South West Mermaid Inn

Hotels
8.2 (187 reviews)
545 Main Street , Yarmouth , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Large clean rooms
Friendly staff
Good location near ferry
Positive breakfast experiences
Great customer service
Cons:
Breakfast quality issues
Some noise from rooms
Lack of updates in facilities
Internet connectivity problems

Categories

Cleanliness
8.04
Many reviews mentioned cleanliness positively, but some indicated the need for updates.
Service
8.71
Multiple reviews noted friendly and helpful staff, with great customer service.
Location
8.55
Conveniently located near the ferry and downtown, making it quite appealing.
Room Quality
8
Rooms are generally clean and spacious, although some mention the need for updates.
Amenities
8.53
Strong points regarding breakfast options and pet-friendly accommodations.
Value for Money
7.99
Overall seen as good value despite some issues with breakfast.
Food and Beverage
7.54
Mixed feelings about breakfast quality, with specific complaints from guests.
Overall Experience
8.21
Guests expressed general satisfaction and willingness to return, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:03

Property Description

Convenient Location and Amenities
Located just a 5-minute walk from Yarmouth Harbour and close to the Ferry terminal, the Best Western Mermaid in Nova Scotia offers a prime location for travelers. The hotel boasts a seasonal outdoor pool and complimentary WiFi in all rooms, ensuring a comfortable stay for guests.

Comfortable and Well-Equipped Rooms
The rooms at Best Western Mermaid feature hardwood floors, a private entrance, a 42-inch TV with premium cable, air conditioning, and a refrigerator. Guests can also enjoy a seating area, ironing facilities, and a hairdryer for added convenience.

Complimentary Breakfast and Nearby Attractions
Start your day right with a complimentary continental breakfast served daily in the lobby breakfast area. Additionally, the hotel is within a short walk to the Firefighters Museum of Nova Scotia & National Exhibition Centre, perfect for exploring local attractions.

Book your stay at Best Western Mermaid for a relaxing and convenient experience.

Important information:

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YHZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 187 reviews
Cleanliness: 8.04
Service: 8.71
Location: 8.55
Room Quality: 8
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 8.21
G
Gayle
10
Large clean room close to ferry.
Pros:

Needing a room near the ferry. Easy check in. Ground floor drive up room pet friendly for our dog. Full Breakfast included is a bonus. Close to dinner restaurant.
Served all purposes.

2025-10-11 via Nuitee
G
Glenn
10
Pros:

Property was convenient and quite close to downtown and water.

2025-10-11 via Nuitee
B
Bruce partner
10
Pros:

The morning manager and breakfast was very good.

2025-10-07 via Nuitee
A
Adam family
6
Pros:

The building is older for the price range.

2025-10-07 via Nuitee
D
Donna family
6
Pros:

Did not like the breakfast. They do not put out any hot food and it has to be ordered the day before. The picture on their ad shows hot food serving containers but that was not the option. You get 1 little egg and bacon, very disappointing.

2025-10-06 via Nuitee
L
Larry partner
8
Pros:

Liked that they prepared a warm breakfast for you, along with a choice of dry cereal, toast, muffins, yogurt, bagels, coffee and juice.

2025-10-05 via Nuitee
D
Dorothy family
8
Pros:

Breakfast quick, varied choices, friendly

2025-10-05 via Nuitee
E
Evan partner
10
Pros:

How nice to have your breakfast prepared for you as an option.

2025-09-30 via Nuitee
S
Shirl-lynn family
8
Pros:

Very clean, friendly staff.
Could use some updates.

2025-09-28 via Nuitee
P
Phyllis partner
10
Pros:

This hotel is centrally located in Yarmouth. Our room was clean, spacious, updated. Good parking. Excellent staff. Wonderful breakfast included. We arrived in Yarmouth on a Sunday...the city was pretty much closed down. The next day we went to see some of the historical sights & they were closed for the season (Sept 21). If you plan to visit Yarmouth, this motel is a great place to stay. But a day in Yarmouth is quite enough.

2025-09-28 via Nuitee
J
Jane
6
Pros:

Breakfast was terrible

2025-09-25 via Nuitee
A
Agnes
10
Pros:

Wonderful people and place. Would stay with them again.

2025-09-24 via Nuitee
F
Frances
10
Best sleep ever!
Pros:

Close to the CAT ferry. Comfortible beds.Friendly staff, options for fresh cooked eggs and waffles puts this place above standard. Continental breakfast

2025-09-17 via Nuitee
M
Melanie family
8
Pros:

The front desk was unable to provide us with a correct password for internet access, when we checked in—if the connectivity issue was ever resolved, we were not informed.

2025-09-17 via Nuitee
C
Caely
8
Pros:

Clean and close to great eateries

2025-09-16 via Nuitee
D
Don partner
6
Pros:

This place is close to the ferry. That’s about it. They stopped serving breakfast at 9AM. Considering how late we were getting in the previous evening we got up at 9 and missed breakfast.

2025-09-14 via Nuitee
J
Jane partner
10
Pros:

Xx

2025-09-14 via Nuitee
L
Laura
10
Very pleasant stay in Yarmouth
Pros:

Front desk staff was awesome.

2025-09-13 via Nuitee
S
Susanne family
10
Pros:

The front desk crew was helpful and really nice. Great customer service!

2025-09-11 via Nuitee
E
Emily
8
Pros:

Good stay

2025-09-11 via Nuitee