Apple Tree Inn; SureStay Collection by Best Western

Hotels
•
SureStay Collection by Best Western
8.4 (1078 reviews)
915 Spring Street , Petoskey , us
+1 231-348-2900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Great location
Cons:
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
7.31
Several mentions of cleanliness but there were serious complaints about bed bugs and dirty linens.
Service
9.28
Overall friendly and competent staff, with positive mentions of assistance.
Location
8.82
Multiple reviews highlighted the perfect location for convenience.
Room Quality
7.77
Room quality was inconsistent; some rooms were clean, but there were complaints about fixtures and problems.
Amenities
8.3
Good amenities like hot tub and coffee in lobby were mentioned as positives.
Value for Money
8.76
Fairly consistent mentions of good value for the price paid.
Food and Beverage
8.31
Breakfast was positively noted, but some reviews reflected inconsistency.
Overall Experience
8.68
Mixed feelings due to cleanliness issues but overall good experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:28

Property Description

Victorian Charm and Stunning Views
Experience Victorian charm at the Petoskey Apple Tree Inn with balconies offering breathtaking views of Little Traverse Bay.

Luxurious Amenities
Indulge in luxury with flat-screen TVs, spa baths in select suites, and complimentary breakfast featuring pastries and fresh juice.

Relaxation and Recreation
Unwind on the furnished sundeck, take a dip in the indoor pool, or enjoy the hot tub. Stay active in the fitness centre or explore nearby entertainment options.

Book your stay at the Petoskey Apple Tree Inn for a perfect blend of elegance and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PLN

Location

Guest Reviews

8.4
Based on 1078 reviews
Cleanliness: 7.31
Service: 9.28
Location: 8.82
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.68
E
Erin • family_with_children • us
9
2026-08-15 • via Nuitee
A
April • solo_traveller • us
8
A decent place to stay
Pros:

The location was great. The free breakfast was nice. The beds were really comfortable. I loved the balcony.

Cons:

It was an older place. For the price I thought it would've been nicer.

2026-08-14 • via Nuitee
H
Haim • solo_traveller • il
8
2026-08-11 • via Nuitee
M
michael • solo_traveller • us
6
Staff is great. Location is great. Reflective of the price of the room.
Pros:

Location

Cons:

Plumbing issue. Shower head and shower dial Needs updating.
Needs new carpet. It is showing its age.
Towels need replacing.

2026-08-11 • via Nuitee
V
Versaveau • extended_group • fr
6
Pros:

La piscine

Cons:

L’hôtel nécessite un rafraîchissement de peinture et moquette
Le petit déjeuner n’était pas terrible

2026-08-10 • via Nuitee
T
Tella • solo_traveller • us
7
2026-08-08 • via Nuitee
K
Kenny • couple • us
10
2026-08-06 • via Nuitee
H
Herbert • family_with_children • us
8
2026-08-05 • via Nuitee
J
James • couple • us
9
2026-08-04 • via Nuitee
B
Bryan • solo_traveller • us
10
2026-08-04 • via Nuitee
B
Brandon • extended_group • us
9
2026-07-23 • via Nuitee
J
Jayne • extended_group • us
6
Ok. Look for another place next time.
Pros:

Clean enough

Cons:

Balcony was not clean and too small. One chair

2026-07-21 • via Nuitee
K
Kim • solo_traveller • us
3
Pros:

The location was good for us. We were there for baseball and it was only 15-20 minutes for every field we played at.

Cons:

They gave us a corner room with the tiniest balcony, you couldn't sit out there. Also, the weather was very nice but we couldn't leave the door open because the screen had too many holes in it. I asked if we could move rooms and the staff was not very polite. They only had one working ice machine for the whole hotel. The water pressure is horrible. It was not worth what they charge.

2026-07-20 • via Nuitee
G
Giselys • couple • us
8
2026-07-20 • via Nuitee
J
James • solo_traveller • us
9
A comfort of home while traveling for a serious reason
Pros:

Large and contemporary

Cons:

Nothing

2026-07-19 • via Nuitee
G
Gary • couple • us
6
Overall we stayed because the room was clean even though there were condition issues...staff were ve
Pros:

Breakfast was good...a nice selection to choose from and they kept it stocked so stuff didn't run out...
Bed was comfortable and room was clean...
We liked the view too!

Cons:

TV wasn't a smart one and was difficult to use and the channel selection wasn't so hot....
Room had some condition issues...badly needs an update .
Bathroom needs work as the shower nozzle to adjust the temperature of the water was very difficult to use ..when water did come out of the shower head there wasn't much pressure to shower well....
Didn't like the fact there wasn't grab bars in the shower when you needed to get out...was worried I would fall!!!
Cracked floor tiles too....some black mold around the tub....
Air conditioner was newer but we couldn't figure out how to keep it running...would always shut it self off and we would have to change the temp to get it to run again....

2026-07-18 • via Nuitee
M
Mary • couple • us
10
2026-07-17 • via Nuitee
T
Theodore • solo_traveller • us
8
Pros:

The property was clean, staff was reasonably friendly.

Cons:

We had four room on two floors, not a single room looked anything like the photos they have posted.

2026-07-16 • via Nuitee
M
MaryAnn • couple • us
10
2026-07-14 • via Nuitee
G
Greg • solo_traveller • us
4
Blah
Pros:

It was good

Cons:

Freezing cold shower or scalding hot no in between. All windows are dirty can’t see out them Pot smoking

2026-07-11 • via Nuitee