Best Western El Grande Inn

Hotels
•
Best Western
7.3 (135 reviews)
15135 Lakeshore Drive , Clearlake , US
+1 707-994-2000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable bed
Nice decor / attractive courtyard and water feature
Accommodating staff
On-site eatery with good portions/value
Recently renovated / fresh-feeling rooms
Pool table
Room well set up for work / good shower pressure
Cons:
Peeling paint and dated finishes
Musty furniture and cigarette odor
Noisy AC that clunks / squeaky bed and bathroom door
Unwelcoming or rude receptionist (in at least one report)
Breakfast described as expensive
Hallway carpet/cleanliness issues in public areas
Water filter / drinking water issue

Categories

Cleanliness
5.5
Multiple reviews mention peeling paint, musty furniture, cigarette odor and an overall feeling of uncleanliness; some guests did report recently renovated, clean rooms but overall cleanliness sentiment is below average.
Service
7.8
Mixed service: several guests praised accommodating staff while others noted an unwelcoming/rude receptionist and issues like a non-working water filter; overall service leans positive but inconsistent.
Location
8.2
Location was called out positively by guests (convenient/comfortable) and one reviewer recommended the property for solo travelers, supporting a stronger rating.
Room Quality
6.5
Rooms are a mix of comfortable elements (good beds, adequate shower pressure, pleasant layout) and negatives (squeaky beds/doors, noisy AC, dated paint), yielding a slightly below-average room quality.
Amenities
8
Amenities noted positively: pool table, attractive courtyard/water feature and on-site eatery; recent renovations mentioned by some guests add to the amenities score.
Value for Money
6.8
Mixed value: one guest felt breakfast was overpriced while the on-site eatery was described as good value; overall value perception is slightly below the target rating.
Food and Beverage
6.8
Food opinions vary: onsite eatery praised for portions and value, but others reported mediocre taste, expensive breakfast and practical issues (water filter not working).
Overall Experience
8.8
Overall impressions lean positive for many guests (pleasant stays, return intent, well-laid-out rooms and welcoming public spaces) despite several notable negatives; aggregated sentiment is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Location in Clearlake

Comfortable Rooms with Modern Amenities
Each room at Best Western El Grande Inn features a flat-screen TV, microwave, refrigerator, and coffee machine. The private bathrooms are equipped with complimentary toiletries and a hairdryer for your convenience.

Dining and Relaxation Options
Anjali's, the on-site steak house, serves delicious meals throughout the day and boasts a bar for evening drinks. Guests can unwind in the hot tub or take advantage of the 24-hour reception. Additionally, vending machines are available for quick snacks and drinks.

Book your stay at Best Western El Grande Inn for a relaxing and enjoyable experience in Clearlake.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STS

Location

Guest Reviews

7.3
Based on 135 reviews
Cleanliness: 5.5
Service: 7.8
Location: 8.2
Room Quality: 6.5
Amenities: 8
Value for Money: 6.8
Food and Beverage: 6.8
Overall Experience: 8.8
D
Denis • solo_traveller • ru
10
Pros:

Отличный чистый номер. Чистота идеальная. Я приехал в 9.30 вечера и спокойно заселился в номер. Утром купил завтрак в местном ресторане

Cons:

Минус был только в моем номере, у меня в номер тянуло табаком. Может быть под окнами курили и это попадало в вентиляцию. Это было только у меня в номере, в номере у моих друзей не было запаха табака, а ко мне в номер постоянно тянуло табачный дым

2026-11-02 • via Nuitee
E
ESSC • family_with_children • us
3
Pros:

Not much.

Cons:

The paint was peeling off the walls in my room; furniture was musty; it had a bad odor and general feeling of uncleanliness. It was gross.

2026-10-30 • via Nuitee
J
James • solo_traveller • us
8
Pros:

Location comfortable bed nice decor

Cons:

Squeaky bed surround, noisy.a/c.unit, Squeaky bathroom door

2026-10-07 • via Nuitee
T
TinkerTailorSoldierSpy • family_with_children • de
5
Pros:

The layout and design was charming, not up to date but somehow that made it nice. There was also a pool table.

