Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Exceptional service
Cons:
Some areas need renovation
Room condition could improve

Categories

Cleanliness
8.95
Overall positive sentiments but mentions of some areas needing care.
Service
9.95
Multiple mentions of exceptional and friendly service from staff.
Location
9.45
Positive sentiments about the beautiful surroundings and location.
Room Quality
8.45
Comments about comfort but some references to needing updates.
Amenities
8.95
Mention of good facilities but some areas needing attention.
Value for Money
8.95
Standard quality for this hotel tier.
Food and Beverage
9.45
Positive reviews about the catering and breakfast services.
Overall Experience
9.45
Overall enjoyable stays mentioned throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:14

Property Description

Luxurious Accommodations
Indulge in a blend of modern and traditional influences in our tastefully decorated rooms and suites. Each room offers modern amenities such as flat-screen cable TV, free WiFi, and a private bathroom for your comfort.

Relaxation and Wellness
Unwind and rejuvenate at our Thermal & Spa Centre featuring various treatment rooms, sauna, and indoor/outdoor thermal swimming pools. Experience ultimate relaxation with our floatbed, Shirodhara massage, Vichy Shower, and more.

Exquisite Dining and Activities
Savor delicious Azorean meals at À TERRA restaurant and explore our diverse leisure options including whale watching, scuba diving, and hiking tours. Let our 24-hour front desk assist you in creating unforgettable experiences during your stay at Octant Furnas.

Important information:

Please note that children up to 12 years old can only use in the indoor and outdoor swimming pools from 09:00 to 13:00.

Please note for safety reasons, the Terrace Room is not recommended for children, once swimming pool is not supervised.

Please note that when booking a rate where payment is due before arrival, Furnas Boutique Hotel will provide detailed payment instructions, for example a link to a secured payment platform.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDL

Location

Property Video

Guest Reviews

9.2
Based on 1355 reviews
Cleanliness: 8.95
Service: 9.95
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 9.45
Overall Experience: 9.45
X
Xenia Eszter couple hu
10
Kényelem a maximumon.
Pros:

Minden tetszett! Igazi luxushotel! Azt kaptunk, amit vártunk. Gyönyörű szálloda. Modern, mégis átadja a sziget hangulatát. Közel voltak a fumarolák, sokkal jobb helyen van, mint a Nostra. Örülök, hogy ezt választottuk!!

Cons:

Nem volt ilyen.

2026-08-21 via Nuitee
L
Lee family_with_children us
10
We had an amazing stay, loved the pools and would happily come back.
Pros:

Everyone at the hotel was extremely friendly and welcoming. The pools were excellent, breakfast was great, and the rooms were comfortable and well set up for families. Having connecting/shared rooms was especially helpful for us. Parking was easy, and the location was great for exploring Furnas.

Cons:

Honestly, very little. The only thing to be aware of is the sulfur/hot spring smell that you notice throughout the Furnas area. That’s just part of the natural geothermal environment and not really anything the hotel can control.

2026-08-19 via Nuitee
G
Gary couple us
6
Disappointing
Pros:

The location was fabulous. The spa staff was amazing and a front desk staffer named Julia was so kind and very helpful. The interior pool space was lovely.

Cons:

The Hotel needs some updates and clean up done to the inside and the outside of the facility. Peeling paint, mold etc.

The housekeeping staff removed some of our personal property from the room. After speaking with the front desk, we did get one item back but a couple other things were not replaced and no apologies were offered.

2026-08-17 via Nuitee
T
Tommaso couple it
8
Overall good
Pros:

Good food

2026-08-17 via Nuitee
A
Alexander couple de
9
2026-08-16 via Nuitee
L
Lily couple fr
10
Très bel établissement avec des bains chauds incroyables
Pros:

Les bains chauds
L’emplacement
La qualité de l’accueil

Cons:

Manque de transats autour du bain chaud intérieur

2026-08-13 via Nuitee
A
Adrian couple pl
10
2026-08-10 via Nuitee
M
Michelle couple us
10
Pros:

The service was unmatched! We felt so taken care of by one of the concierge in particular, Mauro. He made us feel extra special by arranging for a surprise birthday cake & champagne for my partner upon check-in, as well as always suggesting local points of interest. We absolutely can't wait to come back!

2026-08-09 via Nuitee
R
Racheli extended_group il
10
2026-08-09 via Nuitee
F
Flore solo_traveller fr
8
2026-08-07 via Nuitee
D
Dominik couple pl
8
Klimatyczne miejsce ale z małymi minusami
Pros:

Fantastyczny czarny basen, piękne otoczenie, klimatyczna restauracja, miły personel na śniadaniach.

