Best Western Acworth Inn

Hotels
•
Best Western
6.8 (574 reviews)
5155 Cowan Road , Acworth , US
+1 770-974-0116

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (many reports)
Good breakfast (multiple mentions)
Convenient, well-lit location with ample parking
EV charging available
Some rooms reported clean and comfortable
Cons:
Significant cleanliness problems: odors, mold, feces, roaches, ants
Inconsistent housekeeping (rooms not cleaned, towels not replaced)
Room maintenance issues: broken doors, noisy rooms, toilet/drain problems
Mixed service incidents including a reported unreasonable pet/service-dog charge
Some very uncomfortable/old beds reported

Categories

Cleanliness
4.2
Multiple guests reported serious cleanliness problems: unpleasant odors, reports of black mold in shower, feces in tub, live roach, ants in room, and rooms not being cleaned between nights — overall well below acceptable standards.
Service
7.6
Service is mixed but leans positive: many mentions of friendly, helpful, and excellent customer service and staff; however a few reports describe rude or unhelpful front desk interactions and an unreasonable charge for a service-dog visit.
Location
8.6
Location is a consistent strength: convenient off I-75, plenty of parking, well lit and close to dining/options — several guests explicitly praised the location and safety.
Room Quality
5.2
Room quality is inconsistent: some guests found rooms comfortable and beds clean, while others reported very uncomfortable/old beds, noisy rooms, broken bathroom doors, toilet draining issues, water leaks and other maintenance problems.
Amenities
7.6
Amenities received generally positive comments: repeatedly praised breakfast, EV charging availability, and thoughtful small amenities (e.g., grab bar installed); gaps noted include lack of crib and occasional missing towel replacements.
Value for Money
7
Perceived as a budget option with decent value by many guests ('cheap motel', good price), though some serious incidents and an unexpected large pet/service-dog surcharge reduced perceived value for others.
Food and Beverage
8.2
Breakfast and F&B are frequently called out positively: multiple guests described breakfast as good or better than most; overall a reliable positive aspect of the property.
Overall Experience
6
Overall experience is mixed: several repeat or satisfied guests, but a notable number of very negative stays (immediate check-outs, safety/cleanliness issues) lead to an overall middling impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Location and Amenities
Situated just off Interstate 75, Best Western Acworth Inn is a mere 10 minutes' drive from Lake Acworth and Cobblestone Golf Course. The hotel boasts an inviting outdoor pool, a well-equipped fitness room, and complimentary Wi-Fi for all guests.

Comfortable Accommodations
Each guest room at Best Western Acworth Inn is thoughtfully designed with warm colors and comes complete with a microwave, refrigerator, and coffee-making facilities. Guests can enjoy free local calls and unwind with cable TV, including HBO channels.

Exceptional Services
Start your day right with a delicious hot breakfast served on-site. With a 24-hour front desk and a convenient business center, our attentive staff ensures your needs are met promptly. Explore nearby attractions like Red Top Mountain State Park, just a short 15-minute drive away.

Ready to experience comfort and convenience at Best Western Acworth Inn? Book your stay now!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.8
Based on 574 reviews
Cleanliness: 4.2
Service: 7.6
Location: 8.6
Room Quality: 5.2
Amenities: 7.6
Value for Money: 7
Food and Beverage: 8.2
Overall Experience: 6
O
Orval • solo_traveller • us
7
Pros:

Was ok quit for sleeping

Cons:

Being woke at 1:30 in the morning doing some type of room k not sure what that was about .

2026-10-22 • via Nuitee
B
Brian • couple • us
9
Happy with location, price,and cleanliness. This was our second stay and we will be back.
Pros:

Breakfast was good. Room was clean. Amenities were thoughtful.

Cons:

N/A

2026-10-19 • via Nuitee
L
Louis • couple • us
8
2026-10-18 • via Nuitee
R
Richard • couple • us
1
Stay away from this place. These folks are crooks and threatening and did not feel safe.
Pros:

Nothing

Cons:

The front desk clerk was rude and charged us $150 for just briefly visiting another room with my service dog. I paid the $30 for my room’s pet fee but they added another $150 for the visit. This property was listed as pet friendly and I have a certified service dog.

2026-10-16 • via Nuitee
D
Dorothy • family_with_children • us
8
Free Charging!!!
Pros:

I was able to plug in my EV and let it charge all night while I slept!

Cons:

The room had a rather unpleasant odor but I cranked up the air conditioning and acclimated to it. Not sure if it was just a nasty air freshener that was used to cover up a different odor. The bed was clean and comfortable and I love the fact that there was no carpet!

2026-10-15 • via Nuitee
C
Casey • extended_group • us
10
2026-10-12 • via Nuitee
G
Garrett • solo_traveller • us
3
2026-10-12 • via Nuitee
J
James • couple • us
8
2026-10-08 • via Nuitee
M
Ma. Maricela • solo_traveller • us
9
2026-10-07 • via Nuitee
M
McManis • solo_traveller • us
4
Pros:

Staff was helpful

Cons:

Cleanliness

2026-09-17 • via Nuitee
W
Woodrow • solo_traveller • us
10
Pros:

Everything

2026-09-14 • via Nuitee
V
veda • solo_traveller • us
6
Pros:

Everything was clean nice service great

Cons:

The beds was horrible couldn't sleep because of the beds. They must be really old.

2026-09-14 • via Nuitee
S
Susan • couple • us
6
It was a comfortable night except for the ants in the room
Pros:

Location

Cons:

Bugs in the room

2026-09-13 • via Nuitee
P
Philips • solo_traveller • us
8
Everything you want from a cheap motel.
Pros:

Hotel has plenty of parking, is well lit, and near a ton of places to eat or get snacks.

Cons:

Toilet took 2 or 3 flushes each time to flush anything.

2026-09-12 • via Nuitee
R
Reginald • extended_group • vi
3
2026-09-09 • via Nuitee
C
Craigery • family_with_children • us
6
It was comfortable
Pros:

Staff very friendly and helped however they could

Cons:

Stayed two nights, room wasn't cleaned before second night, and towels were not replaced

2026-09-08 • via Nuitee
2
250kaylaf • Family • Maryville, Tennessee
2
Extremely disappointing experience — we checked out within 20 minutes
Pros:

The room smelled so bad that we immediately knew we could not stay. Within minutes of checking in, we noticed what appeared to be black mold in the shower. The door also looked as though it had previously been broken into and poorly repaired, which made us uncomfortable from the moment we entered.

To make matters worse, the staff was not helpful and became argumentative when we brought our concerns to their attention. The room was also incredibly noisy — we could hear virtually every sound from outside and everything happening in the room next to us.

We ended up checking out less than 20 minutes after checking in because the condition of the room and the overall experience were completely unacceptable. We have stayed at many hotels and understand that things aren’t always perfect, but this was far below a reasonable standard. Based on our experience, we would not stay here again and cannot recommend this property.

2026-08-29 • via Tripadvisor
A
Antwan • family_with_children • us
10
2026-08-27 • via Nuitee
A
Anna • solo_traveller • us
8
Pros:

Location was great, and staff was very very kind

Cons:

Older facilities but not bad for the price

2026-08-27 • via Nuitee
F
Farah • family_with_children • us
8
2026-08-26 • via Nuitee