Children allowed

Facilities

Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Ironing service
Non-smoking throughout
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Food
Cons:
Room Quality
Amenities

Categories

Cleanliness
6.79
Generally clean, but issues with odor in some rooms.
Service
7.76
Staff were friendly and helpful, though there were occasional lapses in service.
Location
8.3
Great location, central and easy access to amenities.
Room Quality
6.75
Rooms were comfortable but showed signs of wear and were small.
Amenities
7.28
Basic amenities provided; could be improved.
Value for Money
7.24
Good value considering the location and breakfast options.
Food and Beverage
7.79
Breakfast had good variety and quality.
Overall Experience
7.26
Overall a decent stay with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:54

Property Description

Luxurious Stay in the Heart of Lisbon

Convenient Amenities: The Excelsior offers rooms with modern amenities like satellite TV, minibar, and safety deposit box. Enjoy a relaxing bath in the private bathroom equipped with a tub and hairdryer.

Delicious Dining Options: Start your day with a delightful buffet breakfast in the hotel's dining room. Unwind with a drink at the cosy bar or catch up on news in the lobby while sipping your favorite beverage.

Exceptional Services: Let our staff take care of your needs by arranging rental cars or city tours. Benefit from laundry services and business facilities for a hassle-free stay. Explore Lisbon easily with Marques de Pombal Subway Station just a short walk away.

Book your stay at Hotel Excelsior now for an unforgettable experience in Lisbon!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 4262 reviews
Cleanliness: 6.79
Service: 7.76
Location: 8.3
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 7.26
A
Adriana • solo_traveller • pt
7
2026-06-06 • via Nuitee
A
Ana Catarina • couple • es
9
2026-06-06 • via Nuitee
V
Vanessa • solo_traveller • pt
1
2026-06-06 • via Nuitee
I
Iñaki • solo_traveller • es
9
Pros:

Personal, limpieza, calidad-precio

Cons:

No tengo queja

2026-06-05 • via Nuitee
A
Andrea • extended_group • it
8
2026-06-05 • via Nuitee
D
Daniel • solo_traveller • pl
10
2026-06-05 • via Nuitee
E
Eliane • solo_traveller • fr
7
2026-06-05 • via Nuitee
C
Colin • couple • au
9
2026-06-05 • via Nuitee
M
Mahaut • solo_traveller • be
10
2026-06-04 • via Nuitee
V
Vanda • solo_traveller • pt
6
Não repetir
Cons:

O quarto cheirava muito a esgoto, na casa de banho o cheiro era mm intenso, a vista do quarto dava para as traseiras de prédios muito velhos, muito barulho no corredor durante a noite, e as toalhas de banho estavam sujas

2026-06-04 • via Nuitee
E
Emilly A. • solo_traveller • pt
8
2026-06-03 • via Nuitee
L
Lilit • couple • am
9
2026-06-03 • via Nuitee
I
Ivan • solo_traveller • ru
9
Good value for money
Pros:

Very old fashion hotel, good location, free parking on the street.

Cons:

Lobby and restaurant

2026-06-03 • via Nuitee
I
Idelzito • solo_traveller • pt
9
Pros:

Tudo

Cons:

Nada

2026-06-02 • via Nuitee
E
Eduardo • solo_traveller • pt
8
Pros:

tudo

Cons:

nada a acrescentar

2026-06-02 • via Nuitee
M
Maria José • couple • pt
5
Ok too sleep only, because of location
Pros:

Location

Cons:

Old hotel, with some refurbish which is ok. Nevertheless the bathroom and the lifts are just too small; if you are overweight, it is impossible to fit! found receipt from earlier guests on the floor of the room ( the cleaning not accurate…)
One hears every noise on the corridor, on other rooms and from outside.

2026-06-02 • via Nuitee
S
Sefa • solo_traveller • tr
6
Pros:

Location

Cons:

Room was small bathroom was tiny

2026-06-02 • via Nuitee
S
Simona • family_with_children • it
6
2026-06-02 • via Nuitee
C
Cristina • couple • es
7
Pros:

Ubicacion buena, personal muy amable, desayuno bueno

Cons:

En general un poco viejo todo, el cuarto de baño viejuno, lavabo sin encimera, ascensores muy pequeños, zones comunes muy escasas

2026-06-01 • via Nuitee
N
Norberto • solo_traveller • pt
7
Pros:

Modo geral quase tudo

Cons:

Casa de banho pequena

2026-06-01 • via Nuitee