Best Western Smiths Falls Hotel

Hotels
Best Western
8.2 (488 reviews)
88 Lombard St. , Smiths Falls , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent staff service
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.41
Several reviews noted dirty rooms and unpleasant cleanliness issues.
Service
9.88
Exceptional service highlighted, particularly the helpfulness of staff like Glenda.
Location
8.92
Convenient location mentioned multiple times as a positive aspect.
Room Quality
7.87
Mixed reviews; comfortable but with some outdated features.
Amenities
8.4
Amenities are standard for the hotel tier, though some lacked variety.
Value for Money
6.86
Considered expensive relative to what is offered, with some guests dissatisfied.
Food and Beverage
7.91
Breakfast was adequate but had variety concerns and quality issues.
Overall Experience
8.38
Guests generally enjoyed their stay, with notable highlights in comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:17

Property Description

Convenient Location near Rideau Canal Museum
Located in the heart of Smiths Falls, Best Western Colonel by Inn is just steps away from the Rideau Canal Museum, offering easy access to local attractions and activities.

Comfortable Accommodations with Modern Amenities
Each spacious room at our pet-friendly hotel features a cable TV, mini-fridge, and free Wi-Fi. Relax in a cozy sitting area with a sofa bed, and stay productive with in-room coffee and a work desk.

Delicious Breakfast and Leisure Facilities
Start your day with a complimentary breakfast spread, including freshly baked muffins and hot waffles. Unwind by the outdoor pool or explore the area with canoe tours along Rideau Waterway.

Experience comfort and convenience at Best Western Colonel by Inn - book your stay now for a memorable Smiths Falls getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, each room rate is based on 2 guests. Maximum occupancy is 4 guests (See Hotel Policies).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 488 reviews
Cleanliness: 7.41
Service: 9.88
Location: 8.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 6.86
Food and Beverage: 7.91
Overall Experience: 8.38
C
carmen couple ca
8
2026-08-27 via Nuitee
C
Chak solo_traveller ca
8
2026-08-24 via Nuitee
R
Richard couple ca
10
Highly recommend !
Pros:

Close to where we dock our boat for the evening along the Rideau Canal.

Clean, quiet (even facing the street), and comfortable. Enjoyed the pool, nice size for a swim.

Short walk to Walmart, Cdn Tire, and downtown for supper and the pipe band outdoor practice.

Stacked was only 100 meters away for an excellent breakfast.

Cons:

It was all good.

2026-08-16 via Nuitee
O
Oscar family_with_children es
8
2026-08-14 via Nuitee
T
Tara couple ca
10
I would book here in the future again
Pros:

Friendly staff. Comfortable beds. Clean hotel

2026-08-13 via Nuitee
E
Erina couple ca
10
Pros:

Breakfast /staff great friendly/room very clean

2026-07-10 via Nuitee
G
Giglia solo_traveller ca
10
2026-07-10 via Nuitee
A
Alison solo_traveller ca
10
Perfect for a short stay
Pros:

Convenient and we could park our vehicle right out side our room
It was also across the street from the Dairy Queen!

Cons:

All was fine

2026-07-10 via Nuitee
W
William couple ca
8
Pros:

Breakfast was adequate, and area was fantastic. A very scenic town, but since it was only one night we didn't really have time to totally explore the town.

Cons:

The cost for 1 night of $256 and not even coffee, tea or a couple of bottles of water complementary from the hotel. Too expensive

2026-06-29 via Nuitee
A
Alex solo_traveller ca
8
2026-06-24 via Nuitee
M
Mike couple ca
9
2026-06-23 via Nuitee
R
Remy solo_traveller fr
9
2026-06-15 via Nuitee
D
Darrell couple ca
10
Need the front desk was amazing really quick very friendly
Pros:

Very funny, staff clean and very quiet

2026-06-13 via Nuitee
D
Debra solo_traveller ca
6
Cons:

There was no coffee/tea available in the room.

2026-06-07 via Nuitee
P
Peter couple ca
9
2026-06-01 via Nuitee
I
Isabelle solo_traveller be
6
Moyen par rapport aux prix!
Pros:

Les lits étaient confortables ,la chambre propre, grand parking à l’arrière.

Cons:

Très peu isolé avec les étages.. Donc quand quelqu'un décide de prendre sa douche à 2h du matin a l’étage au dessus et bien impossible de dormir.. le déjeuner moyen, les couverts sont en plastiques, les assiettes en carton.. très peu de place dans la salle donc il faut attendre qu’une table se libère.

2026-05-28 via Nuitee
J
Jean-Francois family_with_children ca
7
chambre propre et bien situé.
Pros:

Aucun problème. Chambre propre. Hotel qui se rapproche plus du concept motel, tres bien situé des magasins. À quelques minutes à pieds. Déjeuner de chaîne d'hotel (oeufs brouillés, galettes de saucisses) céréales, yogourt et toasts, jus café etc. Rien de spécial mais pas mauvais et vous permet d'économiser.

2026-05-25 via Nuitee
R
RCMommy Couples London, Ontario
8
Pleasant Night Stay
Pros:

Stayed one night while passing through. Quiet night for us as the hotel was very quiet. Mattress was a little too firm, but not horrible. A lot of fast food options nearby. Breakfast was typical for free hotel breakfast. Coffee machine is a nice feature. Specialty coffees.

2026-05-21 via Tripadvisor
S
Sharon extended_group ca
9
Overall very good
Cons:

No small refrigerator
No desk or chairs to sat onto

2026-05-14 via Nuitee
M
Mitch solo_traveller ca
7
2026-05-11 via Nuitee