Best Western Northgate

Hotels
•
Best Western
8.7 (473 reviews)
6450 Metral Drive , Nanaimo , ca
+1 250-390-2222

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Very clean rooms
Good breakfast options
Cons:
Issues with cleanliness and maintenance
Noisy environment in some areas
Perceived higher price compared to some alternatives

Categories

Cleanliness
8.13
Several reviews noted issues with room cleanliness and maintenance.
Service
9.1
Consistently praised staff for being friendly and helpful throughout multiple reviews.
Location
9.14
Multiple reviews highlighted the great central location and easy access to nearby attractions.
Room Quality
8.49
Rooms were described as comfortable but with some issues noted, such as noise and age of the elevator.
Amenities
8.62
Amenities were positively mentioned, particularly breakfast options and cleanliness.
Value for Money
8.48
Comments regarding pricing were mixed, with some finding it high compared to other options.
Food and Beverage
8.83
Positive feedback on food quality, especially breakfast.
Overall Experience
8.8
Despite some specific issues, the overall sentiment was positive, with many stating they enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:56

Property Description

Free WiFi and Daily Breakfast
Enjoy complimentary WiFi and kickstart your day with a delicious continental breakfast at Best Western Northgate. Each guest room comes equipped with a microwave for your convenience.

Comfortable Rooms and Amenities
Relax in rooms featuring a flat-screen cable TV, coffee maker, and en suite bathroom with free toiletries. Indulge in a hearty breakfast spread including waffles, fresh fruit, and pastries.

Convenient Facilities and Nearby Attractions
Take advantage of the fitness centre, free parking, and on-site laundromat. Explore nearby attractions like Vancouver Island University and Woodgrove Mall just a short drive away.

Book your stay at Best Western Northgate for a delightful and convenient experience!

Important information:

Please note, pets are only permitted on the first floor.

There is construction happening outside the hotel between the hours of 8:00 PM and 6:00 AM Sunday through Thursday. This is happening from now to 15th September.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Property Accessibility

Total Disability Score: 39.57
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8.7
Based on 473 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.49
Amenities: 8.62
Value for Money: 8.48
Food and Beverage: 8.83
Overall Experience: 8.8
R
Rhiannon • extended_group • ca
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-08-20 • via Nuitee
D
Doug • solo_traveller • ca
6
2026-08-19 • via Nuitee
H
Hubertus • family_with_children • ca
9
Comfortable place to stay and experience Nanaimo and Parksville
Pros:

Very friendly staff and the entire hotel was well maintained. Nice to have a small balcony in the room.

Cons:

Not applicable

2026-08-16 • via Nuitee
B
Benedikt • solo_traveller • de
8
2026-08-15 • via Nuitee
Y
Yvonne • family_with_children • ca
6
2026-08-11 • via Nuitee
K
Keaghan • couple • ca
8
2026-08-09 • via Nuitee
Y
yunis • family_with_children • bh
3
Below standers
Pros:

It’s 2 stars

Cons:

Breakfast not really

2026-08-06 • via Nuitee
M
Maria Theresa • family_with_children • ca
9
perfect...
Pros:

location was close to many stores, good breakfast and friendly front desk personels😇

2026-08-04 • via Nuitee
M
Michael • family_with_children • ca
10
Pros:

Everything

2026-08-04 • via Nuitee
J
Jos-lyn • family_with_children • ca
10
2026-08-03 • via Nuitee
V
VASOL • extended_group • ca
10
Pros:

Awesome

2026-08-02 • via Nuitee
S
Sandra • solo_traveller • nl
8
Prima verblijf
Pros:

Prima locatie en ook het ontbijt was keurig verzorgd. Bedden goed .

Cons:

Gewoon prima hotel.

2026-07-18 • via Nuitee
F
Fabrice • couple • bl
6
Moyen
Pros:

Moyen

Cons:

…

2026-07-16 • via Nuitee
T
Theresia • family_with_children • ch
9
2026-07-14 • via Nuitee
T
Terry • family_with_children • ca
8
2026-05-21 • via Nuitee
P
pianosushi • Couples • Squamish, British Columbia
8
Great breakfast!
Pros:

Well stocked breakfast with hot items like waffles, scrambled eggs and sausage or bacon as well as cold cereals, breads, yogurts, etc. nice clean and big rooms. Avoid room facing highway though as it gets noisy. Made use of the fitness room weights and treadmill. Close to shopping and restaurants. Would definitely stay again.

2026-04-25 • via Tripadvisor
P
PATRICIA • solo_traveller • zw
8
Good location and clean hotel
Pros:

The hotel is comfortable

Cons:

Nothing

2026-04-16 • via Nuitee
V
Vivien • extended_group • ca
10
Pros:

The customer service is always friendly, helpful and great.

2026-04-14 • via Nuitee
R
Robin • couple • ca
10
2026-04-13 • via Nuitee
P
PATRICIA • solo_traveller • zw
8
2026-04-08 • via Nuitee