Cons:

The breakfast was good but cost a fortune and the hotel was very very loud in the public area, which because of the design of the building means that the noise travels to all the rooms.

2026-08-08 • via Nuitee
M
Mark • couple • us
10
Will return again
Pros:

Very accommodating

2026-07-24 • via Nuitee
S
Seferina • couple • us
8
Cons:

La camo rechinaba cada es que me movía y el olor a cigarro insoportable para mi

2026-07-10 • via Nuitee
C
Cathy • couple • us
5
People great. Facility in need of attention
Pros:

Taste mediocre. Water filter wasnt working so couldnt drink their water

Cons:

Air conditioner in the room made several extremely loud clunking sounds every time it cycled on and off all night long. Carpet in hallway was badly in need of vaccuuming

2026-07-07 • via Nuitee
H
HSUAN-CHUNG • couple • us
7
2026-07-07 • via Nuitee
G
Ginger • solo_traveller • us
6
2026-07-06 • via Nuitee
D
Dunn • couple • us
8
overall good
Pros:

Did not eat there.
Didn't have time

Cons:

The receptionist that greeted on phone and at desk was not welcoming at all. She was a little rude

2026-05-21 • via Nuitee
P
PEIYI • couple • us
10
Clean, comfortable, and worth the stay.
Pros:

The hotel was very clean and comfortable. It looks like it has been recently renovated, so everything felt fresh and well maintained. Overall, I had a very pleasant stay.

Cons:

No major issues during my stay. Overall experience was good.

2026-05-17 • via Nuitee
E
Estella • family_with_children • us
10
As a solo traveler this is a must stay.
Pros:

The room was so well set up. I was here for a family event and was able to continue to do my work in a quite room A++
The bed was very comfortable. The shower had the right amount of pressure.
I really enjoyed the onsite eatery. Great portions and great value.
I absolutely loved the sitting areas out side the room so that I could enjoy the courtyard and the water feature in the center of the hotel. Very warm and welcoming. So much so I took pictures of the courtyard and suggested my Uncle stay when he came to the area a mere 4 days later.

2026-05-11 • via Nuitee
M
Mendez • couple • us
8
2026-04-27 • via Nuitee
A
Alvin • couple • us
7
2026-04-25 • via Nuitee
R
rucker • couple • us
6
Pros:

The room was clean and Bed was comfortable and close to the memorial services we were attending. The front Desk staff was polite and considerate of all our needs.

Cons:

The sink in the kitchenette the cold water did not work, Bathroom toilet tank was leaking, Closet door in bedroom were not on the tracks correctly hard to open and close felt like they were going to fall off track. Refrigerator was rocking back and fourth when we opened the door. We reported these things to the front desk upon our departure.

2026-02-12 • via Nuitee
S
Sonya • family_with_children • us
10
We had a very nice stay! The view was nice and the staff were helpful!
Pros:

We had a lakeview king suite and it was perfect. Plenty of room and the bed was comfortable.

Cons:

Through no fault of the hotel, there was a man outside yelling in the morning hours on one of the days we were there.

2026-01-19 • via Nuitee
R
Roy • solo_traveller • us
10
Pros:

Quiet ,clean, and most of all friendly staff

Cons:

Nothing

2026-01-19 • via Nuitee
O
Oscar • family_with_children • us
8
2026-01-19 • via Nuitee
S
Susan • couple • us
8
No other place I would stay when visiting family. Close to everything in town and on site dining.
Pros:

Ease of checking in and close parking right outside our room. Also - onsite breakfast

Cons:

Size of actual bedroom, and teeny bathroom. Have to stand in the toilet to open and close the door. Also the door stuck out into the bedroom and worried that I might hit it when getting up in the middle of the night.

2026-01-03 • via Nuitee
D
Diana • family_with_children • us
9
Pros:

Comfortable

Cons:

Water wasnt hot enough

2025-12-14 • via Nuitee