Best Western Kendallville Inn

Hotels
•
Best Western
8.3 (111 reviews)
621 Professional Way , Kendallville , US
+1 260-347-5263

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms and pristine bathrooms
Friendly, respectful and helpful staff
Comfortable beds
Convenient parking and easy drive
Quiet and peaceful atmosphere
Attractive location with villa/pool
Cons:
Unexpected early check-in fee reported
Noisy/dusty AC units needing replacement
Ice maker on some floors not working
Lack of a comfortable room chair for some rooms
Bathroom exhaust fan starting/stopping (reported as safety concern)
Periodic hot water/electrical problems (reported)

Categories

Cleanliness
8.9
Rooms and bathrooms repeatedly described as clean and pristine; one report of a dusty AC unit and a noisy/dirty unit that needs updating.
Service
9
Multiple comments note staff as friendly, respectful and helpful; single negative about being charged for early check-in in an almost empty hotel.
Location
8.7
Several guests praised the location and easy driving/parking; one review specifically calls the villa and pool very beautiful.
Room Quality
8.1
Beds described as very comfortable and bathrooms pristine, but AC was noisy/dusty, and some rooms lacked a comfortable chair.
Amenities
7.8
Mixed reports: pool/villa noted positively, but ice maker broken on one floor and issues with bathroom exhaust fan and occasional hot water/electric problems reported.
Value for Money
8
Generally positive comments and intent to return, offset by an unexpected early check-in fee that reduced perceived value for at least one guest.
Food and Beverage
7.9
Breakfast received mixed feedback — one guest praised many options while another called it marginal.
Overall Experience
8
Overall sentiment is positive with multiple guests saying they'd stay again and staff praised, tempered by a few maintenance and service hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Amenities
Enjoy a seasonal outdoor pool, fitness center, and free WiFi during your stay.

Deluxe Accommodations
Relax in rooms with kitchenettes and complimentary toiletries for added comfort.

Tasty Breakfast Options
Start your day right with a buffet, continental, or vegetarian breakfast available.

Book now for a delightful stay at Best Western Kendallville Inn.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FWA

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

8.3
Based on 111 reviews
Cleanliness: 8.9
Service: 9
Location: 8.7
Room Quality: 8.1
Amenities: 7.8
Value for Money: 8
Food and Beverage: 7.9
Overall Experience: 8
S
Stephen • couple • us
10
2026-10-12 • via Nuitee
C
Cheryl • solo_traveller • us
7
2026-10-10 • via Nuitee
M
Michael • couple • us
8
Cons:

we tried to check in a bit early but was told that we would have to pay a fee in a nearly empty hotel!

2026-09-19 • via Nuitee
H
Hicks • solo_traveller • us
9
It was peaceful and quiet
Pros:

Breakfast was good with many options

Cons:

Ice maker on my floor didn't work had to go downstairs. Nothing major just a minor inconvenience

2026-09-16 • via Nuitee
A
Adam • solo_traveller • us
7
2026-09-16 • via Nuitee
M
Mary • solo_traveller • us
8
Pros:

The room was clean- the bed was very comfortable. The bathroom was pristine!

Cons:

The AC unit was very dusty and noisy - could use updating.- needs a more efficient and clean model. Breakfast was marginal. The exhaust fan in our bathroom kept starting and stopping- a fire hazard. We reported it to the desk attendant when we checked out.

2026-08-20 • via Nuitee
P
parris • couple • us
8
Pros:

1

2026-08-06 • via Nuitee
C
Catherine • solo_traveller • us
10
2026-08-03 • via Nuitee
J
Javier Seisdedos • solo_traveller • es
8
2026-07-22 • via Nuitee
G
Gayle • couple • us
8
We would stay again
Pros:

Clean -Staff was Friendly

Cons:

There was not a comfortable chair in the room beside the desk Chair. It is not very comfortable to have to sit on the Bed
and we were there for 3 Days

2026-07-21 • via Nuitee
C
Carr • solo_traveller • us
10
Pros:

The hotel was clean and staff was respectful

2026-07-13 • via Nuitee
T
Teresa • solo_traveller • us
10
I came to town to visit family and the drive to and from their place was very easy.
Pros:

The parking lot was excellent. The staff was friendly and helpful.

2026-07-05 • via Nuitee
D
Diana • solo_traveller • us
10
We are going back soon
Pros:

The staff were very nice and helpful

2026-07-01 • via Nuitee
R
Roy • solo_traveller • us
10
Pros:

Everything it was a very nice place and the people that work there are amazing everyone I didn't meet anyone that wasn't amazing

2026-06-29 • via Nuitee
M
Michael • solo_traveller • us
9
2026-06-21 • via Nuitee
K
katie • couple • us
9
2026-06-21 • via Nuitee
T
Turner • couple • us
6
2026-06-15 • via Nuitee
R
Ronny • couple • us
9
2026-06-07 • via Nuitee
E
Elizaveta • extended_group • ru
10
Pros:

Вилла, бассейн, очень красивая локация

Cons:

Периодически были проблемы с горячей водой, светом

2026-05-30 • via Nuitee
C
corey • solo_traveller • us
8
2026-05-21 • via Nuitee