Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Food
Cons:
Room Quality
Amenities

Categories

Cleanliness
6.79
Generally clean, but issues with odor in some rooms.
Service
7.76
Staff were friendly and helpful, though there were occasional lapses in service.
Location
8.3
Great location, central and easy access to amenities.
Room Quality
6.75
Rooms were comfortable but showed signs of wear and were small.
Amenities
7.28
Basic amenities provided; could be improved.
Value for Money
7.24
Good value considering the location and breakfast options.
Food and Beverage
7.79
Breakfast had good variety and quality.
Overall Experience
7.26
Overall a decent stay with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:54

Property Description

Luxurious Stay in the Heart of Lisbon

Convenient Amenities: The Excelsior offers rooms with modern amenities like satellite TV, minibar, and safety deposit box. Enjoy a relaxing bath in the private bathroom equipped with a tub and hairdryer.

Delicious Dining Options: Start your day with a delightful buffet breakfast in the hotel's dining room. Unwind with a drink at the cosy bar or catch up on news in the lobby while sipping your favorite beverage.

Exceptional Services: Let our staff take care of your needs by arranging rental cars or city tours. Benefit from laundry services and business facilities for a hassle-free stay. Explore Lisbon easily with Marques de Pombal Subway Station just a short walk away.

Book your stay at Hotel Excelsior now for an unforgettable experience in Lisbon!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 4381 reviews
Cleanliness: 6.79
Service: 7.76
Location: 8.3
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 7.26
L
Luís • couple • pt
5
Pros:

Dos empregados.

Cons:

O ar condicionado não refrescava.

2026-07-04 • via Nuitee
A
Anu • solo_traveller • pt
9
Pros:

The breakfast was excellent and so was the staff at the reception.

Cons:

There was a strong smell of detergent in the room.

2026-07-03 • via Nuitee
G
Geza • extended_group • hu
8
2026-07-03 • via Nuitee
S
Sarilis • couple • pt
10
Excelente
Pros:

Lo bueno de la ubicación está cerca de mi

Cons:

Estar más días

2026-07-03 • via Nuitee
R
rita de cassia • solo_traveller • br
9
Pros:

Boa localização , bem limpo

2026-07-02 • via Nuitee
P
PEREZ • extended_group • co
8
2026-07-02 • via Nuitee
P
Payton • extended_group • gb
6
Pros:

Good location
Friendly staff
Good breakfast

Cons:

No kettle in rooms

2026-07-02 • via Nuitee
A
Alan • couple • in
2
2026-07-02 • via Nuitee
M
Maria • couple • fr
9
Hôtel agréable, bien situé, personnel agréable.
Pros:

Tout était bien, mais je fais la remarque que la chambre était vraiment trop petite et la salle de bain minuscule, trop exigu. Nous n’avons jamais vu une salle de bain aussi petite.

Cons:

Chambre et coin toilette beaucoup trop petites.

2026-07-01 • via Nuitee
P
Pablo Abelardo • family_with_children • es
7
2026-07-01 • via Nuitee
F
FU • solo_traveller • pt
10
2026-06-30 • via Nuitee
M
Marcos • solo_traveller • uy
7
Pros:

Todo muy correcto. Personal amable y atento. Desayuno ok

2026-06-30 • via Nuitee
M
Matilde • extended_group • pt
7
Pros:

Pequeno almoço bom, completo. Camas muito confortáveis.

Cons:

As funcionárias falavam demasiado alto no corredor.
Sala de pequeno almoço pequena. Casa de banho completa mas pequenina.

2026-06-29 • via Nuitee
A
Antonio David • extended_group • br
7
2026-06-29 • via Nuitee
R
Ramon • solo_traveller • br
10
Ambiente perfeito para descanso do trabalho e passeio
Pros:

Já fico no hotel a alguns anos, melhor opção custo/beneficio, melhor localização, funcionários excepcionais. Quarto espaçoso e banheiro remodelado. Perfeito

Cons:

Tudo bom

2026-06-29 • via Nuitee
A
Abi khalil • solo_traveller • lb
8
Good stay
Pros:

Location

Cons:

No view from the room. Smell from bathroom

2026-06-29 • via Nuitee
M
Miguel • solo_traveller • pt
4
Casa de banho, muito pequena, uma pessoa com mais corpo, não consegue movimentar.
Pros:

Localização

Cons:

Quarto

2026-06-29 • via Nuitee
D
Dulce • solo_traveller • pt
4
2026-06-29 • via Nuitee
G
Gustavo • solo_traveller • br
9
2026-06-29 • via Nuitee
M
Marina Elisa • solo_traveller • es
7
2026-06-28 • via Nuitee