Best Western PLUS Inner Harbour Hotel

Hotels
•
Best Western Plus
9.2 (1059 reviews)
412 Quebec Street , Victoria , ca

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
8.39
Issues reported with room cleanliness and vacuuming.
Service
9.86
Staff was noted to be friendly and adaptable.
Location
10
Excellent location in the city, near attractions.
Room Quality
8.9
Some rooms noted as dated, but generally comfortable.
Amenities
8.85
Good amenities, though some issues with breakfast and dated aspects.
Value for Money
9.88
Good value for location and service received.
Food and Beverage
7.84
Breakfast options were limited, and some guests were disappointed.
Overall Experience
9.89
Generally positive experiences despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:15

Property Description

Convenient Location near Attractions
Located just a short walk from the British Columbia Parliament Buildings, the Best Western PLUS Inner Harbour Hotel offers easy access to top Victoria attractions like the Royal British Columbia Museum and The Victoria Conference Centre.

Comfortable Rooms with Modern Amenities
Each guest room at the hotel is equipped with a microwave, refrigerator, flat-screen TV, and free Wi-Fi. Select suites even feature fully equipped kitchens for added convenience during your stay.

Relaxing Facilities and Services
Guests can enjoy a daily full breakfast buffet, relax in the sauna and steam room, and take a refreshing dip in the seasonal outdoor pool. Laundry facilities, a gym, and a tour desk are also available for guests' convenience.

Book your stay now at the Best Western PLUS Inner Harbour for a memorable Victoria experience.

Important information:

The maximum vehicle height for parking at this property is 198 cm.

The minimum age to check in at the property is 21 years. The name on the credit card used for the booking should correspond to the guest staying at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Oct 12, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for CAD 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 17 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 1059 reviews
Cleanliness: 8.39
Service: 9.86
Location: 10
Room Quality: 8.9
Amenities: 8.85
Value for Money: 9.88
Food and Beverage: 7.84
Overall Experience: 9.89
A
Alexander • couple • ca
10
Nice stay
Pros:

Clean and spacious room, central location, not outstanding but still decent breakfast. Was nice to have a balcony, kitchenette and small dining area.

Cons:

There was a noisy construction in the area, but that must have been temporary.

2026-05-12 • via Nuitee
P
PARMINDER • extended_group • ca
10
GOOD EXPERINCE
Pros:

NOT WITH HARBOUR VIEW , THIS IS ONLY ISSUE

Cons:

ROOM

2026-05-07 • via Nuitee
S
SIVA • family_with_children • ca
6
Pros:

The breakfast in the hotel is not excellent, not bad.

Cons:

Please do not include more carbohydrate-rich foods in breakfast. I also suggest incorporating some fiber-rich foods as well.

2026-05-06 • via Nuitee
M
Mladen • couple • ca
10
2026-05-05 • via Nuitee
S
Susan • solo_traveller • ca
8
Very comfortable. We enjoyed it.
Pros:

The location was great. Short walk to the harbour. Good choices for breakfast which was included in the price.

Cons:

The room could have been bigger. Hard to find somewhere to put our suitcases.

2026-05-01 • via Nuitee
S
Simmons • solo_traveller • ca
8
BW Review
Pros:

Location was close to everything in downtown Victoria.
Bed was comfortable.

Cons:

The noise from fixing up the driveway.
Breakfast wasn't good.

2026-04-30 • via Nuitee
D
Dan • couple • ca
8
2026-04-29 • via Nuitee
A
Anna • couple • ca
7
Great location
Pros:

Location, location…. and very helpful staff. It was nice to have breakfast included in the price and an understand parking (additional cost). I liked the coffee in the lobby.

Cons:

The rooms badly need renovation.

2026-04-28 • via Nuitee
K
Kyoko • solo_traveller • ca
10
Perfect for short stay visit
Pros:

Parking lobby breakfast all locations is very good size and cozy size. Not big hotel therefore, compact well.

Cons:

Location great. Very quiet neighborhood.

2026-04-28 • via Nuitee
A
alana • couple • ca
8
Great location. Comfy beds. Handy kitchen. Good value for money.
Pros:

Breakfast was adequate. There was no gluten free bread for me even though I had noted that on my reservation
Location was excellent.
Front staff were not overly friendly, but helpful when asked. Cleaning and breakfast staff very friendly.

Cons:

As noted above re breakfast

2026-04-23 • via Nuitee
K
Kristina • solo_traveller • ca
10
2026-04-20 • via Nuitee
P
Peter • couple • ca
9
2026-04-18 • via Nuitee
W
Willem • couple • ca
3
2026-04-16 • via Nuitee
B
Bienne Marie • family_with_children • ca
10
The only thing I would maybe tweak a little bit about the hotel is the stream of water coming out of the shower. It was
Pros:

I like the fact that there is a kitchen in the room. It makes it easier to economize a bit on food while traveling. It also makes it easier to heat water and food during the stay.

Cons:

None. Everything was good.

2026-04-14 • via Nuitee
• family_with_children • fi
8
2026-04-10 • via Nuitee
A
Annie • couple • ca
8
2026-04-08 • via Nuitee
C
Casandra • couple • ca
9
Pros:

Really great location. Clean, comfortable rooms, great balcony. Would definitely recommend it.

2026-04-04 • via Nuitee
V
Volker • couple • de
8
Pros:

Solides Hotel in zentraler Lage mit richtig gutem Frühstück.

2026-04-03 • via Nuitee
P
Piedad • extended_group • us
6
Old, no elevator, no breakfast
Pros:

Big doble queen size bedroom

Cons:

Old carpet, no elevator they gave us a room looking at the trash cans and some containers agains the busy street. No breakfast

2026-03-31 • via Nuitee
O
Otaokpakowre • solo_traveller • ca
6
The hotel was okay, I wouldn’t say it was exceptional
Pros:

the Bed was great and the room was clean. Its proximity to the Habour was good.

Cons:

The breakfast wasn’t great

2026-03-31 • via Nuitee