Best Western Riverside Inn

It was not clean - we asked for the room to be cleaned and it wasn't - for THREE days. The front desk wasn't great and the breakfast was horrible....

Very filthy

Very musty smelling room. Couch looked like something they dragged in off the curb. Jacuzzi tub looked about 50 years old and had rust stains.

This place was a dump. People outside partying in parking lot until 10:30. Towels were small and thin. And a"t 6;00am they "accidentally " turned off our air. Check in staff was nice that is all I can that was good about this place. Mold in shower. Door jam looked like it had been kicked into before. Not a good place

Just not nice place

An old facility, and maintained only to make it mediocre. I was tired so I slept for two hours between 3 pm and 5 pm. Then I made a reservation for that same night in Bloomington and moved on.
This property should be avoided.

Went here with the intention of staying two days for a business trip with my partner and we were disgusted with this hotel. The room smelled like wet towels, the area is creepy with little to no transportation available. Staff is not really helpful as they don’t know anything really about the hotel or the area. We ended up staying only one night and had to wait two hours for transportation. Wouldn’t recommend.

No elevator. Stairway needed to be vacuumed.

Nice rooms
Good continental breakfast

Everything was great thanks!!!! This is now my go too when I plan to come there.

best stay always

There was a group of young men hanging out in the parking lot that made me uncomfortable. I slep little and left early morning.

Very nice and helpful staff. They were 5 stars! Property was clean but older. Very little out for breakfast and with 30 min left, everything empty. Pictures online are misleading. Minimal parking.

Needs some updating. I stay there because it is convenient.

Provided breakfast don't have much choices. They don't even have enough apple juice

The property is very unkept. Broken down cars in parking lot several people out in front of lobby doors smoking and yelling at people. Parking lot full of trash no water in the pool. Felt very unsafe. Did not even check in. We are counting the money as a loss and decided to just drive the 3 hours home instead of subjecting our grandchildren to that environment. The online pictures of the property were great..they need updated because the place is very very unkempt and unsafe feeling.

Stayed on main floor in king room. Have stayed here before. Safe location and walkable to dining options. The bed is comfy, the hotel is quiet. The pool was closed during our visit, which was a bummer. The breakfast spread was good. Will stay here again.

While nothing was wrong and my stay was fine, this property just feels old and tired. The entry and lobby are not inviting - storage rooms and cleaning areas were visible and the space was cramped and unappealing. The couch in my room was obviously slip covered and stained in spots. Everything was clean and I didn’t feel unsafe - but the hotel is in an area of town that lacked any appeal and was not very convenient.

It was an okay stay. Place definitely needs a refresh! The guy on duty on date of our check out was condescending and rude.

This property was convi