Best Western Athens Inn

Hotels
Best Western
8.2 (521 reviews)
1329 US Highway 72 East , Athens , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Good breakfast variety
Cons:
Outdated facilities
Inconsistent room quality
Poor WiFi
Rude checkout experience

Categories

Cleanliness
7.78
Mixed reviews on cleanliness, some rooms noted to be very clean while others had issues.
Service
9.25
Positive feedback on staff friendliness and helpfulness despite some operational issues.
Location
9.29
Several reviews praised the excellent location with easy access to highways and restaurants.
Room Quality
7.24
Concerns about room conditions, such as outdated furniture and discomfort in the mattress.
Amenities
8.27
Some amenities noted as sufficient, but some were in poor condition.
Value for Money
8.23
General consensus that while the hotel has some flaws, it provides decent value for the price.
Food and Beverage
6.78
Breakfast received criticism regarding quality and freshness, affecting overall satisfaction.
Overall Experience
8.75
Generally positive experiences noted, with some exceptions related to specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:29

Property Description

Convenient Location
Located just a 5-minute drive from historic Athens city centre, the Best Western Athens Inn offers easy access to local attractions and Interstate 65, making it a perfect choice for both leisure and business travelers.

Comfortable Accommodations
Each room at the hotel is equipped with modern amenities such as a small refrigerator, coffee-making facilities, work desk, and ironing facilities, ensuring a comfortable stay for all guests. The en suite bathrooms add an extra touch of convenience to the well-appointed rooms.

Great Facilities
Guests can enjoy a daily hot breakfast, relax by the outdoor pool, work out in the fitness centre, and make use of the on-site business centre and launderette. With complimentary WiFi and a 24-hour reception, the hotel caters to all the needs of its guests.

Experience convenience and comfort at the Best Western Athens Inn - book your stay now!

Important information:

Please note the hotel cannot accommodate cats.

Dogs 80 lbs (36 kg) and under are permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HSV

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 521 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.24
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 6.78
Overall Experience: 8.75
L
Leslie solo_traveller us
10
Awesome stay!
Pros:

Room was very clean! Breakfast was great and the pool was clean. We had a great time on our stay. I will definitely stay here again!

2026-08-10 via Nuitee
T
Thomas couple us
9
2026-07-16 via Nuitee
B
Brent solo_traveller us
10
Pros:

Location

Cons:

Nothing really

2026-07-11 via Nuitee
C
Christine solo_traveller us
10
Athens trip.
Pros:

The staff was friendly and nice brooms were clean. It was located in a good area was able to get around easily. Restaurants close by actually right across the parking lot.

Cons:

They could do better with their coffee. It is not good.

2026-07-09 via Nuitee
R
Robert family_with_children us
3
Pros:

Location

Cons:

The beds were horribly

2026-07-08 via Nuitee
J
JamesRS2007 Family La Quinta, Greater Palm Springs, California
2
Staff Theft and Broken Promises – Stay at Your Own Risk
Pros:

Do not stay here. Your belongings are not safe, and corporate will not support you if staff members steal from your room.

I stayed at the Best Western Athens Inn from April 14 to April 18, 2026, in room 139. While packing to leave on our final morning, I discovered that several valuable items were missing from our room. A member of the housekeeping staff had stolen my phone battery charger, my son's phone battery charger, and my noise-canceling headphones.

When I immediately informed the hotel manager, Karen Smith, she told me not to worry and promised I would be fully reimbursed. She explained that the housekeeper had only been on the job for two weeks and had abruptly quit mid-day while finishing our room. The manager assured me she was filing a police report and that they would contact me.

That contact never happened. When I followed up with the Best Western corporate offices, they completely deflected responsibility. I was told: "Any items left in the hotel rooms are the responsibility of the guest and Best Western is not liable if anything gets stolen."

The property will not protect your belongings, and management's promises of reimbursement mean nothing. If you stay at this Best Western, you are doing so at your own risk.

2026-07-01 via Tripadvisor
N
Nedeczky solo_traveller us
6
2026-06-29 via Nuitee
B
bobbypoe42 Business Alabaster, Alabama
10
Best place to stay in the area
Pros:

Location is perfect. Staff is awesome. You cannot find a better place to stay in the area.

2026-06-27 via Tripadvisor
J
janmarieeoff Family Clinton, Arkansas
10
Will stay here again
Pros:

Great place. Breakfast at 5a.m. fully loaded. All chairs comfortable.
Very .well kept older motel place.
Busy area but not noisy inside.
Pool area looked nice too.

2026-06-26 via Tripadvisor
C
Cheryl couple us
10
2026-06-26 via Nuitee
A
Ann solo_traveller us
7
Pros:

Perfect location for our one night stay on a road trip.

Cons:

My family was looking forward to swimming and relaxing in the pool after a long drive. The pool was green and unusable.

2026-06-23 via Nuitee
M
melissabC8955SF Solo travel
10
Great Hotel
Pros:

Enjoyed the pool now problem checking in nice front desk people

2026-06-19 via Tripadvisor
E
Eddins couple us
10
It was very clean and comfortable, great value.
Pros:

Great value

2026-06-08 via Nuitee
S
Sarah family_with_children us
8
Good place with a good price.
Pros:

Very close to I-65

2026-06-07 via Nuitee
A
Alan family_with_children us
1
This place is disgusting and not taken care of.
Pros:

The breakfast was ok but it was limited because machines were broken.

Cons:

The carbon monoxide batteries were bad and constantly beeping, I had to replace them myself. The towels were musty and a few of them had a stain on them that looked like they were from a bowel movement. The door to get in did not work most of the time, we had to leave someone in the room to let us in. There was long black hair all over the floor, that wasn’t ours. There were a ton of bugs including, over 12 spiders, multiple roaches, and a ton of mosquitoes. The drains were clogged to where a couple minute shower left 3 inches of water, and that took over 30 minutes to drain.

2026-06-06 via Nuitee
C
Charles family_with_children us
10
2026-06-05 via Nuitee
R
Randy couple us
8
2026-06-03 via Nuitee
W
Walter couple us
9
2026-05-25 via Nuitee
P
Paul & Kay solo_traveller us
10
2026-05-15 via Nuitee
L
Lauri couple us
5
Pros:

Have always liked this property for years

Cons:

Sorry to see this property is not being maintained properly. Especially after all of the upgrades they have done. Breakfast was not good and coffee was unpleasant. Many things broken or not working. So sad to see it going down hill

2026-05-01 via Nuitee