Best Western of Alexandria Inn & Suites & Conference Center

Hotels
Best Western
7.6 (701 reviews)
2720 North MacArthur Drive , Alexandria , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Comfortable rooms
Cons:
Cleanliness issues
Parking difficulties
Unpleasant staff interaction

Categories

Cleanliness
6.48
Several reviews mentioned cleanliness issues, including ants in the shower and requests for daily towel replacements.
Service
7.95
Most guests reported friendly and helpful staff.
Location
7.49
Convenient location for meetings, but some guests noted exterior issues.
Room Quality
7.44
Rooms were comfortable but some reported issues with size and bathroom facilities.
Amenities
7.47
Indoor pool and breakfast were positively noted, although some small amenities could improve.
Value for Money
7.43
A fair experience for the price paid, considering both positive and negative aspects.
Food and Beverage
8.98
Breakfast received consistent praise for its quality and variety.
Overall Experience
7.55
Mixed experiences overall; some enjoyed it while others faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:59

Property Description

Luxurious Accommodation
Best Western of Alexandria Inn & Suites & Conference Center in Alexandria offers 3-star accommodation with free WiFi. The rooms feature modern amenities like air conditioning, flat-screen TVs, and comfortable bedding, ensuring a relaxing stay for guests.

Top-Notch Facilities
Guests can enjoy the indoor pool and fitness center during their stay at the hotel. The 24-hour front desk is always available to assist with any needs, providing convenience and peace of mind for travelers.

Delicious Breakfast Options
Start your day right with a delicious breakfast at the hotel, offering a variety of buffet, American, and gluten-free options. A perfect way to energize for a day of exploring the city.

Book your stay at Best Western of Alexandria now for a memorable and comfortable experience.

Important information:

Pardon My Dust, we are renovating.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AEX

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 701 reviews
Cleanliness: 6.48
Service: 7.95
Location: 7.49
Room Quality: 7.44
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 8.98
Overall Experience: 7.55
S
Sylvia couple us
5
Ok
Pros:

It was ok. Hard to get to if you didn’t know the area

Cons:

You could not see the room number by the door of each room. It was pouring rain and that made it worse.

2026-05-02 via Nuitee
R
Renee solo_traveller us
1
2026-05-01 via Nuitee
D
Dakota solo_traveller us
8
Pros:

Rooms and breakfast

Cons:

Nothing

2026-05-01 via Nuitee
N
Nona solo_traveller us
10
Enjoyable.
Pros:

Ease in booking. Breakfast was better than more than I expexted.

2026-04-29 via Nuitee
T
Trinity solo_traveller us
5
If it wasn't for all of the noisiness and broken hot tub, I would've given a 5 star review.
Pros:

I liked the friendliness of the staff and the comfort of the bed. The breakfast had a variety of options.

Cons:

The noisy refrigerator and A/c unit, the hot tub wasn't hot, the TV only had basic channels, and my sink stopper was messed up and made a mess.

2026-04-26 via Nuitee
R
Rochelle couple us
10
Enjoyed my stay Ms.Kelli was very helpful upon arrival
Pros:

The staff was VERY COURTEOUS and helpful

Cons:

During mid hours you had off the morning you a a couple making extremely loud but staff did take care of it

2026-04-20 via Nuitee
K
Kaycen couple us
4
Pros:

Breakfast

Cons:

Dirty

2026-04-14 via Nuitee
B
Brittney family_with_children us
5
Won’t stay again
Pros:

The area due to where we had to go

Cons:

The room was not as clean the tub was still dirty had to put a towel in it to shower with a broke low water pressure shower head

2026-04-14 via Nuitee
M
Marisa couple us
9
2026-04-14 via Nuitee
C
Cody family_with_children us
7
2026-04-08 via Nuitee
A
Andrew family_with_children us
1
Horrible but everything else was booked
Pros:

Nothing property was out dated and didn’t offer WiFi in the room

Cons:

The room was in a rundown building behind the May property that was very sketchy. Could have been cleaner there were toe nail clippings on the for by the bed.

2026-04-06 via Nuitee
S
Sandy solo_traveller us
10
2026-04-01 via Nuitee
F
Floyd couple us
10
Great Stay
Pros:

Clean, comfortable, economical, great location.

Cons:

Bathroom sink poor water pressure.

2026-03-30 via Nuitee
A
Alejandra family_with_children us
8
2026-03-29 via Nuitee
T
Talaya couple us
10
Cleanliness, great breakfast, love the access to the pool, and friendly staff
Pros:

Cleanliness, great breakfast, love the access to the pool, and friendly staff

Cons:

Everything was fine to me

2026-03-26 via Nuitee
K
Keomi couple us
10
2026-03-25 via Nuitee
L
Laurie family_with_children us
9
Nice place
Pros:

The indoor pool

Cons:

The loud music

2026-03-23 via Nuitee
B
Brittany solo_traveller us
1
Horrible
Pros:

I disliked the property of the staff and cleanliness.

Cons:

The shower knob was broken, they only had enough wash clothes for two when asked they told me wait. No new bed sheets was available

2026-03-23 via Nuitee
M
Mark family_with_children us
10
2026-03-22 via Nuitee
A
Angela family_with_children us
3
Pros:

The breakfast was nice.
The indoor pool my kids liked.

Cons:

The rings in the toilets.
The first room I checked in to had plumbing issues in the tub so I had to move to another room.
They had to change my room three different times after that due to house keeping not having the rooms clean. I had to do a lot of up and down stairs to find a room that was clean. That was very upsetting to me especially after driving all day to get there I was just ready to rest.

2026-03-19 via Nuitee