Best Western Sundowner

Hotels
•
Best Western
8.2 (220 reviews)
125 Overland Trail , Sterling , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions of exemplary employees)
Excellent, varied breakfast
Comfortable beds and pillows
Convenient location near attractions and interstate
Indoor and outdoor pools
Useful amenities (gym, laundry, microwave, cookies)
Cons:
Musty/mildew or damp smells in some rooms
Old/tired rooms, frayed towels or cleanliness lapses reported
Occasional poor/skimpy front-desk check-in experiences
Maintenance issues: leaking ice maker, sketchy WiFi, no elevators
Bathroom safety/comfort concerns (low water pressure, tall/slippery tubs)
Some breakfast items described as salty/processed; weak coffee

Categories

Cleanliness
7.8
Mixed reports: several guests praised cleanliness and well-maintained rooms, but others reported musty/mildewy smells, frayed towels and a generally tired/dirty feel in some rooms.
Service
8.9
Generally strong front-desk service with multiple mentions of helpful staff (notably 'Ryan' and attentive PM staff), though a few guests noted a scruffy or poor check-in experience.
Location
8.6
Consistently praised: convenient to attractions, walking trails and the interstate; several guests called it a very good/ideal location.
Room Quality
7.6
Comfortable beds and some well-appointed rooms (microwave, spa tub), but also reports of old/tired rooms, initial damp/mildew odors and maintenance issues (leaks, no elevators).
Amenities
8.1
Good range of amenities noted (indoor/outdoor pools, gym, laundry, yogurt machine, cookies), though some issues: small/hot workout room, towel shortages, and a leaking ice maker being patched.
Value for Money
7.6
Mixed perception: some felt it was good value compared with alternatives, others felt poor value given room condition or service inconsistencies.
Food and Beverage
8.4
Breakfast is a major positive across reviews (wide selection, waffles, yogurt machine, eggs), with occasional notes about salty/processed hot items or weak coffee.
Overall Experience
8.6
Overall favorable: many guests described pleasant or excellent stays and would return, though a subset experienced issues that pulled down the experience (smells, room condition, intermittent front-desk problems).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Year-Round Indoor and Seasonal Outdoor Pools
Enjoy the best of both worlds with our indoor and outdoor pools, perfect for relaxation or a refreshing swim any time of the year.

Complimentary Hot Breakfast and Free Wi-Fi
Start your day right with our delicious hot breakfast, and stay connected with our high-speed Wi-Fi, all included with your stay.

Convenient Amenities and Nearby Attractions
From the fitness center to the sun terrace, we offer everything you need for a comfortable stay. Explore the nearby Overland Trail Museum and easily reach Denver International Airport.

Experience comfort and convenience at Best Western Sundowner Sterling. Book now for an unforgettable stay!

Important information:

Please note, guests must be at least 18 years old to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 220 reviews
Cleanliness: 7.8
Service: 8.9
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 8.4
Overall Experience: 8.6
K
Katkit7 • family_with_children • us
10
Pros:

The staff

Cons:

The smell

2026-10-27 • via Nuitee
L
Lisa • couple • us
8
2026-10-26 • via Nuitee
C
Chi-ping • couple • us
7
The breakfast is fine.
Pros:

Fitness is good. The staff is friendly.

Cons:

Really low water pressure in the shower

2026-10-22 • via Nuitee
R
Rostyslav • couple • us
6
2026-10-12 • via Nuitee
D
Debra • couple • us
10
Our stay was exactly what we needed - good rest and a great breakfast!
Pros:

The breakfast was wonderful. I'd never seen a yogurt machine before, and the waffles and eggs were so good. Our bed was very comfortable. So were the pillows. We would stay here again!

Cons:

I can't think of anything.

2026-10-12 • via Nuitee
C
Cathy • couple • us
8
Nice facility in a fun location
Pros:

Location is right next door to great little museum and close to walking trail.

2026-10-09 • via Nuitee
M
mary • couple • us
9
Worth considering!!!
Pros:

The clerk was very informative and being we needed a ground floor room, he did upgrade us with no charge to an open one!!
Very gracious.
The breakfast was wonderful. A huge selection of.

