on us and the other guests if everything is alright. The room has always been tidied up everyday. The housekeeping staff are nice and friendly.

2022-06-06 via Nuitee
Y
YIGIT partner
10
Pros:

very good

2022-03-16 via Nuitee
M
Md Abdul
10
I wish I could stay there for a longer time
Pros:

It was a nice stay. Hospitality and courtesy of staff members impressed me.

2021-10-23 via Nuitee