Best Western Sawmill Inn

Hotels
•
Best Western
7.7 (189 reviews)
1877 Highway 260 , Overgaard , US
+1 928-535-5053

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable beds
Clean, spacious rooms
Friendly and helpful staff
Quiet, restful rooms
Cons:
Poor breakfast quality and limited items
Breakfast area/staffing cleanliness issues
Missing/empty amenities (Keurig pods, vending, forks)
Property feels a bit dated

Categories

Cleanliness
8
Rooms were frequently described as clean and the bed as very comfortable, though one review noted the breakfast/food area was not kept clean.
Service
9.3
Multiple reviews praise staff as pleasant, patient and very helpful; one reviewer called a front-desk attendant 'amazing', though one review mentioned unprofessional staff.
Location
7.7
No consistent comments about location in the reviews; assigned the target overall rating as a neutral baseline.
Room Quality
8.6
Guests repeatedly described rooms as spacious and the beds extremely comfortable; one comment noted the property looks a bit old.
Amenities
6.2
Several amenity issues noted: empty vending machine, missing Keurig pods/creamers, no forks, and requests for more in-room trash cans; overall amenities under-delivered.
Value for Money
7.7
Value wasn't frequently discussed; some guests felt the stay met expectations for a stopover, so the neutral target rating is applied.
Food and Beverage
5.4
Multiple complaints about breakfast quality and availability (sparse selection, burnt coffee, no real OJ, empty condiments) though a few guests found breakfast acceptable.
Overall Experience
8.7
Overall impressions are mixed but generally positive: comfortable, relaxing stays with helpful staff offset by notable F&B and amenity shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Location
Situated just 1.5 hours’ drive from the Petrified National Forest, Best Western Sawmill Inn offers a pet-friendly stay with complimentary Wi-Fi. Explore the nearby Pine Meadow Country Club or take a short drive to Pinetop and Show Low.

Comfortable Rooms
Each air-conditioned room at the inn features a cable TV with premium channels, a work desk, and a cozy seating area. Many rooms are equipped with a convenient microwave and refrigerator, while ironing facilities ensure you look your best throughout your stay.

On-Site Amenities
Enjoy access to the fitness center to stay active during your travels. Late-night cravings are covered with vending machines, and a guest launderette is available for your convenience.

Book your stay at Best Western Sawmill Inn now for a memorable and hassle-free experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOW

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

7.7
Based on 189 reviews
Cleanliness: 8
Service: 9.3
Location: 7.7
Room Quality: 8.6
Amenities: 6.2
Value for Money: 7.7
Food and Beverage: 5.4
Overall Experience: 8.7
A
Alan • couple • us
5
Pros:

The lady that worked at the front desk was very nice.

Cons:

The ice machine didn't work and the sheets were so small and worn out they wouldn't stay on the bed.

2026-11-06 • via Nuitee
T
Troy • solo_traveller • us
8
2026-10-30 • via Nuitee
D
Dominique • couple • fr
8
cet hotel repondait bien à notre attente
Pros:

bon hotel sans surprise pour une étape d'un soir. très bon petit déjeuner, vatié

2026-10-30 • via Nuitee
K
Karen • family_with_children • us
9
Pros:

Nice quiet nicely furnished room

Cons:

Breakfast wasn't ready at the stated time anyway kind of sparse

2026-10-28 • via Nuitee
D
David • couple • us
10
A comfortable, relaxing stay before completing our trip home from Albuquerque.
Pros:

Everything was fine; we got a good rest before driving home from there the next day.

Cons:

Nothing, actually.

2026-10-13 • via Nuitee
P
Patricia • couple • us
1
Pros:

Breakfast was horrible. Nothing clean and no staff available to help running out of most things.

Cons:

Everything!

2026-09-18 • via Nuitee
B
Barbara • couple • us
5
I would not recommend this hotel
Pros:

Staff not professional

Cons:

I did not like anything

2026-09-10 • via Nuitee
M
martin • solo_traveller • us
10
2026-08-08 • via Nuitee
R
Rhonda • couple • us
6
2026-08-02 • via Nuitee
L
Lisa • couple • us
7
A comfortable room and an extremely comfortable bed!!
Pros:

The room was very clean and the bed was so comfortable!!!! Excellent!!! Staff was very pleasant.

Cons:

Breakfast was disappointing. Selections were fine but not abundant. Coffee tasted burnt, catchup was empty, some of the condiments for the cereal/oatmeal were empty. Orange juice was not real OJ but looked like HiC. There were no forks.
The vending machine for snacks was empty. ???? I would suggest more trash cans in the room.
Overall, I would return but the property looks a little old and just not as fresh as it could be.

2026-07-21 • via Nuitee
B
Beat • solo_traveller • ch
9
Pros:

Nive staff

2026-07-04 • via Nuitee
M
Martha • solo_traveller • us
8
2026-07-02 • via Nuitee
• family_with_children • us
8
2026-06-26 • via Nuitee
D
DonnaWest • couple • us
7
Overall it was a good experience. There were 6 mule deer outside our window across the parking lot
Pros:

The breakfast was ok. However it could've included more fruit and thicker bacon. The strips were literally "shaved" bacon strips. The staff was friendly and helpful.

Cons:

A kurig coffee pot was provided but there was not kurig cups or creamers in our room.

2026-06-19 • via Nuitee
J
janice • couple • us
10
2026-06-17 • via Nuitee
J
John • couple • us
4
2026-06-15 • via Nuitee
A
Alicia • family_with_children • us
7
2026-06-15 • via Nuitee
L
Laura • solo_traveller • us
8
Pros:

The gentleman at the front desk, didn't get his name, was amazing. He was patient, kind, and very helpful with suggestions. The room was spacious and clean! We will definitely stay here again on our next visit to the area.

2026-06-15 • via Nuitee
S
Suzy • couple • us
1
2026-06-09 • via Nuitee
G
Gilbert • couple • us
4
2026-05-31 • via Nuitee