Red Roof Inn & Suites Sulphur Springs

Hotels
Red Roof Inn
10 (344 reviews)
1521 Shannon Road East , Sulphur Springs , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Fax/photocopying
Facilities for disabled guests
Wheelchair accessible
Lower bathroom sink
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good location
Nice staff
Cons:
Dirty rooms
Rude service

Categories

Cleanliness
10
Numerous reviews highlighted issues such as dirty rooms, bugs, and poor maintenance.
Service
10
Service quality was mixed; while some appreciated the staff, others reported rudeness and issues with responsiveness.
Location
10
Multiple reviews mentioned the location as a favorable aspect; good for visiting family.
Room Quality
10
Reviews pointed out several issues like broken amenities and cleanliness concerns with the rooms.
Amenities
10
Amenities fell short, as many guests noted missing basic items like towels and coffee makers.
Value for Money
10
Some reviews noted the low price but questioned whether it was worth the quality received.
Food and Beverage
10
Feedback highlighted dissatisfaction with breakfast quality and poor maintenance of the dining area.
Overall Experience
10
Mixed feelings about the overall experience due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:47

Property Description

Convenient Location
Located in Sulphur Springs, Red Roof Inn & Suites offers a comfortable stay with a bar and a seasonal outdoor pool.

Modern Amenities
The air-conditioned rooms feature free WiFi, flat-screen TVs, and private bathrooms. Guests can enjoy a continental breakfast and access a business centre on site.

Multilingual Staff
The 3-star hotel boasts a 24-hour front desk with staff fluent in English, Spanish, Gujarati, and Hindi, ensuring a warm welcome and assistance throughout your stay.

Book your stay at Red Roof Inn & Suites Sulphur Springs for a relaxing and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Please keep your animal on a leash when outside your room. In consideration of all guests, pets must never be left unattended in the guest room. When you walk your pet on the property, please be considerate and clean up after your pet. Service and emotional support animals are always welcome.

Check-In Age Policy: 21 years or older. 18 years or older with a military ID.

Pool is open 1st May to 31st of October.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

10
Based on 344 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
S
Sandy couple us
7
2026-03-28 via Nuitee
T
Tewella solo_traveller us
7
2026-03-12 via Nuitee
T
Taylor solo_traveller us
10
2026-03-12 via Nuitee
R
Robinson solo_traveller us
9
2026-03-09 via Nuitee
J
Jashaun couple us
1
It was horrible I left. I did not stay. I left. That was unacceptable.
Pros:

N/A I didn’t stay

Cons:

Horrible conditions of the room. I didn’t stay. Plus I was told I would not be refunded for the horrible condition of the room. There were bugs all over the room. The toilet didn’t work. Etc ..

2026-01-19 via Nuitee
J
Julie solo_traveller us
5
2026-01-19 via Nuitee
K
Kiryam solo_traveller us
1
It was horrible and I will not ever return.
Pros:

Price

Cons:

The quality of the facility. It was horrible.

2026-01-19 via Nuitee
K
Kenneth family_with_children us
8
2026-01-19 via Nuitee
A
Amanda couple us
10
2026-01-05 via Nuitee
C
Cowell family_with_children us
10
2025-12-30 via Nuitee
P
Parker family_with_children us
9
2025-12-04 via Nuitee
T
Tashawn family_with_children us
10
Pros:

Love this place

Cons:

I miss the breakfast bring it back

2025-11-13 via Nuitee
S
Sandra couple us
10
2025-10-26 via Nuitee
E
E Jane
2
Pros:

The room was not clean, no coffee or coffee pot, no Kleenex. The soap and shampoo conditioner was empty and the old container holders were still stuck on the wall. No elevator, we had to haul our luggage upstairs. The door opens on to the parking lot. The breakfast was 2 sugary cereals, microwave pancakes and white bread for toast. It had a good rating so for the price we decided to try it.

2025-10-12 via Nuitee
J
Justin
6
Pros:

Not much to chose from. Cereal, toast, toaster waffles, milk, and imitation coffee. Description above counter states “buffet.” Far from buffet style. Rooms were a bit dated. This is NOT a 7 out of 10 room. I’d say 5.5-6.

2025-10-12 via Nuitee
B
Barbara J pet
4
Pros:

Pet friendly with sufficient grassy areas. Bed was comfortable, but the room wasn't very clean. I wouldn't stay there again.

2025-10-06 via Nuitee
C
Carl
6
Pros:

Shower head was not operable as should and need disinfectant and shower curtains needed as well clean

2025-09-22 via Nuitee
B
Brenda family_with_children us
1
Pros:

Nothing

Cons:

I had reservations and they canceled on me after I called and said I w would check in latte they said it was fine cause I still had 2 hour before I would arrive

2025-09-18 via Nuitee
A
Aramie
4
Pros:

Rude service dirty rooms it needs to have the health department shut them down random dude knocking at our door late hours of the night would not go there horrible

2025-09-17 via Nuitee
K
Kerry
10
Pros:

The property is really ran down. But the price is good and the staff is so very nice and helpful.

2025-09-17 via Nuitee