Best Western PLUS Inner Harbour Hotel

Hotels
•
Best Western Plus
9.2 (1093 reviews)
412 Quebec Street , Victoria , ca

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
8.39
Issues reported with room cleanliness and vacuuming.
Service
9.86
Staff was noted to be friendly and adaptable.
Location
10
Excellent location in the city, near attractions.
Room Quality
8.9
Some rooms noted as dated, but generally comfortable.
Amenities
8.85
Good amenities, though some issues with breakfast and dated aspects.
Value for Money
9.88
Good value for location and service received.
Food and Beverage
7.84
Breakfast options were limited, and some guests were disappointed.
Overall Experience
9.89
Generally positive experiences despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:15

Property Description

Convenient Location near Attractions
Located just a short walk from the British Columbia Parliament Buildings, the Best Western PLUS Inner Harbour Hotel offers easy access to top Victoria attractions like the Royal British Columbia Museum and The Victoria Conference Centre.

Comfortable Rooms with Modern Amenities
Each guest room at the hotel is equipped with a microwave, refrigerator, flat-screen TV, and free Wi-Fi. Select suites even feature fully equipped kitchens for added convenience during your stay.

Relaxing Facilities and Services
Guests can enjoy a daily full breakfast buffet, relax in the sauna and steam room, and take a refreshing dip in the seasonal outdoor pool. Laundry facilities, a gym, and a tour desk are also available for guests' convenience.

Book your stay now at the Best Western PLUS Inner Harbour for a memorable Victoria experience.

Important information:

The maximum vehicle height for parking at this property is 198 cm.

The minimum age to check in at the property is 21 years. The name on the credit card used for the booking should correspond to the guest staying at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for CAD 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 17 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 1093 reviews
Cleanliness: 8.39
Service: 9.86
Location: 10
Room Quality: 8.9
Amenities: 8.85
Value for Money: 9.88
Food and Beverage: 7.84
Overall Experience: 9.89
G
Geoff • solo_traveller • ca
10
Pros:

Truly great location. Had an amazing room. I'll definitely be staying here again

Cons:

Breakfast was pretty basic, but staff were attentive and refilled everything as needed

2026-06-25 • via Nuitee
C
Carole • couple • ca
7
Comfortable and well located
Pros:

Location was great. Balcony overlooking garden was lovely and quiet in evening but local construction, made it unpleasant during the day.

Cons:

Construction noise during the day

2026-06-25 • via Nuitee
J
Joanne • extended_group • ca
10
Short but fun stay in Victoria at a beautiful hotel
Pros:

Location, the staff and the rooms were exceptional.

Cons:

Location

2026-06-24 • via Nuitee
J
Julie • family_with_children • ca
10
Excellent
Pros:

Accessibility , they upgraded our stay which is very helpful for me and my newborn baby.

2026-06-24 • via Nuitee
L
Liisel • couple • ee
10
2026-06-23 • via Nuitee
K
Kathleen • extended_group • us
10
Excellent hotel!
Pros:

Breakfast was delicious and attendant kept everything very clean. Room was great size with mini kitchen and shower was wonderful! Location great close to inner harbour.

Cons:

Would like an airport shuttle.

2026-06-22 • via Nuitee
R
Rod • extended_group • us
8
Overall it was good. My only issues were the comfort of the bathroom.
Pros:

I liked the location, the breakfast and the large room.

Cons:

The shower was a little short and the shower curtain didn't work well and it was hard to keep the water off of the floor. The toilet was too short also.

2026-06-21 • via Nuitee
A
Andrey • solo_traveller • us
9
2026-06-21 • via Nuitee
D
Darlene • extended_group • ca
6
Comfy beds and location were key to using this hotel.
Pros:

Room had kitchenette, balcony & comfortable beds.

Cons:

Cleaning staff needs to spend a bit more time cleaning corners of bathroom floor in room and also washroom leading to pool.

2026-06-21 • via Nuitee
M
Michelle • couple • ca
10
2026-06-20 • via Nuitee
A
Andrew • couple • au
8
Great location
Pros:

Great location. Good facilities. Breakfast not bad

2026-06-19 • via Nuitee
K
Karine • extended_group • ca
7
2026-06-18 • via Nuitee
M
Marilyn • extended_group • ca
6
2026-06-17 • via Nuitee
P
Phillip • extended_group • us
9
2026-06-17 • via Nuitee
T
Terra • couple • ca
7
Fantastic location, however, the staff didn’t seem to be very friendly or accommodating as you would usually expect at a
Pros:

Excellent location

Cons:

The staff didn’t seem too happy

2026-06-16 • via Nuitee
R
Ravdeep • couple • ca
7
2026-06-15 • via Nuitee
B
Barnes • solo_traveller • ca
8
Pros:

Lots of good options for the included breakfast. The room was a decent size for 2 people, with the 2 queen beds. The kitchen area was great, with the option of being able to have full kitchen facilities. Our balcony overlooked the park in the back which was lovely. Front desk staff were very welcoming. Location was wonderful, so close to the harbour.

Cons:

All was good.

2026-06-13 • via Nuitee
L
Layton • family_with_children • ca
10
Pleasant surprise
Pros:

Breakfast was great, front desk staff was absolutely wonderful

Cons:

I have zero complaints or issues

2026-06-10 • via Nuitee
N
Noelle • extended_group • gb
8
We didn’t use any facilities. Our room was on the ground floor but was remarkably more quite the our friend room on 7th
Pros:

Location

Cons:

A little dated

2026-06-08 • via Nuitee
T
Thomas • solo_traveller • ca
7
Pros:

Free breakfast and location, comfy clean rooms. Great value.

Cons:

Pool was closed and didnt mention when we booked.

2026-06-07 • via Nuitee