Best Western Plus Northwoods Inn

The rooms are nice and spacious, appear to have been updated recently, and are clean. The location is at the end of town which was nice for us; it is however not a big city so it is quick and easy to get back to town for dinner

The location was close to everything we wanted to do in the Crescent City area. The front desk staff was exceptionally friendly and helpful, if not understaffed during our check-in when 5 different groups were awaiting check-in and only 1 front desk employee was available. The layout and space in the breakfast room was good. The coffee was good. The tables were cleaned promptly when someone left.

Everything

Hot tub was amazing

Good, and roomy for many guests

The breakfast was hot and fresh

Very nice and clean motel in a great location! Would definitely recommend and stay there again.

Awful.

This hotel definitely earned its 2 star review. Maybe even 1 star, if you consider that we had to leave a day early because the hotel was so uncomfortable and dingy.

I urge the Best Western corporation to drop the "Plus" designation, since Plus is supposed to be one grade about a standard Best Western and one grade below Premiere. This was around on-par with a standard, and maybe even worse.

The front desk people and the breakfast attendants were very nice, I'll give it that. But the rooms look nothing like the hotel's photos.

In the pictures, you see a clean, spacious room with tightly made sheets. Reality: a cramped room with hard floors, a fridge that whines, hand prints on the window, a bathroom door that doesn't fully close, a cabinet door for the fridge that doesn't close, a plain white bathroom. a bed with crumbs in the sheets, a breakfast on paper plates, fingerprints on the fridge cabinet, and a general worn, dingy, well-used, old property.

While it's not the absolute worst hotel on earth, it's so bad that we were forced to leave a day early because the place was too depressing. The staff refused to refund us the second day, even though I asked early in the morning ("We require a 24 hour notice."). Really? How is that logistically possible?

Essentially, we paid $325 for one night at a depressing sub-standard hotel. Never again. Do not stay here unless you are desperate.

The last 2 BW stays have been Horrible. ( Coos Bay and Clearlake) we decided to give it one more try. We are a laid back family tgat doesnt expact much. Just a safe comfortable room. The room was ok, bed was not too bad, location was good, but we lost power at 2am and there was no backup generator. If there was, it was not working. My wife, who uses a medical device to breath, woke up in a full panic which resulted in an anxiety attack. The rooms had no emergency lights which is required by state law. We called the office who did not answer, so we called the corporate number and a snarky lady said to us "why dont you just walk over there". We were in the middle of a huge storm and had to leave the room to the outside to get to the office. The Office would not let us in. So we used our cell phone lights to pack up and we left. We were unable to shower since there was no hot water or light, and we missed out on breakfast. When we got home, we called to speak to the manager. We were told they were busy and would call us back. We wanted to give them a chance to explain and make it right. We received no call back in 2 days. We have basically made up our minds that the 3rd time is a charm. We will not be staying at Best Westerns again.

Pet area was nice and clean. Appreciated the floors not being carpet. Yogurt machine was great for breakfast.

This was the worst Best Western Hotel we have ever stayed at. Bad odor, very tired facility, equipment in workout room missing elements on spin bike, breakfast was not fit to serve, noisy.

Clean and nice staff, great breakfast

It's clean and quiet. Has pool, hot tub, sauna, gym, laundry on site, free breakfast with lots of choices. They have body wash, shampoo, conditioner hanging in the shower. They have a safe for your valuables. Absolutely wonderful and would recommend to others.