Children allowed

Facilities

Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Ironing service
Non-smoking throughout
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Food
Cons:
Room Quality
Amenities

Categories

Cleanliness
6.79
Generally clean, but issues with odor in some rooms.
Service
7.76
Staff were friendly and helpful, though there were occasional lapses in service.
Location
8.3
Great location, central and easy access to amenities.
Room Quality
6.75
Rooms were comfortable but showed signs of wear and were small.
Amenities
7.28
Basic amenities provided; could be improved.
Value for Money
7.24
Good value considering the location and breakfast options.
Food and Beverage
7.79
Breakfast had good variety and quality.
Overall Experience
7.26
Overall a decent stay with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:54

Property Description

Luxurious Stay in the Heart of Lisbon

Convenient Amenities: The Excelsior offers rooms with modern amenities like satellite TV, minibar, and safety deposit box. Enjoy a relaxing bath in the private bathroom equipped with a tub and hairdryer.

Delicious Dining Options: Start your day with a delightful buffet breakfast in the hotel's dining room. Unwind with a drink at the cosy bar or catch up on news in the lobby while sipping your favorite beverage.

Exceptional Services: Let our staff take care of your needs by arranging rental cars or city tours. Benefit from laundry services and business facilities for a hassle-free stay. Explore Lisbon easily with Marques de Pombal Subway Station just a short walk away.

Book your stay at Hotel Excelsior now for an unforgettable experience in Lisbon!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 4068 reviews
Cleanliness: 6.79
Service: 7.76
Location: 8.3
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 7.26
J
José • couple • pt
8
Muito boa!
Pros:

Não tomei o pequeno almoço! a localização do Hotel é boa !

Cons:

Nada a apontar!

2026-04-11 • via Nuitee
L
Lusineide • family_with_children • br
10
Pros:

Funcionários maravilhosos, pequeno almoço excelente.
Voltarei com certeza.

Cons:

Não ha do que não gostar.

2026-04-11 • via Nuitee
A
andre • solo_traveller • fr
8
Pros:

A notre arrivée on nous avait placé dans une petite chambre avec une petite salle de bain
Bref cela nous convenait pas
Après réclamation le réceptionniste nous a surclassé dans une grande chambre pour notre plus grand plaisir .
Le personnel était très gentil
Le petit déjeuner était convenable
A proximité d'une bouche de métro et arrêt de bus
Cerise sur le gâteau on était placé a 100m de l'avenue de la liberté ( équivalent des champs élysée)

Cons:

R.A.S

2026-04-11 • via Nuitee
B
Barragán • couple • co
9
Pros:

Ubicacion, camas, limpieza, atención de los funcionarios de recepcion.

Cons:

El baño era nuevo pero bastante estrecho. No es algo muy importante si no tienes algun problema de movilidad o discapacidad.

2026-04-11 • via Nuitee
R
REGINA • couple • es
7
2026-04-11 • via Nuitee
S
Sergio • couple • es
9
2026-04-10 • via Nuitee
M
Marcos Paulo • extended_group • br
10
Pros:

Localizacao mto boa, funcionarios bem receptivos

Cons:

A nossa duchinha era dificil de ser utilizada

2026-04-10 • via Nuitee
M
Mark • family_with_children • pt
8
Bom para ir passear em Lisboa o dia todo e encontrar um quarto com o conforto desejável
Pros:

Preço/qualidade

Cons:

Não houve nada que não gostasse.

2026-04-10 • via Nuitee
A
Amaya • family_with_children • es
6
Muy buena ubicación. Necesita reforma
Pros:

Su ubicación. Cerca de todo

Cons:

Instalaciones antiguas. El baño de la habitación está reformado pero le faltan más reformas. Además, en la tarde estábamos en la habitación y la limpiadora intentó entrar a limpiar...

2026-04-10 • via Nuitee
G
gema maria • couple • es
7
Pros:

Ubicación, Personal, desayuno bien, limpieza

Cons:

Habitación cama grande demasiado pequeña

2026-04-09 • via Nuitee
D
Duarte • couple • pt
5
2026-04-09 • via Nuitee
E
Elvira • solo_traveller • pt
8
2026-04-09 • via Nuitee
M
Miriam • family_with_children • es
8
2026-04-09 • via Nuitee
T
Tomi • family_with_children • fi
8
2026-04-09 • via Nuitee
M
Marta Rejane • solo_traveller • br
9
2026-04-09 • via Nuitee
M
Mitza • extended_group • cv
8
Gostei muito do espaço, confortavel e bem localizado
Pros:

Localização excelente, pequeno almoço excelente, gostei do lugar.

2026-04-08 • via Nuitee
M
Magali • couple • fr
9
Pros:

L'emplacement idéal. Proche du métro.

Cons:

C'était bruyant en raison des travaux dans la rue. Mais indépendant de l'hôtel.

2026-04-08 • via Nuitee
L
Leonardo • couple • pt
9
2026-04-08 • via Nuitee
A
Antonio • family_with_children • es
9
2026-04-08 • via Nuitee
L
Lee • couple • gb
10
2026-04-08 • via Nuitee