Cons:

Nasz prysznic przeciekał, niestety personel mówił, że nie ma problemu więc codziennie Nasza łazienka była mokra + w pokoju unosił się zapach stęchlizny ze spleśniałej ściany za sejfem i pleśniejący sufit w łazience. Nie duży parking jak na taki obiekt więc była codzienna walka z innymi klientami o miejsce parkingowe.

2026-08-05 via Nuitee
B
Ben solo_traveller il
10
Best hotel for relaxing and wellness
Pros:

The spa area

2026-08-04 via Nuitee
M
Mario couple ca
10
Fabulous stay in a thoughtfully-curated space
Pros:

What a fabulous stay- Furnas is a charming town close to many natural attractions. The hotel is steps away from a beautiful path along the river, and close to restaurants and areas of interest. The spa was fabulous, it reminded us of the zen architecture of hot spring resorts in Japan. The room's cleaning crew were amazing, we appreciated their attention to detail and the wind-down service where they would clean and refresh the room in the evening. The restaurant had great food at a good value. Finally, they were many details that made us feel so welcome: the complimentary bottle of sparkling wine upon our arrival, hats, umbrella and a tote bag at our disposal, etc.

Cons:

Nothing. The only suggestion we can think of is to offer a beach kit as hotels near beaches in Portugal often do (aka a beach umbrella)

2026-07-25 via Nuitee
E
EDOUARD family_with_children fr
4
Overall, the poor room view, inadequate bathroom maintenance, and refusal of the returning-guest discount made this feel
Pros:

The location, the pool

Cons:

The hotel was acceptable overall, but in my opinion it did not meet the standard expected from a five-star property. Compared with my previous stay, the experience was noticeably less enjoyable.

Our room faced a plain white wall, which was disappointing, and the bathroom was not properly maintained, with blackened grout and sealant. These details are particularly unacceptable in a hotel of this category.

As a returning guest, I was also disappointed that the hotel refused to apply the advertised 15% welcome-back discount because I had booked through an agency. Although I understand that booking conditions may vary, this policy did not make me feel valued as a loyal guest.

Overall, the hotel may deserve four stars, but based on this experience, it does not justify a five-star rating or price.

2026-07-24 via Nuitee
A
Alice extended_group ch
5
Familienurlaub
Pros:

Super Lage, gutes Personal. Sehr warmer Innen- und Aussenpool. Super Massage. Gutes Frühstück. Sehr schöner Garten.

Cons:

Sehr feucht. Im Zimmer hatten wir immer um die 85% Luftfeuchtigkeit und es roch sehr feucht/schimmlig. Wir hatten es gemeldet. Geändert hatte sich aber nix. Am Morgen konnten wir nicht einmal das Telefon laden wegen der Feuchtigkeit. Kakerlaken im Zimmer. Alles eher alt. Viele Wasserschäden im Pool Bereich.

Wenn man im Restaurant etwas bestellt, dauert es bis zu 45 Minuten, bis das Essen serviert wird.

2026-07-24 via Nuitee
A
AURELIA couple fr
7
De très belles piscines d’eau thermale qui ne suffisent pas à rattraper un rapport expérience client / prix défavora
Pros:

L’accès privilégié à la piscine thermale et les équipements annexes (spa) est le vrai plus de cet hôtel, 24/24.

Cons:

Le service n’est absolument pas à la hauteur d’un 5 étoiles et du prix de la chambre, par exemple au restaurant au petit déjeuner comme au dîner soit 6 expériences négatives dans notre cas. D’autres hôtels 4 étoiles sur l’île offrent un service plus chaleureux et attentionné.
Par ailleurs, les chambres sont plus petites que dans les visuels avec notamment des placards inexistants pour ranger ses vêtements sur plusieurs jours.

2026-07-24 via Nuitee
M
Marcin couple pl
10
Absolutely exceptional!
Pros:

Absolutely exceptional. We travel a lot, and it’s rare for a hotel — especially its staff — to leave such a strong impression on us. Every single person was wonderfully kind, helpful, and professional in their role. There was no forced politeness or pasted-on smile. Once again, thank you, because you made our holiday truly fantastic. And we also congratulate the person who hired those people, because he/she clearly has a knack for finding such exceptional people who are excellent at their work.
The hotel itself was excellent. It was very well equipped, beautifully and tastefully decorated, and the food and the A Taska restaurant were outstanding. The hotel has its own e-bikes, offers guided tours, and it’s extremely convenient that the thermal pools on-site are open 24/7. We would love to stay in such wonderful places more often.

2026-07-18 via Nuitee
A
Ashley couple us
9
2026-07-13 via Nuitee
G
Gerard couple us
8
Pros:

Location Staff were great Amenities were good Room was not great from Space to bad lighting to damp smell in room

2026-07-13 via Nuitee
S
SAPIR couple il
10
היה מושלם, מעבר לכל המצופה
Pros:

שירות ברמה הכי גבוהה שחוויתי

Cons:

אין כזה.

2026-07-07 via Nuitee