Best Western Inn At Penticton

Hotels
•
Best Western
8.2 (221 reviews)
3180 Skaha Lake Rd, Penticton, British Columbia, V2A6G4 , Penticton , CA
1-250-493-0311

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Children allowed
Pets allowed

Facilities

Free breakfast
Boat tours nearby
Health or beauty spa nearby
Express check-out
Parasailing nearby
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
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Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Cons:
Mold in bathrooms
Uncomfortable fold-out couch
Need for room updates

Categories

Cleanliness
7.45
Multiple reviews mentioned cleanliness positively, but issues with mold and unclean bathrooms were noted.
Service
8.95
Numerous positive comments about the friendly and helpful staff.
Location
8.45
The hotel is in a central part of the city, making it convenient for guests.
Room Quality
7.45
Some complaints about dated rooms and poor comfort on fold-out couches were mentioned.
Amenities
7.95
Good amenities including pools and BBQ areas were appreciated, despite some negative comments on condition.
Value for Money
7.95
Overall, guests felt they received decent value for the price, particularly with the included breakfast.
Food and Beverage
8.95
Breakfast received consistent praise, offering good variety and quality.
Overall Experience
8.45
Guests generally enjoyed their stay, with a few issues but praised the service and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:28

Property Description

Experience the perfect getaway at the Best Western Inn At Penticton, where comfort meets convenience just moments from the stunning Skaha Beach.

Spacious Accommodations
Unwind in one of our 64 thoughtfully appointed guestrooms, each featuring refrigerators, microwaves, and 42-inch flat-screen TVs for your entertainment. Enjoy complimentary Wi-Fi to stay connected during your stay.

Recreational Amenities
Take advantage of our indoor pool, hot tub, and seasonal outdoor pool, perfect for relaxation after a day of exploring. Our fitness amenities will help you stay active while enjoying your holiday.

Convenient Location
Delight in our proximity to popular attractions including Penticton Trade and Convention Centre and the vibrant local dining and entertainment options. With complimentary breakfast and free parking, your experience will be effortless.

Enjoy the best of Penticton—book your stay today!

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 9:00 AM to 10:30 PM.
  • Up to 17 children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Alcohol is not served at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYF

Location

Guest Reviews

8.2
Based on 221 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.45
Room Quality: 7.45
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.45
R
Richard
10
Pros:

I love the location and the hot breakfast.

2025-10-10 • via Nuitee
P
Patricia • partner
10
Pros:

The only reason I didn’t give the last item 5 stars is because of a rotating sprinkler that pounded a metal sign, waking me several times overnight. Stacey at Reception very kindly did a lot of research before she gave us another room, which was MUCH better than the first one anyway. Kudos to Stacey for her compassion & her excellent efforts to assure us of a perfect stay.❤️

2025-10-09 • via Nuitee
P
Peter
8
Pros:

Enjoyed the breakfast we joine friends. The room was cleaned well.
J

2025-10-07 • via Nuitee
V
Valerie
10
Pros:

The staff is friendly and go above and beyond the call of duty. The room was spacious and clean (the bathtub wasn’t as clean as I would’ve liked).

2025-10-06 • via Nuitee
G
Gordon • family
10
Pros:

Great breakfast and
Excellent staff

2025-10-06 • via Nuitee
J
James • partner
10
Pros:

This was a wonderful place to stay. Staff were pleasant and helpful, rooms clean, bed was comfortable, the breakfast was outstanding. Our conversation with table mates was very interesting and pleasant. We throughly enjoyed our visit and stay.

2025-10-05 • via Nuitee
E
Ernest
10
Pros:

Loved the courtyard and the breakfast was excellent.

2025-10-04 • via Nuitee
A
Alan
10
Outstanding by Any Measure
Pros:

Exceeded our expectations in every way. We interacted with many of staff members including the general manager, Kelly. Everyone was friendly and professional. The team has created a wonderful hotel. It was well maintained and very clean. The details, including tablecloths at a breakfast better than any we could have gotten at a nice restaurant, were aimed at improving the guest experience. interacted with many of staff members including the general manager, Kelly. Everyone was friendly and professional. The team has created a wonderful hotel. It was well maintained and very clean. The details, including tablecloths at a breakfast better than any we could have gotten at a nice restaurant, were aimed at improving the guest experience. What a great hotel that obviously serves thousands of guests. We still felt appreciated and special. What a great hotel that obviously serves thousands of guests. We still felt appreciated and special.

2025-09-30 • via Nuitee
V
VICTORIA
8
Pros:

Large pool would be great for families

Rooms dated, but clean.

2025-09-30 • via Nuitee
W
William
10
Pros:

Very friendly and accommodating staff. Wonderful shower, quiet at night, adequate breakfast

2025-09-29 • via Nuitee
J
JagJIT
8
Pros:

Breakfast was very good , room was clean but bathroom bathtub silicone needs redoing.. had mold or gaps in it. Plus bathroom window had mold.. service was great. Nice outdoor and indoor pool

2025-09-28 • via Nuitee
M
Maria Cristina
8
Pros:

Cozy, comfortable and good food

2025-09-27 • via Nuitee
M
mackenzie
8
Pros:

Great breakfast! Staff were lovely and pleasant and did a good job at keeping the motel clean!

2025-09-26 • via Nuitee
B
Barry
10
Pros:

Very clean room, all staff were very friendly and breakfast was excellent.

2025-09-25 • via Nuitee
B
Brenda • partner
10
Pros:

Breakfast was good.

2025-09-22 • via Nuitee
S
Sergio
10
Pros:

Everything about it was Amazing And This Beautiful Girl At the Reception desk Was Absolutely amazing so friendly Etc etc.
ALEXIS i think was Her names.
All of the people on the kitchen area Amazing , Thank you Thank you

2025-09-21 • via Nuitee
I
Irene
10
Pros:

Great breakfast. Friendly staff.

2025-09-21 • via Nuitee
C
Christopher
10
Pros:

Clean and spacious room. Check in was smooth and friendly. The hotel is located in a central part of the city.

2025-09-20 • via Nuitee
D
Donald
10
Pros:

Lovely breakfast and staff

2025-09-18 • via Nuitee
J
Janet • family
6
Pros:

The fold out couch was horrible. I'm used to sleeping on them, but this one was just outside it's 'best before' date. very uncomfortable. time to replace!!!

2025-09-15 • via Nuitee