Mountain Lake Inn

Hotels
8 (423 reviews)
487 Lake Flower Avenue , Saranac Lake , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Convenient location
Cons:
Poor maintenance
Limited amenities

Categories

Cleanliness
6.59
Multiple reviews mention cleanliness issues and dirtiness, indicating the hotel is generally not well-maintained.
Service
8.56
Mixed reviews acknowledge some friendly interactions with staff, but overall service did not stand out positively.
Location
10
Location is conveniently near family in Saranac Lake, appreciated by long-time visitors.
Room Quality
7.6
Rooms are stated to be comfortable but have significant maintenance issues and need upgrades.
Amenities
6.55
Pool and other amenities were not available or in poor condition, disappointing guests.
Value for Money
8.58
Some guests felt the cost was too high compared to the quality of stay, especially when maintenance is lacking.
Food and Beverage
7.54
Breakfast amenities were insufficient; food quality was noted to be cold and lacking variety.
Overall Experience
8.59
Overall experience was negatively impacted by several maintenance issues despite clean rooms and friendly service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:03

Property Description

Indulge in Mountain Serenity

Scenic Surroundings: Nestled in the Adirondack Mountains, our Best Western hotel offers a tranquil escape near Lower Saranac Lake and Lake Flower.

Comfort and Convenience: Relax in our indoor pool, stay connected with free Wi-Fi, and start your day right with a complimentary continental breakfast.

Business and Leisure: Whether you're here for work or play, take advantage of our business center and enjoy in-room amenities like a flat-screen TV, refrigerator, and microwave.

Experience the beauty of the Adirondacks at Best Western Mountain Lake Inn. Book your stay now for a perfect blend of relaxation and adventure.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLK

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 423 reviews
Cleanliness: 6.59
Service: 8.56
Location: 10
Room Quality: 7.6
Amenities: 6.55
Value for Money: 8.58
Food and Beverage: 7.54
Overall Experience: 8.59
R
Randy family_with_children us
8
2026-08-08 via Nuitee
N
Nephew extended_group us
8
Great for us lacrosse players just trying to play lacrosse and sleep in a bed!
Pros:

Great location

Cons:

No wood for the fire pit, like readily available.

2026-08-03 via Nuitee
J
Jamie couple us
10
Loved the facility and would stay there again!
Pros:

Very well maintained and clean. Also, it’s close proximity to venues in Saranac Lake.

Cons:

Just that the pool water was too cold. I thought it was heated.

2026-07-22 via Nuitee
T
Thomas couple ca
7
2026-07-21 via Nuitee
L
Lorna couple us
8
2026-07-15 via Nuitee
D
debra family_with_children us
8
Convenient Stay
2026-07-13 via Nuitee
P
Paula couple us
9
Pros:

Convenient location and allowed dogs which is very important to me.

2026-07-13 via Nuitee
M
Michael solo_traveller us
5
Not the best visit!
Cons:

No elevator!! I have a bad knee.... with luggage is.. not ideal! The bathroom door hits the toilet seat... "come on"

change the breakfast table tops.... can't wash them.. they are rough.... no matter, no one washed them anyway during breakfast

you were understaffed

2026-07-13 via Nuitee
J
JANKIEWICZ couple ca
5
2026-07-09 via Nuitee
C
Cristina couple gg
2
Pros:

We got there at 3 pm, which was the check-in time. The room was not ready, we were told to come back 30 to 45 minutes later. The room was still not ready we asked for another room. The room still smelled like the previous occupants.

Cons:

The cleanliness of the room

2026-07-09 via Nuitee
M
Mithun extended_group us
3
2026-07-08 via Nuitee
K
Katherine couple us
8
2026-07-06 via Nuitee
N
Nigel couple us
2
This hotel should be avoided.
Pros:

Good location and ample parking

Cons:

The whole place is very tired and rundown. This hotel needs serious renovation particularly for the price being charged. Breakfast was bad, limited selection and no one dedicated to ensuring food is replenished and tables wiped down. We even had to ask for basic items such as milk and bagels to be re-stocked.

2026-07-05 via Nuitee
R
Rebeca couple us
10
2026-07-05 via Nuitee
D
Desiree couple us
9
Very nice
Pros:

Clean and comfortable

2026-07-03 via Nuitee
M
Maciej extended_group us
9
2026-06-29 via Nuitee
J
Johnny family_with_children us
6
Decent, no-frills stay that is close to outdoorsy activities.
Pros:

The location is great for nearby attractions like The Wild Center and other hiking options. Staff was friendly and helpful. I liked having a fridge and microwave (great for reheating my mexican food from next door). The air condition seemed to work well and the beds were comfortable. Breakfast was convenient though nothing special: yogurt, bagels, oatmeal. Belgian waffle maker was a nice treat.

Cons:

The room had a musty smell. Like an old wet mop. The carpet had not been thoroughly vacuumed as there was almonds and dust from a previous guest. The bathroom had evidence of a previous flooding event. Indoor pool was available but chilly. Overall the whole place seemed like it had not been updated in some time. The conditions were a bit disappointing considering the stay was not cheap.

2026-06-22 via Nuitee
K
ken couple us
6
The photos look much better than the actual hotel. Pretty deceiving.
Pros:

Not much of a selection for breakfast. Overall facility is not the cleanest. Definitely is in need of a update and a better cleaning staff.

Cons:

Needs a better breakfast and some updating.
Needs a better cleaning staff.

2026-06-21 via Nuitee
D
David couple us
6
Ok
Pros:

The breakfast had few protein ideas ( no eggs, no meat ). But the rest was good.

2026-06-21 via Nuitee
J
James extended_group us
8
2026-06-19 via Nuitee