Novotel New Delhi Aerocity Hotel

Hotels
Accor
8.2 (171 reviews)
Asset 2, Aerocity Hospitality District, IGI Airport New Delhi, New Delhi, Delhi N.C.R, 110037 , New Delhi , IN

Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
No single-use plastic water bottles
See all facilities

Review Highlights

Pros:
Friendly staff
Good food options
Cons:
Cleanliness issues
Noise from renovations

Categories

Cleanliness
6.99
Some reviews indicated issues with room cleanliness and odors.
Service
8.76
Staff were described as friendly and helpful across multiple reviews.
Location
8.5
Close proximity to the airport was frequently mentioned positively.
Room Quality
7.95
Rooms were described as comfortable with some notes on size.
Amenities
8.98
Amenities including the swimming pool and restaurant options received favorable mentions.
Value for Money
7.94
Generally regarded as good value, particularly with the amenities offered.
Food and Beverage
8.49
The breakfast and dining options were well-received.
Overall Experience
7.96
Overall positive with some complaints, leading to a balanced experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:31

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at the full-service spa.

Recreational Amenities
Enjoy the health club, outdoor pool, and steam room for relaxation and rejuvenation.

Fine Dining and Entertainment
Dine at Food Exchange or relax with a drink at the bar/lounge. Room service and a poolside bar are also available to meet your needs.

Experience luxury and convenience at Novotel New Delhi Aerocity Hotel. Book your stay now for an unforgettable experience.

Important information:

  • One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 171 reviews
Cleanliness: 6.99
Service: 8.76
Location: 8.5
Room Quality: 7.95
Amenities: 8.98
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 7.96
S
Sudheer family
10
Pros:

Staff was very helpful. Tarzan was great!

2025-10-10 via Nuitee
J
Joshua Michael
10
Pros:

Nice place to stay. The breakfast and dinner buffet was incredible.

2025-10-08 via Nuitee
J
Jessica
8
Pros:

Clean, well-staffed, good restaurants, and I appreciated the reusable glass water bottles. Yet, the rooms can use improvement - the rooms have very low lighting making it difficult to get ready in front of a mirror and there are no electrical outlets in the bathroom or near any mirror, so if you need to use a curling iron or other electrical item to get ready, then you will have a hard time in these rooms.
There was also maintenance happening and my windows were covered in plastic making the room even darker and it was occasionally loud with maintenance noises, customers shouldn't be expected to to pay full price during the maintenance.
But overall, clean and staff were great.

2025-10-07 via Nuitee
K
KT DERI SANAYI TIC A.S.
6
Pros:

Hotel is very good and I can recommend it - but I was charged double, and I must fight 2 days to get my rights!
That’s poor service and cost me a lot of time consuming and writing several emails.

2025-10-06 via Nuitee
T
Tushar friends
4
Pros:

Property was ok , customer service is not that good

2025-10-05 via Nuitee
C
Calvin Seungwon
10
Pros:

Clean rooms
Great foods
Best spa
Professional staffs
Always the best

2025-09-30 via Nuitee
R
richa partner
10
Pros:

breakfast is very Good and lot of option

2025-09-29 via Nuitee
M
martine
4
Pros:

Was no ex to Pullman but would’ve needed to stay with my team in Novotel
In my foin there was no wifi instructions
Woke up in middle of the night Wanted to order sonething light but could only order from dîner menu, not bfast menu

2025-09-26 via Nuitee
A
Ajay
10
Niiiiiceeee.... highly recommended
Pros:

Brilliant. Actually i was upgraded by the hotel to their sister hotel next to it..Pullmans. either way i had a very good experiance and wonderful staff. Bed rooms breakfast was perfect. Close to the airport.

2025-09-24 via Nuitee
N
Nishan Singh family
6
Pros:

Called the room service twice in one hour for some extra plates and cutlery but no one showed up. It was really disappointing.

2025-09-18 via Nuitee
G
Gary
10
Pros:

Easy and convenient

2025-09-17 via Nuitee
K
kautilya
10
Pros:

Nice Clean Hotel

2025-09-17 via Nuitee
M
Moon Gun
10
Pros:

Very good location & friendly staff

2025-09-15 via Nuitee
J
Joo How
10
Novotel New Delhi
Pros:

Rooms are clean and location are close to airport. Food venues are good too with Pullman hotel linked to Novotel.

2025-09-13 via Nuitee
J
Jeffrey
10
Great stay
Pros:

The people were friendly and very helpful. The manager at the restaurant was amazing. Very person-able and took an interest in you.

2025-09-10 via Nuitee
G
Gagan family
10
Pros:

It’s a beautiful hotel with amazing staff. Food is so good with the perfect ambience . Highly recommend for families!

2025-09-09 via Nuitee
T
Trilip family_with_children
10
Pros:

It was a pleasant stay

2025-09-09 via Nuitee
M
Mukund
10
Good place to stay
Pros:

The stay was good. The hotel offers spacious comfortable rooms, is conveniently located and the service is excellent.

2025-09-08 via Nuitee
M
MANOJ
8
a great place to be
Pros:

Good stay. good staff

2025-09-05 via Nuitee
C
Calvin Seungwon
10
Pros:

Always the best

2025-08-31 via Nuitee