Best Western Smiths Falls Hotel

Hotels
•
Best Western
8.2 (491 reviews)
88 Lombard St. , Smiths Falls , CA

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent staff service
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.41
Several reviews noted dirty rooms and unpleasant cleanliness issues.
Service
9.88
Exceptional service highlighted, particularly the helpfulness of staff like Glenda.
Location
8.92
Convenient location mentioned multiple times as a positive aspect.
Room Quality
7.87
Mixed reviews; comfortable but with some outdated features.
Amenities
8.4
Amenities are standard for the hotel tier, though some lacked variety.
Value for Money
6.86
Considered expensive relative to what is offered, with some guests dissatisfied.
Food and Beverage
7.91
Breakfast was adequate but had variety concerns and quality issues.
Overall Experience
8.38
Guests generally enjoyed their stay, with notable highlights in comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:17

Property Description

Convenient Location near Rideau Canal Museum
Located in the heart of Smiths Falls, Best Western Colonel by Inn is just steps away from the Rideau Canal Museum, offering easy access to local attractions and activities.

Comfortable Accommodations with Modern Amenities
Each spacious room at our pet-friendly hotel features a cable TV, mini-fridge, and free Wi-Fi. Relax in a cozy sitting area with a sofa bed, and stay productive with in-room coffee and a work desk.

Delicious Breakfast and Leisure Facilities
Start your day with a complimentary breakfast spread, including freshly baked muffins and hot waffles. Unwind by the outdoor pool or explore the area with canoe tours along Rideau Waterway.

Experience comfort and convenience at Best Western Colonel by Inn - book your stay now for a memorable Smiths Falls getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, each room rate is based on 2 guests. Maximum occupancy is 4 guests (See Hotel Policies).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 491 reviews
Cleanliness: 7.41
Service: 9.88
Location: 8.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 6.86
Food and Beverage: 7.91
Overall Experience: 8.38
K
Kos • family_with_children • sg
7
Pros:

The breakfast was ok. Walmart is just 3 mnt walk.

Cons:

The room a bit dark. More light will be nice.

2026-10-31 • via Nuitee
M
Maricarmen • couple • cl
9
Pros:

Lo necesario y más para un hotel en una ciudad como esa.
Cómodo, limpio y todo en perfecto estado.

2026-10-29 • via Nuitee
M
Marie-claire • family_with_children • ch
9
Hôtel confortable et pratique.
Pros:

Hôtel confortable et propre avec grand parking avec un petit déjeuner.

2026-10-28 • via Nuitee
S
sharon • family_with_children • ca
10
Pros:

Everything was good! Very clean & comfortable & good location!

Cons:

We did not receive our bill upon check out! We were told it would be sent by email from booking.com. As of today still have not received.
This also included a reservation for Michael Perrin.
We were in Room 210 & Mike's was Room 218.
Also I know you have to give your credit card number to reserve, but when we got to the hotel around 2:00, I said I would like to pay by debit & not my credit card! I was told it had already been charged! When I booked it stated pay at hotel.

2026-10-26 • via Nuitee
A
Adnan • family_with_children • ca
9
2026-10-25 • via Nuitee
F
François • extended_group • ca
9
2026-10-24 • via Nuitee
S
sharon • family_with_children • ca
10
Pros:

Location & our room was very clean & comfortable!

Cons:

No Coffee maker in the rooms!
Would have liked a copy of my bill when I checked out! We were told it would be emailed by Booking.com.
Besides that everything was perfect!

2026-10-22 • via Nuitee
S
Sharon • solo_traveller • ca
9
Pros:

Breakfast was very good

Cons:

There was no hair dryer in the washroom

2026-10-17 • via Nuitee
J
Jackson • extended_group • ca
10
Would stay here again.
Pros:

Perfect for a two night get away to meet friends from another area.

2026-10-16 • via Nuitee
R
rik • family_with_children • be
8
2026-10-14 • via Nuitee
W
Wilfred • couple • ca
8
Pros:

The location was close to places to eat, gas stations and travel routes. Breakfast was good.

Cons:

The room was a bit musty smelling.

2026-10-08 • via Nuitee
B
Benoit • couple • ca
10
2026-09-17 • via Nuitee
J
John • extended_group • us
8
All you can do expect from a Best Western. Keep it going.
Pros:

Breakfast fine. Location good, clean, safe.

Cons:

An extra blanket

2026-09-15 • via Nuitee
K
Katherine • solo_traveller • ca
8
Staff very he
2026-09-12 • via Nuitee
N
nicole • solo_traveller • ca
10
2026-09-11 • via Nuitee
G
Gelata • solo_traveller • ca
9
Pros:

Nice big clean room. Staff were very professional and friendly.

2026-09-09 • via Nuitee
C
carmen • couple • ca
8
2026-08-27 • via Nuitee
C
Chak • solo_traveller • ca
8
2026-08-24 • via Nuitee
R
Richard • couple • ca
10
Highly recommend !
Pros:

Close to where we dock our boat for the evening along the Rideau Canal.

Clean, quiet (even facing the street), and comfortable. Enjoyed the pool, nice size for a swim.

Short walk to Walmart, Cdn Tire, and downtown for supper and the pipe band outdoor practice.

Stacked was only 100 meters away for an excellent breakfast.

Cons:

It was all good.

2026-08-16 • via Nuitee
O
Oscar • family_with_children • es
8
2026-08-14 • via Nuitee