Baymont by Wyndham Chester IL

Hotels
•
Baymont Inn & Suites
8.8 (306 reviews)
2150 State Street , Chester , us

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean common areas
Cons:
Room cleanliness issues
Poor food quality

Categories

Cleanliness
8.26
Several reviews mention unclean issues, including trash left in the room and a dirty pool.
Service
9.73
Multiple reviews praised staff for being friendly and helpful.
Location
9.27
Described as a quiet area that's away from city noise.
Room Quality
8.22
Issues with room maintenance were reported, including malfunctioning doors and appliances.
Amenities
8.75
Amenities were appreciated overall, though some equipment had issues.
Value for Money
8.71
Generally viewed as good value, but some mention extra charges were not justified.
Food and Beverage
8.26
Breakfast options were limited and some items were noted as being poorly prepared.
Overall Experience
9.23
Many guests expressed satisfaction but noted significant issues that affected their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:59

Property Description

Outdoor Pool and Fitness Centre
Enjoy a refreshing swim in our outdoor pool or keep up with your fitness routine in our well-equipped fitness centre.

Cozy Rooms with Modern Amenities
Relax in our comfortable rooms featuring flat-screen TVs, a dining area with a microwave and refrigerator, and private bathrooms with complimentary toiletries.

Convenient Facilities and Services
Benefit from our 24-hour front desk, free WiFi access, and free parking during your stay at Best Western Chester Hotel.

Book your stay now at our convenient and welcoming hotel in Chester!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 306 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.23
H
Heather • family_with_children • us
6
Cons:

The pool was closed

2026-06-22 • via Nuitee
T
Tiffanie • solo_traveller • us
1
Cons:

Booking took $75 deposit. Haven't seen the refund. The hotel told me I had to go thru booking to prepay since this reservation was for my family member. I did that. Then, we had to leave early and they told me that since I went thru Booking.com that the rest of the days we weren't there could not be refunded. This is terrible in my opinion. We stayed 2 out of the 7 days. What a rip off.

2026-06-20 • via Nuitee
H
Heideman • solo_traveller • us
8
Breakfast disappointment
Cons:

Breakfast .....
Only enough eggs for 1 of us
No waffle mix...empty
These were the only thing offered beside cereal n oatmeal. No fruit or Danish. Expected more

2026-06-18 • via Nuitee
J
Jade • solo_traveller • gb
10
2026-06-11 • via Nuitee
D
Deanna • couple • us
4
If the pool is closed do to cost. They should state that.
Pros:

Rooms were clean.

Cons:

Breakfast was 6-9 am we left at 620 cause we were still waiting for breakfast. Ended up at Hardee's.

2026-05-28 • via Nuitee
F
Firebaugh • couple • us
10
Great
2026-05-22 • via Nuitee
D
Diercks • solo_traveller • us
7
Pros:

The staff were very friendly. The room was good sized and comfortable.

Cons:

Small bathroom and my balcony door would not open.

2026-05-06 • via Nuitee
7
728fazalk • Business • Gainesville, Georgia
10
Charming Hotel
Pros:

Very helpful management. I go every pther weeek. It is a home away from home.

2026-05-04 • via Tripadvisor
N
Nick • couple • us
7
Pros:

Great location, affordable price and complimentary breakfast

Cons:

Long black hairs all over the bathroom. Pretty gross

2026-05-04 • via Nuitee
T
T9301LOjohns • Business
2
Owner can't park, and doesn't care
Pros:

Poorest customer service I have seen in a while. When I completed Wyndhams review about a handicapped parking issue, this is the response I received.
Dear Patrick,

Thank you for taking the time to tell us about your experience at Baymont by Wyndham Chester IL. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

Sorry about the handicap parking issue we have 2 extra handicap parking that you could use .

We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Sincerely,
Mamta Patel
mamtapatel001@yahoo.com

2026-05-03 • via Tripadvisor
D
Delrose • solo_traveller • jm
6
Decent
Pros:

Everything was decent.

Cons:

Felt racially profiled

2026-04-30 • via Nuitee
A
Andrew • couple • us
1
Pros:

Nothing.

Cons:

They gave my room that I rented to someone else then lied about even having a room matching that description. Didn't offer any solutions. Waste of time and money.

2026-04-27 • via Nuitee
P
Pam • couple • us
9
2026-04-13 • via Nuitee
6
660mayleed • Solo travel
10
Very peaceful and relaxing, bed very comfortable and clean.
Pros:

Staff was super helpful and very friendly. Had a very nice stay

2026-04-09 • via Tripadvisor
G
Gustavo • family_with_children • us
8
2026-04-03 • via Nuitee
S
shondolyn • family_with_children • us
8
Chester,IL if you are black and not on Meth it's a Meth State
Pros:

Convince

Cons:

We were lied on about smoking in the facilities...we were not..Staff came in room made our bed but left trash on the floor...When we asked them about it they copped an attitude and walked off...We had to tell them not to come back into our room unless we ask them to...DO NOT RECOMMEND! If you have to visit Chester ,IL travel to surrounding area to stay at Hotel...Especially if your African American, my daughter and I were the only 2 there.Frfr.We went to Walmart to pick up item's and an elderly lady told my daughter don't move here it's a Meth state,stay in Mississippi 👀...I'm shocked and amazed it's worse than MS..

2026-03-30 • via Nuitee
J
Jacob • family_with_children • us
4
Pros:

The stuff at front desks was rude and smart mouth

Cons:

Rude front desk

2026-03-22 • via Nuitee
D
Diana • family_with_children • us
8
Nice place
Pros:

Very clean. Nice staff, very attentive and helpful.

Cons:

Everything was fine

2026-03-16 • via Nuitee
E
E937XCellenc • Family
10
Very nice!
Pros:

Chester, IL a very nice hotel at a reasonable rate.

2026-03-15 • via Tripadvisor
C
Chuck • couple • us
9
Everything was good
Pros:

Everything was good

Cons:

It was loud because the neighbor was yelling alot

2026-03-14 • via Nuitee