Riverside Motor Lodge - Pigeon Forge

Hotels
8.5 (297 reviews)
3575 Parkway , Pigeon Forge , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Cleanliness issues
Service disputes
Some amenities not functioning

Categories

Cleanliness
7.21
Multiple mentions of unclean conditions, including dirty floors and roaches.
Service
9.18
Staff were friendly and willing to help, although there were some service issues.
Location
9.22
Perfect location close to attractions and well-emeritus proximity.
Room Quality
8.17
Rooms were generally comfortable but issues with some facilities like the stove.
Amenities
8.7
Great amenities, including pots and pans and jacuzzis, although some appliances were not functional.
Value for Money
8.66
Good value for the price considering location and facilities.
Food and Beverage
8.21
Discount on breakfast provided, no negative remarks noted.
Overall Experience
8.68
Despite some negative aspects, overall experience was positive with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:10

Property Description

Indulge in Comfort and Convenience

Relax by the Pool: Enjoy a refreshing dip in the indoor swimming pool, perfect for unwinding after a day of exploring Pigeon Forge.

Home-like Amenities: Each room at Riverside Motor Lodge features a convenient kitchenette equipped with a microwave, refrigerator, and stovetop for your culinary needs.

Explore Nearby Attractions: With the Great Smoky Mountains National Park just a short drive away and popular entertainment venues like Comedy Barn and Country Tonite Theatre in close proximity, there's always something exciting to do.

Experience comfort and convenience at Riverside Motor Lodge - book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 297 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
K
Kimberly • couple • us
6
2026-01-19 • via Nuitee
S
Stacie • couple • us
1
Not very happy
Cons:

The outlet didn’t work. I couldn’t blow dry my hair taking use the coffee pot or the microwave. The refrigerator never got cold. The bed was hard and lumpy

2026-01-19 • via Nuitee
P
Pam • couple • us
7
2026-01-15 • via Nuitee
J
Jason • extended_group • us
5
2026-01-01 • via Nuitee
M
michael • couple • us
1
Cons:

receptionist wouldnt honor price. told me i owed 10 extra then wasnt sure if i paid. showed her my email. i refuse to pay ten. she told me leave ill be glad to refund your money. im still in dispute with booking. ill never use bookimg again

2025-12-30 • via Nuitee
D
Denise • family_with_children • us
10
I would definitely use this Hotel again, it was a great place to stay and very quiet and peaceful.
Pros:

This is an older property but it was clean and close to shopping, food and other activities. Even though it was an older property it is perfect for the price and location. The staff were friendly and always willing to help.

Cons:

I have nothing negative to say about this property.

2025-11-30 • via Nuitee
A
Alisha • couple • us
9
Great staff
Pros:

The staff was excellent. Room was clean and the jacuzzi was great.

Cons:

Nothing

2025-11-27 • via Nuitee
D
Deborah • couple • us
8
Soft bed
Pros:

The room was so great .the bed was so soft like sleep on air.

Cons:

Only 1 eye of the stove word and the fireplace didn't work.

2025-11-14 • via Nuitee
D
Durham • extended_group • us
10
Pros:

Always stay there when we go to Pigeon Forge.

Cons:

Nothing

2025-11-14 • via Nuitee
E
Elliot • couple • us
10
2025-11-09 • via Nuitee
R
Robert • couple • us
1
Cons:

So dirty. Rang bell for service Lady comes down the steps saying we don’t have any rooms. We then said we have a reservation then she said oh. Roaches crawling on the floor, the floor was so dirty, hair in the tub and on the sheets and it smelled so bad.

2025-10-28 • via Nuitee
Y
Yvette • couple • us
8
Pros:

It was great having pots, pans, plates etc. in the room. The 2 eye stovetop was nice. It takes a little while to heat up the pan. The jacuzzi in the room was fabulous. Our view of the river and sunrise and sunset was spectacular. The hotel was not far from alot of attractions.

2025-10-26 • via Nuitee
R
Ronald C. • couple • us
10
Great motel in great location.
Pros:

Great family owned motel in perfect location. The room was very clean and staff was great. Room was comfortable and jaquizi tub was wonderful. The outside structure is a little dated, but don't let that discourage you from choosing this motel. Will be staying here every time we visit Pigeon Forge. We stayed 8 nights this trip.

Cons:

All was great

2025-10-24 • via Nuitee
M
Mikeal • couple • us
10
Peaceful
Pros:

Quiet and spa tub in room.

2025-10-18 • via Nuitee
S
Sandra • couple • us
10
2025-10-18 • via Nuitee
K
Krista • couple • us
7
will stay here again when were back in pigeon forge.
Pros:

the guy that checked us in the day we got there was excelent with great customer service.

Cons:

I like taking pictures of the sunset and sunrise and mountains from my room and the church blocked alot of my views.but that wouldn't stop me from returning.also there was a truly beer can under edge of bed left from people that had stayed before us.but other then that it seemed fairly clean.pretty good place to stay and good location.

2025-10-14 • via Nuitee
M
Mary • couple • us
10
Pros:

Ive stayed there before. It's a regular place i go to stay. My husband and I use to go there when he was alive. It's convenient to every thing and always clean and the staff friendly.

Cons:

I didn't have a sofa in my room like it said in description of the room. Not dud it have a clock. I booked it on booking because even though I'm constantly staying there they didn't give me as good of a deal as booking which is sad on their parr

2025-10-09 • via Nuitee
J
John • solo_traveller • us
10
Great place to stay for Dollywood trip
Pros:

Close to Dollywood. Good sized room with stove, and kitchenware. Clean and gave a $5 discount on breakfast at pancake house across the street. Staff very friendly.

Cons:

Only ice machine inside office

2025-10-08 • via Nuitee
N
Nicole • family_with_children • us
10
Great place to stay on the strip!
Pros:

Great value for your money. The location is fantastic! The room was clean and comfortable. They even have chairs outside every door so you can sit outside and relax. Employees were super nice!!

2025-10-06 • via Nuitee
J
James • family_with_children • us
10
2025-09-29 • via Nuitee