Best Western Kendallville Inn

Hotels
•
Best Western
8.6 (221 reviews)
621 Professional Way , Kendallville , us
+1 260-347-5263

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast options
Comfortable beds
Cons:
Cockroaches in the room
Noisy environment
Inconsistent customer service
High fees for pets

Categories

Cleanliness
7.85
Several comments indicated rooms were clean, but frequent mentions of cockroaches negatively impacted the score.
Service
9.35
Most reviews praised the friendliness of the staff, despite one mention of poor customer service.
Location
8.65
Positive comments about the hotel's reasonable location near attractions.
Room Quality
8.35
Rooms described as clean and comfortable, although some had issues with noise and setup.
Amenities
9.05
General satisfaction with amenities such as large breakfast area and accessibility.
Value for Money
8.75
Most guests felt they received fair value for their stay, but some criticized high pet fees.
Food and Beverage
7.85
Mixed feelings about breakfast quality with some guests enjoying it while others found it lacking.
Overall Experience
8.95
Overall satisfaction with the stay, with many guests expressing willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:18

Property Description

Convenient Amenities
Enjoy a seasonal outdoor pool, fitness center, and free WiFi during your stay.

Deluxe Accommodations
Relax in rooms with kitchenettes and complimentary toiletries for added comfort.

Tasty Breakfast Options
Start your day right with a buffet, continental, or vegetarian breakfast available.

Book now for a delightful stay at Best Western Kendallville Inn.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FWA

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 221 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.65
Room Quality: 8.35
Amenities: 9.05
Value for Money: 8.75
Food and Beverage: 7.85
Overall Experience: 8.95
M
Mary • solo_traveller • us
8
Pros:

The room was clean- the bed was very comfortable. The bathroom was pristine!

Cons:

The AC unit was very dusty and noisy - could use updating.- needs a more efficient and clean model. Breakfast was marginal. The exhaust fan in our bathroom kept starting and stopping- a fire hazard. We reported it to the desk attendant when we checked out.

2026-08-20 • via Nuitee
P
parris • couple • us
8
Pros:

1

2026-08-06 • via Nuitee
C
Catherine • solo_traveller • us
10
2026-08-03 • via Nuitee
J
Javier Seisdedos • solo_traveller • es
8
2026-07-22 • via Nuitee
G
Gayle • couple • us
8
We would stay again
Pros:

Clean -Staff was Friendly

Cons:

There was not a comfortable chair in the room beside the desk Chair. It is not very comfortable to have to sit on the Bed
and we were there for 3 Days

2026-07-21 • via Nuitee
C
Carr • solo_traveller • us
10
Pros:

The hotel was clean and staff was respectful

2026-07-13 • via Nuitee
T
Teresa • solo_traveller • us
10
I came to town to visit family and the drive to and from their place was very easy.
Pros:

The parking lot was excellent. The staff was friendly and helpful.

2026-07-05 • via Nuitee
D
Diana • solo_traveller • us
10
We are going back soon
Pros:

The staff were very nice and helpful

2026-07-01 • via Nuitee
R
Roy • solo_traveller • us
10
Pros:

Everything it was a very nice place and the people that work there are amazing everyone I didn't meet anyone that wasn't amazing

2026-06-29 • via Nuitee
K
katie • couple • us
9
2026-06-21 • via Nuitee
M
Michael • solo_traveller • us
9
2026-06-21 • via Nuitee
T
Turner • couple • us
6
2026-06-15 • via Nuitee
R
Ronny • couple • us
9
2026-06-07 • via Nuitee
E
Elizaveta • extended_group • ru
10
Pros:

Вилла, бассейн, очень красивая локация

Cons:

Периодически были проблемы с горячей водой, светом

2026-05-30 • via Nuitee
C
corey • solo_traveller • us
8
2026-05-21 • via Nuitee
F
Francis • solo_traveller • fr
9
2026-05-16 • via Nuitee
M
Michael • solo_traveller • us
9
2026-05-13 • via Nuitee
D
Deandre • couple • us
1
2026-05-07 • via Nuitee
E
Elmore • solo_traveller • us
9
Pros:

Friendly staff

Cons:

Nothing

2026-04-21 • via Nuitee
E
Elliott • solo_traveller • us
8
2026-03-30 • via Nuitee