Best Western Dayton

Hotels
•
Best Western
7.8 (280 reviews)
7835 Rhea County Highway , Dayton , US
+1 423-775-6560

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff (frequent positive mentions of 'Granny')
Convenient location near college/hospital and easy to find
Good/free breakfast praised by multiple guests
Quiet and comfortable rooms for many guests
Indoor pool and helpful on-site amenities mentioned
Cons:
Significant cleanliness concerns (reports of dirt, blood smear, bed bugs, gnats, musty odors)
Occasional unfriendly staff or poor response to serious complaints
Inconsistent room issues (cold showers, heater odor, trim damage)
No elevator (accessibility issues for upstairs rooms)
Small/tight parking and an occasionally intimidating parking lot

Categories

Cleanliness
5.5
Multiple guests report serious issues (blood smear, bed bugs allegation, musty smells, gnats, reports of overall dirtiness) though some reviews mention generally clean rooms; overall cleanliness sentiment is negative.
Service
9.2
Many guests praise staff—frequent glowing mentions of 'Granny' and friendly, accommodating front desk service; a few reports note unfriendly evening staff or poor follow-up on complaints, but service sentiment is strongly positive overall.
Location
8.6
Repeatedly described as conveniently located (near college/hospital, easy to find) and suitable for guests' needs; a few comments about an intimidating parking lot but location sentiment is positive.
Room Quality
7
Rooms are often described as quiet and comfortable with some clean-room reports, but there are recurring issues: inconsistent shower temperature, heater odor, musty smells, trim damage, and accessibility concerns (no elevator) which moderate the rating.
Amenities
8.5
Amenities receive positive mentions: free real breakfast, indoor pool and overall helpful accommodations; isolated complaints about the pool or its management exist but amenities sentiment is generally favorable.
Value for Money
7.2
Mixed sentiment: several guests praise the good rates and value, while at least one guest calls the property overpriced and dirty; overall value is slightly above average given price praise tempered by cleanliness concerns.
Food and Beverage
8.6
Breakfast is repeatedly called very good/delicious and is a frequent pro; one mention criticizes the breakfast area/lobby but F&B sentiment is clearly positive.
Overall Experience
7.8
Overall stays vary from excellent (many repeat guests, strong staff interactions) to very poor (bed bug complaint, requests for refunds); the aggregate experience balances to the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Location
Located just off Highway 27 in Dayton, Tennessee, the Best Western Dayton offers easy access to local attractions like the Scopes Trial Museum and Dayton Golf and Country Club.

Comfortable Accommodations
Each room at the Best Western Dayton is equipped with modern amenities including free Wi-Fi, a microwave, fridge, and coffee maker. Guests can choose between smoking and non-smoking rooms, all featuring a desk and seating area for added comfort.

Relaxing Amenities
Guests can unwind in the seasonal indoor pool or take advantage of the hotel's business center. With a 24-hour front desk, the hotel staff is always available to ensure a pleasant stay.

Experience convenience, comfort, and relaxation at Best Western Dayton. Book your stay now for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 280 reviews
Cleanliness: 5.5
Service: 9.2
Location: 8.6
Room Quality: 7
Amenities: 8.5
Value for Money: 7.2
Food and Beverage: 8.6
Overall Experience: 7.8
K
Keegan • family_with_children • us
10
2026-10-29 • via Nuitee
J
Josh • couple • us
10
Ann is the best worker ever !!
2026-10-25 • via Nuitee
E
Emily • couple • us
3
Would never stay here again
Pros:

Location

Cons:

Not friendly evening staff. Shower was cold (at night but hot in the morning). Turned on heater and smelled like hot dog pee. Looked like there was a blood smear on one of the baseboards.

2026-10-23 • via Nuitee
H
Hall • family_with_children • us
6
It will be ok
Pros:

The staff was very nice.

Cons:

It just looked a little scary in the parking lot. And from the outside, and my refrigerator didn't work. I'm sure they would have gotten me another one, but I told them not to worry about.

2026-10-22 • via Nuitee
B
Brenda • extended_group • us
8
Quiet location. Rate could be lower.
Pros:

Tasty.

Cons:

More variety.

2026-10-09 • via Nuitee
A
Amanda • solo_traveller • us
10
Short stay but rest was amazing!
Pros:

Customer service was great. And the room was as well.. very quiet. Loved it.

Cons:

Not 1 thing.

2026-09-10 • via Nuitee
A
Amanda • solo_traveller • us
10
Best stay at BW
Pros:

Everything from customer service ice to getting me in a very clean room with no hassle.

Cons:

Nothing really... larger pillows for King Beds' would great

2026-09-07 • via Nuitee
N
Nora • couple • us
10
We come to town to visit our son at college and the hospital. The hotel is very close to both.
Pros:

Friendly staff

Cons:

N/A

2026-09-02 • via Nuitee
M
Melinda • solo_traveller • us
7
2026-08-27 • via Nuitee
A
Alan • couple • us
9
When back in town we will stay there again.we would recommend your motel to friends.
Pros:

The breakfast was very good. Granny, as she goes by, was our front desk staff and the breakfast lady. We is a great person, and very willing to accommodate the needs of the customers. You are lucky to have her on your staff.

Cons:

Nothing I can think of right now.

2026-08-27 • via Nuitee
B
Brew • extended_group • us
1
would like a refund
Pros:

na

Cons:

overpriced and very dirty. Not happy wish I could have my refund.

2026-08-23 • via Nuitee
J
Jennifer • couple • us
1
We are very upset at the treatment toward us in this matter
Pros:

We canceled this weekend because of bed bugs and can’t get a response from management or booking.com

Cons:

Bed bugs

2026-08-17 • via Nuitee
N
Nora • couple • us
10
Pros:

Quiet, comfortable, and great staff.

2026-08-15 • via Nuitee
S
Stratton • solo_traveller • us
10
Pros:

We loved this motel for its great value on rates.
The staff were amazing. Especially
Granny Anne at front desk.
I had not asked for accommodations due to foot injury. I knew I couldn't make the stairs ( no elevator) when we pulled in.
Granny Anne immediately got a down stairs room when she saw me walk thru the door. They didn't have a regular room available but she upgraded us.
I will stop here again and tell others
A hidden gem of a hotel and breakfast was real and free.
Nice indoor swimming pool

2026-08-14 • via Nuitee
J
Jennifer • couple • us
1
checked in but did not stay, returned door badges to front desk and left.
Pros:

The check in clerk "Granny" was super nice.

Cons:

Checked in, went to the room, checked the bed, returned to the office and turned in the door cards and left.

2026-08-12 • via Nuitee
F
FRANCK • couple • fr
8
2026-08-12 • via Nuitee
H
H • couple • us
10
Well and relaxed!
Pros:

Very friendly staff and very well clean

2026-08-12 • via Nuitee
A
Anthony • extended_group • us
10
2026-08-10 • via Nuitee
S
Sherie • couple • us
9
Cons:

Up stairs with no elevator. Air was off when we came in and room smelled musty.

2026-08-09 • via Nuitee
B
Becky • couple • us
7
2026-08-08 • via Nuitee