Baymont by Wyndham Chester IL

Hotels
•
Baymont Inn & Suites
7.7 (196 reviews)
2150 State Street , Chester , US

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Pets allowed
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (notably Monica)
Clean rooms and comfortable beds
Convenient location with separate truck/motorcoach parking
Easy check-in / good room size
Cons:
Pool repeatedly closed despite heat warnings
Poor breakfast selection (no meat, limited items, occasional shortages)
Occasional room issues: missing toiletries, broken hair dryer, damp/musky room, small/flat pillows
Booking/deposit/refund problems and some street noise

Categories

Cleanliness
9.3
Multiple reviewers noted clean rooms and quiet; isolated reports of a dirty wet bedspread on a patio and occasional odors, but overall cleanliness was described positively.
Service
10
Staff repeatedly described as friendly and helpful (Monica singled out as outstanding and detail oriented); front desk accommodated guests and provided good customer service.
Location
9.4
Location praised (convenient, separate truck/motorcoach parking); some mentions of street noise and longer drive times to a shooting complex, but generally favorable.
Room Quality
7.2
Beds described as comfortable and rooms generally good sized; issues included small bathrooms, flat pillows, occasional damp/musky rooms, missing toiletries, non-working balcony door and lack of USB plugs.
Amenities
5.6
Major negative: pool repeatedly closed (frequent complaints). Other amenity issues: no soap/shampoo in some rooms, broken hair dryer, limited in-room plugs — overall amenities were lacking relative to expectations.
Value for Money
6
Mixed to negative — one reviewer called it overpriced (rates doubled year-over-year) and another reported problems obtaining a refund/deposit via Booking.com; many felt offerings (breakfast/amenities) did not fully justify cost.
Food and Beverage
5.3
Consistent complaints about breakfast: limited selection (eggs, waffles, cereal, oatmeal), lack of meat (bacon/sausage), occasional shortages (not enough eggs), no coffee at times — food offering was a common disappointment.
Overall Experience
8.8
Many guests said the hotel 'served its purpose' with clean, comfortable rooms and friendly staff; however recurring negatives (closed pool, poor breakfast, some room issues and booking/refund complaints) temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Outdoor Pool and Fitness Centre
Enjoy a refreshing swim in our outdoor pool or keep up with your fitness routine in our well-equipped fitness centre.

Cozy Rooms with Modern Amenities
Relax in our comfortable rooms featuring flat-screen TVs, a dining area with a microwave and refrigerator, and private bathrooms with complimentary toiletries.

Convenient Facilities and Services
Benefit from our 24-hour front desk, free WiFi access, and free parking during your stay at Best Western Chester Hotel.

Book your stay now at our convenient and welcoming hotel in Chester!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

7.7
Based on 196 reviews
Cleanliness: 9.3
Service: 10
Location: 9.4
Room Quality: 7.2
Amenities: 5.6
Value for Money: 6
Food and Beverage: 5.3
Overall Experience: 8.8
T
Torsten • family_with_children • de
7
Pros:

Mitarbeiterinnen waren bemüht
Sauber und bequeme Betten

Cons:

zur Straße immer eine gewisse Lautstärke.
Badezimmer Entlüftung nicht funktioniert

2026-10-30 • via Nuitee
D
Dave n Barbie • family_with_children • us
9
Pros:

Nice room, comfy bed, hot shower.

2026-10-27 • via Nuitee
B
Bryan • solo_traveller • us
8
2026-10-12 • via Nuitee
M
Missy • solo_traveller • us
7
Great Weekend Stay
Pros:

Monica at the front desk was AMAZING and VERY detail oriented. She was accommodating and made sure we had everything we needed. We were there for a wedding and she tended to the bride with one goal...stress free stay,which Monica most definitely accomplished. Even when the hotel was bustling with out of town guests,she made sure to check that everything was OK. I give Monica 10 stars for her dedication.

Cons:

I wish they had more breakfast selection than eggs and waffles. Some sausage or bacon or possibly oatmeal.

2026-09-07 • via Nuitee
B
Beth • solo_traveller • us
8
Overall served the purposeless before breakfast so cannot comment on that
Pros:

Clean and easily accessible

Cons:

No USB plugs in the rooms

2026-08-27 • via Nuitee
B
Beth • couple • us
6
The hotel was nice was looking forwards to the pool but it was closed
Pros:

Location

Cons:

Pool was not open

2026-08-13 • via Nuitee
D
Daniel • solo_traveller • us
8
Pros:

Clean room. Big TV. Quiet. Easy check in. Nice staff.

Cons:

Poor selection for breakfast. No soap or shampoo in the shower. Why is the pool closed?

2026-08-10 • via Nuitee
S
Stacey • solo_traveller • ca
5
Pros:

Bed was comfortable.

Cons:

Ur says nowhere that the pool is out of service. That was the main reason I booked it. Pillows are so small and flat we had to go purchase a couple pillows. There was a dirty wet bedspread on our patio the entire week. And 30 min drive to the shooting complex. But that's my fault for not checking.

2026-08-10 • via Nuitee
R
Randy • couple • us
8
Overpriced, because of room demand, double in price from a year ago
Pros:

Nice and quiet , Breakfast is ok

Cons:

Room was damp and musky

2026-08-09 • via Nuitee
M
Mary • couple • us
7
It served it's purpose
Pros:

It was ok, there was breakfast, i didn't see it.

Cons:

The hair dryer was broken, they couldn't help with that and your breakfast, no coffee

2026-08-05 • via Nuitee
B
Bland • couple • us
6
2026-08-04 • via Nuitee
C
Cindy • couple • us
8
2026-08-02 • via Nuitee
E
Edwin • solo_traveller • us
10
2026-08-02 • via Nuitee
B
Brian • solo_traveller • us
2
Smelled like curry
Pros:

Nothing

Cons:

The smell

2026-07-25 • via Nuitee
R
Rick • solo_traveller • us
8
Overall a good stay
Pros:

Nice clean room, staff were friendly and a separate parking lot for trucks/motorcoach

Cons:

Breakfast could be better, no meat (bacon or sausage)

2026-07-16 • via Nuitee
T
Tania • couple • us
1
2026-07-11 • via Nuitee
A
Alan • solo_traveller • us
7
The hotel was very clean and the staff was very friendly. A good place to stay in Chester Illinois.
Pros:

It was fine. Nothing special.

2026-07-10 • via Nuitee
A
Amanda • couple • us
5
Pros:

The location was good and staff was friendly.

Cons:

The pool was not open even though was very hot and under heat warning.

2026-07-05 • via Nuitee
F
Firebaugh • couple • us
10
2026-07-05 • via Nuitee
H
Heather • family_with_children • us
6
Cons:

The pool was closed

2026-06-22 • via Nuitee