Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Food
Cons:
Room Quality
Amenities

Categories

Cleanliness
6.79
Generally clean, but issues with odor in some rooms.
Service
7.76
Staff were friendly and helpful, though there were occasional lapses in service.
Location
8.3
Great location, central and easy access to amenities.
Room Quality
6.75
Rooms were comfortable but showed signs of wear and were small.
Amenities
7.28
Basic amenities provided; could be improved.
Value for Money
7.24
Good value considering the location and breakfast options.
Food and Beverage
7.79
Breakfast had good variety and quality.
Overall Experience
7.26
Overall a decent stay with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:54

Property Description

Luxurious Stay in the Heart of Lisbon

Convenient Amenities: The Excelsior offers rooms with modern amenities like satellite TV, minibar, and safety deposit box. Enjoy a relaxing bath in the private bathroom equipped with a tub and hairdryer.

Delicious Dining Options: Start your day with a delightful buffet breakfast in the hotel's dining room. Unwind with a drink at the cosy bar or catch up on news in the lobby while sipping your favorite beverage.

Exceptional Services: Let our staff take care of your needs by arranging rental cars or city tours. Benefit from laundry services and business facilities for a hassle-free stay. Explore Lisbon easily with Marques de Pombal Subway Station just a short walk away.

Book your stay at Hotel Excelsior now for an unforgettable experience in Lisbon!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

7.4
Based on 4550 reviews
Cleanliness: 6.79
Service: 7.76
Location: 8.3
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 7.26
S
Sheerin • solo_traveller • ae
8
it was peaceful and safe
Pros:

Very courteous n helpful staff.

Cons:

Room was quite small

2026-08-22 • via Nuitee
Y
Yolanda • couple • es
5
Aceptable, pero mejorable
Pros:

Desayuno y atención correctos.Acrptabke

Cons:

El baño era minúsculo, imposible lavarse la cara. Incomodísimo y poco práctico

2026-08-22 • via Nuitee
S
Samira • couple • ma
9
Très très bien
Pros:

Oui

Cons:

Rien

2026-08-22 • via Nuitee
C
Cassandra • family_with_children • pt
7
Pros:

A simpatia dos funcionários

2026-08-22 • via Nuitee
S
Silvio • family_with_children • it
8
Pros:

pulizia e posizione centrale

2026-08-22 • via Nuitee
J
Josias • family_with_children • ao
7
Bom
Pros:

Localização

Cons:

Infraestrutura e elevador muito pequeno

2026-08-22 • via Nuitee
R
Rosa • couple • es
10
Pensamos repetir.
Pros:

Nos gustó todo, muy buena ubicación con metro,bus y supermercados cerca. El personal muy amable y atento. La limpieza excelente y un desayuno bufé muy bueno relación calidad precio.

2026-08-22 • via Nuitee
V
Vera • family_with_children • pt
8
2026-08-22 • via Nuitee
P
Pedro • family_with_children • es
5
Pros:

El desayuno

Cons:

Las habitaciones, no funcionaba alguna luz y al ducharse olían los sumideros

2026-08-22 • via Nuitee
M
Maria • solo_traveller • pt
7
Simpatia, mas hosp des sem educação
Pros:

Simpatia dos funcionários e estacionamento

Cons:

Falta d educação e civismo dos outros hóspedes: bater com as portas dos quartos, seja a que horas for; falar alto nos corredores, aos berros ao telemóvel, e um corropio de madrugada

2026-08-22 • via Nuitee
H
hosen • solo_traveller • pt
10
2026-08-21 • via Nuitee
C
CARLOS • solo_traveller • es
8
Pros:

Limpio y amplia la habitación. Bien ubicado

Cons:

Desayuno incluido, pero un poco escaso

2026-08-21 • via Nuitee
S
Shah • family_with_children • gb
10
I’m Happy hope anyone pop in this hotel they will enjoy too.
Pros:

Excellent

Cons:

Of course the property was good and Excellent Location

2026-08-21 • via Nuitee
S
Sanny • solo_traveller • br
5
Pros:

Nada agradou.

Cons:

Equipe de recepcionista muito grosseiros.

2026-08-21 • via Nuitee
S
Sebastian • couple • pt
9
2026-08-21 • via Nuitee
G
Goran • solo_traveller • mk
8
2026-08-21 • via Nuitee
I
Illia • couple • ua
5
2026-08-21 • via Nuitee
P
Pereira • solo_traveller • es
9
Pros:

Limpeza y presonal recepcion

Cons:

Aire condicionado

2026-08-21 • via Nuitee
H
hilal • solo_traveller • ca
7
Pros:

Emplacement parfait.

Cons:

Il y a une très mauvaise odeur dans la grande chambre.

2026-08-20 • via Nuitee
K
Karla • couple • es
6
Bien ubicado si vas en coche
Pros:

Excelente ubicación si vas en coche, muy cerca de la plaza marqués de pompal donde puedes aparcar

Cons:

Toallas manchadas (no las cambiaban a diario), el aire acondicionado no funcionaba, pocos enchufes….

2026-08-20 • via Nuitee