Cons:

The tub was slippery and a little scary , especially for an older person. Also the tub is taller than average so stepping out made me nervous also the were e is a hand tail.
No elevators.

2026-09-19 • via Nuitee
M
MICHELE • extended_group • us
8
Pros:

Breakfast was great. Wish hours were a longer.

2026-09-18 • via Nuitee
A
Albers • extended_group • us
6
Pros:

Decent location, okay breakfast. Poor front desk service.

Cons:

I didnt like that I booked 2 same size rooms and got 2 different size rooms.

2026-09-14 • via Nuitee
S
Scott • solo_traveller • us
7
Good location, price is in between. I have stayed at the Holiday Inn express. Nicer hotel, but more expensive. I stayed
Pros:

The breakfast is excellent. There are 2 pools (one inside & one outside). I did not use either but they looked clean. They have cookies in the front hall in the afternoon/evening for snacks.

Cons:

My initial room smelled like a damp, mildewy wash clothe. Thankfully they found me a new room. The WiFi in the new room was a bit sketch - did not work all the time and could not be found by my phone and tablet all the time. There is a laundry on site - yeah. But the ice maker in the same room is leaking. I was told by the staff they are waiting on a part. So they deal with the leak but putting towels around it. The workout room is ok (one treadmill, one elliptical & one one bike with some free weights and a universal machine - that’s the good) but towels are not always there and the room is hot. Thankfully there are fans.

2026-09-12 • via Nuitee
J
Jeanne • couple • us
1
Felt unwelcome and very poor value for the state of the room
Pros:

Location was good

Cons:

Old, tired, dirty, frayed towels, no shampoo, musty smell
Very depressing room
Breakfast: Salty and processed hot food

2026-09-10 • via Nuitee
A
Ann • couple • us
8
It was one of the best places we stayed at on our 2 1/2 week road trip.
Pros:

Clean and comfortable, close to the Interstate. Indoor and outdoor pools were great but we didn’t get a chance to use them. Breakfast was definitely a good experience.

Cons:

Desk clerk when we checked in was kind of scruffy and unkempt looking. Performed his duties but never made eye contact.

2026-08-24 • via Nuitee
N
Noemi • solo_traveller • us
10
Pros:

It felt well maintained

2026-08-24 • via Nuitee
W
W1659QQdanielr • Family • Highland Park, Lake County, Illinois
10
A pleasant surprise
Pros:

One of the nicest places you’ll find to stay off a highway, in my experience. Ryan at the front desk went above and beyond to make our stay pleasant. The room had perfect AC and was dark and quiet. The beds were extremely comfortable. The gym was small but got the job done. We didn’t try the breakfast but everything looked clean and organized, though the coffee definitely could have been stronger. We’ll come back if ever passing through the area again.

2026-08-21 • via Tripadvisor
K
Katkit7 • solo_traveller • us
10
Pros:

I had the spa tub amazing

Cons:

There was nothing to didlike

2026-08-20 • via Nuitee
K
Keri • solo_traveller • gb
10
superb!
Pros:

The room was great , big and had all facilities I could of required inc a microwave. Ryan was superb off reception and such a help giving me lifts to see my son as I did not have a car. Ryan is such a super guy and needs a great mention!!! Thanks so much Ryan. All of the other staff were great too.

Cons:

Nothing I did not like

2026-08-14 • via Nuitee
S
Sarah • extended_group • au
9
Absolutely lovely stay and look forward to staying again
Pros:

The PM staff were brilliant, the breakfast, the pool.

2026-08-05 • via Nuitee
K
Kenneth • family_with_children • us
10
Very nice place and good comfort and stay for whole family.
Pros:

The room was great. We got a roo. With 2 bedrooms it was great. The pool was really nice. Outdoor pool was heated, made for a great time. Indoor pool was nice too. Breakfast was really good. Had lots of options and was good food. Parking was great. We had a trailer and hotel had a back lot could turn around and park. Staff was all nice.

Cons:

We had a great stay

2026-08-05 • via Nuitee
M
Mary Lou • couple • us
10
2026-08-04 • via Nuitee
M
Michael • family_with_children • us
10
2026-08-03 • via Nuitee