Best Western Statesville Inn

Hotels
•
Best Western
7.8 (527 reviews)
1121 Morland Street , Statesville , US
+1 704-881-0111

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient highway location
Friendly, helpful staff
Many guests found rooms clean and comfortable
Included breakfast praised by several guests
Good value/price for many travelers
Easy access for travelers
Cons:
Cleanliness issues reported (dirty rooms, spider webs, bedbugs, flies)
Breakfast problems (empty early, cold, limited choices, machines out of order)
Maintenance issues (broken TV/remote, clogged sink, toilet not flushing, A/C problems)
No elevator/limited handicap access
Limited parking
Overpriced on-site convenience items

Categories

Cleanliness
6.4
Mixed reports: several guests reported dirty rooms, spider webs, bedbugs, flies, toilets not flushing and clogged sinks, while other guests specifically described rooms as clean.
Service
9.2
Consistently praised: many reviews call staff friendly, courteous, helpful and responsive (extra towels, unlocking doors). A few noted staff were eager to upsell, but overall service sentiment is strongly positive.
Location
8.6
Frequently noted as very convenient and close to the highway; several guests cited location as a primary reason to book despite being slightly remote as typical for highway hotels.
Room Quality
6.9
Mixed: some guests found rooms clean and comfortable, others reported issues (broken TV/remote, nonworking A/C, high beds, poor pillows, plumbing problems and occasional pests).
Amenities
7.2
Amenities show variability: breakfast included but sometimes empty/cold or machines broken, limited parking, no elevator for some guests, and an overpriced convenience area; some facilities appear updated but maintenance is inconsistent.
Value for Money
8.1
Generally seen as good value or great price by multiple guests; isolated complaints about overpriced on-site store items, but overall guests felt the price was fair for the location and service.
Food and Beverage
6.8
Breakfast opinions vary: several guests praised the breakfast as good, while many others reported empty offerings, limited choices, cold food, or broken machines leading to disappointment.
Overall Experience
9.2
Overall sentiment leans positive due to strong service, convenient location and many clean/comfortable stays, though recurring cleanliness and maintenance issues temper some guests' willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Location
Located just off Interstate 77, our hotel in Statesville, North Carolina offers easy access to the city center and nearby attractions.

Comfortable Accommodations
Each room at the Best Western Statesville Inn is equipped with modern amenities including a microwave, refrigerator, and coffee-making facilities for your convenience.

Relaxing Amenities
Enjoy a refreshing dip in our outdoor pool, stay active in the fitness center, and start your day right with a complimentary continental breakfast.

Book now for a memorable stay at the Best Western Statesville Inn!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

If there is more than 2 children in one room, they will be taken in to account as one adult and the extra charges will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.8
Based on 527 reviews
Cleanliness: 6.4
Service: 9.2
Location: 8.6
Room Quality: 6.9
Amenities: 7.2
Value for Money: 8.1
Food and Beverage: 6.8
Overall Experience: 9.2
K
Kurt • couple • us
10
2026-11-01 • via Nuitee
B
Bonnie • extended_group • us
5
Cons:

Problem issuiinh a refund

2026-10-28 • via Nuitee
J
John • couple • us
4
2026-10-27 • via Nuitee
E
Elizabeth • couple • us
5
Mid
Pros:

Location

Cons:

The bathroom door kept locking us out and we had to keep calling front desk to unlock it. The breakfast wasn’t good

2026-10-26 • via Nuitee
I
Iris • couple • us
10
Very friendly staff and clean room . They brought us extra towels without us asking!
Pros:

It was so clean and easy to get to our room

2026-10-20 • via Nuitee
H
Haven • family_with_children • us
9
2026-10-19 • via Nuitee
T
Teresa • couple • us
5
2026-10-17 • via Nuitee
T
Tracy • solo_traveller • us
7
2026-10-12 • via Nuitee
J
John • couple • us
9
Well cared for!
Pros:

Property was in good shape! Nice to see such good care paid to a lower priced hotel

Cons:

Nothing

2026-10-11 • via Nuitee
J
Jessie • family_with_children • us
5
Decent place to sleep close by where we needed
Pros:

Location, a place to sleep

Cons:

Cleanliness was not great, the toilet didnt flush all the way, the included breakfast was completely empty 45 minutes before it was due to even close up which is part of the reasons I booked here, there was no elevator for handicap access

2026-10-11 • via Nuitee
C
Carol • couple • us
7
2026-10-09 • via Nuitee
B
brad • solo_traveller • us
9
2026-10-08 • via Nuitee
C
Cheri • couple • us
7
Will stay again.
Pros:

Great staff. Very clean.

Cons:

Tv didn’t work. Breakfast was good but crowded space.

2026-09-13 • via Nuitee
R
Ronald • solo_traveller • us
8
Pros:

The staff was excellent, friendly, courteous, and informative.

2026-09-07 • via Nuitee
T
Thierry • couple • fr
4
Pros:

Les lits

Cons:

Personnel non sympathique
Petit déjeuner très décevant pas de choix

2026-09-04 • via Nuitee
N
Nathaneal • family_with_children • us
7
2026-09-01 • via Nuitee
B
brandi • solo_traveller • us
10
Pros:

Had a great stay

Cons:

Pillows were not great an the inside office store 5 dollars for a drink 550 for a pack of gushers I paid 20 for 3 drinks that is ridiculous unnecessarily expensive 😑

2026-08-30 • via Nuitee
D
Delbert • solo_traveller • us
9
2026-08-24 • via Nuitee
M
Michelle • couple • us
7
Great location, nice breakfast included and friendly staff
Pros:

Location was great, right off the highway

Cons:

The bathroom sink was clogged with standing water

2026-08-23 • via Nuitee
C
Christina • family_with_children • us
9
2026-08-21 • via Nuitee