Best Western Plus NorWester Hotel & Conference Centre

Hotels
Best Western Plus
9 (288 reviews)
2080 Highway 61 , Thunder Bay , ca

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and professional staff
Great amenities
Cons:
High price for certain services
Inconsistencies in food quality
Cleaning issues with bathrooms

Categories

Cleanliness
8.46
Several comments noted cleanliness but highlighted some areas needing improvement.
Service
9.43
Staff were consistently described as friendly and professional, with good service overall.
Location
9.47
The property is mentioned as peaceful and conveniently located on the outskirts of the city.
Room Quality
8.42
Rooms are comfortable and quiet, though some opinions noted a need for modernization.
Amenities
9.45
The pool and fitness center were positively reviewed, alongside complimentary breakfast.
Value for Money
8.41
Some guests felt the price was high, affecting the perception of value.
Food and Beverage
8.96
Mixed reviews on food quality; some enjoyed the offerings while others found them lacking.
Overall Experience
9.43
Overall, guests expressed satisfaction and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:25

Property Description

Luxurious Accommodations with Modern Amenities

Experience a stay of comfort and convenience at Best Western Plus NorWester Hotel & Conference Centre in Thunder Bay. The hotel offers stylish rooms equipped with air conditioning, satellite channels, and free Wi-Fi. Indulge in the convenience of in-room refrigerator, microwave, and pet-friendly options.

Relaxation and Wellness Facilities

Unwind at the indoor pool, hot tub, or fitness centre during your stay. Whether you're looking to stay active or simply relax, the hotel provides the perfect amenities.

Convenient Location and Complimentary Services

Situated near popular attractions like Loch Lomond Ski Resort and Thunder Bay International Airport, the hotel also offers free parking and meeting facilities. Book now for a memorable and hassle-free stay.

Important information:

Only 1 room type, the Double Room with Two Double Beds – Dog and Cat Friendly, can accommodate pet dogs and cats.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 288 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
J
Jenna family_with_children ca
9
Pros:

Clean rooms comfy beds sauna and hot tub

Cons:

No microwave in room
Hot tub wasn’t very warm compared to most hot tubs

2026-03-07 via Nuitee
J
Jamie couple ca
7
Pros:

The pool was open for the kids

Cons:

The staff refused late check out because there were too many people asked. We would have to pay for a whole day to stay an extra hour

2026-02-08 via Nuitee
C
Cammy family_with_children ca
9
Pros:

Beautiful location, clean, lovely pool, excellent breakfast.

2026-01-19 via Nuitee
R
Ray couple ca
9
Very nice
Pros:

Beautiful place

Cons:

High price being a First Nation AZA member and part owners

2026-01-04 via Nuitee
G
Getaway47021927668 Family
10
Great Restaurant Service
Pros:

We had a fun staycation. The best part was our waitress Kelly at breakfast. She was so great with my kids, kind, and very helpful. She really made us feel special!! Great job Kelly!

2025-12-21 via Tripadvisor
S
Shawn Jason couple ca
8
2025-12-16 via Nuitee
T
TammyK2025 Couples
2
Horrible pet friendly room
Pros:

We had been traveling across Canada for 4 weeks and I can easily say this is the worst hotel we have encountered. We realize we had a pet friendly room but the room smelled completely foul from the moment we stepped inside. It was not a urine smell but rather I think from the old curtains and bed skirt. We had to store our luggage in the bathroom so the smell wouldn’t permeate into them. When I told the clerk the next morning she didn’t seem to care about our sleepless night. So disappointing after spending $298!!!!! I emailed upon checkout and they replied with an empathetic apology but we will never return

2025-12-02 via Tripadvisor
C
colleenh962 Couples
10
Great!
Pros:

The hotel location is a little ways from the city so it’s nice and quiet. Easy check in. The room was clean and comfortable. The staff were friendly and helpful. We are enjoying the breakfast included

2025-11-13 via Tripadvisor
B
brookm626 Couples
10
Weekend getaway
Pros:

Great weekend getaway, great location to unwhined and relax. The hotel is always in pristine condition, staff are very welcoming and helpful from check in to check out. The property has become a big part of our self care plans in the city.

2025-11-13 via Tripadvisor
4
417bk Family
10
A great place to stay
Pros:

The Best Western Nor’Wester makes each visit a great experience. From the beautiful scenery to the caring and friendly staff we alway look forward to our next stay. Breakfast is always delicious and served quickly. We will be back soon

2025-11-07 via Tripadvisor
N
Nicole Anne couple ca
7
Great sleep
Pros:

The pool

2025-11-07 via Nuitee
C
Cook couple ca
9
Worth every dollar
Pros:

Amazing place the views of the mountain and the sunrise are well worth the drive alone!

Cons:

The cliff hanger breakfast was a little bland and the menu wasnt very big

2025-11-06 via Nuitee
S
sw211 Couples Ottawa, Ontario
10
Setting is a wonderful surprise!
Pros:

This is a slightly more expensive choice, and we were not sure if it would be worth it. It was because the surrounding area was so pretty we forgot that we had been on a long road trip, and felt more like we were at our vacation destination! We were tired, and were so happy to find there was a perfectly great restaurant with a great view and terrific staff. We would stay there again!

2025-10-30 via Tripadvisor
S
Stephanie family_with_children
10
Pros:

The swimming pool and fitness centre was nice. Rooms were very clean and comfortable.

2025-10-09 via Nuitee
K
Kristaps Zadeiks family_with_children ca
9
A smooth, comfortable stay with great service and no issues — excellent value for the quality and ex
Pros:

Everything was well taken care of — the room was clean, comfortable, and quiet. Staff were professional and friendly, and the overall atmosphere felt calm and relaxing. The amenities were great, and it’s clear the place is managed with care.

Cons:

Nothing major. Maybe the room style is a bit classic compared to newer hotels, but everything was spotless and worked perfectly.

2025-10-09 via Nuitee
G
Gloria family_with_children us
9
2025-10-08 via Nuitee
G
Gloria family_with_children us
9
2025-10-08 via Nuitee
P
Paul partner
10
Pros:

great place, clean, great service, friendly staff

2025-09-30 via Nuitee
A
Andrew
2
Pros:

I ordered room with balcony and for $272 I got the 1st floor room with sealed windows. When I found out it was the 1st floor the receptionist assured me I would have the sliding door. It was a lie too.

2025-09-23 via Nuitee
C
Christine couple ca
9
Peaceful place to stay away from the hustle and bustle!
Pros:

Very comfortable bed and free hot breakfast

Cons:

Price

2025-09-20 via Nuitee