Mountain Lake Inn

Hotels
•
Best Western
8 (400 reviews)
487 Lake Flower Avenue , Saranac Lake , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Convenient location
Cons:
Poor maintenance
Limited amenities

Categories

Cleanliness
6.59
Multiple reviews mention cleanliness issues and dirtiness, indicating the hotel is generally not well-maintained.
Service
8.56
Mixed reviews acknowledge some friendly interactions with staff, but overall service did not stand out positively.
Location
10
Location is conveniently near family in Saranac Lake, appreciated by long-time visitors.
Room Quality
7.6
Rooms are stated to be comfortable but have significant maintenance issues and need upgrades.
Amenities
6.55
Pool and other amenities were not available or in poor condition, disappointing guests.
Value for Money
8.58
Some guests felt the cost was too high compared to the quality of stay, especially when maintenance is lacking.
Food and Beverage
7.54
Breakfast amenities were insufficient; food quality was noted to be cold and lacking variety.
Overall Experience
8.59
Overall experience was negatively impacted by several maintenance issues despite clean rooms and friendly service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:03

Property Description

Indulge in Mountain Serenity

Scenic Surroundings: Nestled in the Adirondack Mountains, our Best Western hotel offers a tranquil escape near Lower Saranac Lake and Lake Flower.

Comfort and Convenience: Relax in our indoor pool, stay connected with free Wi-Fi, and start your day right with a complimentary continental breakfast.

Business and Leisure: Whether you're here for work or play, take advantage of our business center and enjoy in-room amenities like a flat-screen TV, refrigerator, and microwave.

Experience the beauty of the Adirondacks at Best Western Mountain Lake Inn. Book your stay now for a perfect blend of relaxation and adventure.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 400 reviews
Cleanliness: 6.59
Service: 8.56
Location: 10
Room Quality: 7.6
Amenities: 6.55
Value for Money: 8.58
Food and Beverage: 7.54
Overall Experience: 8.59
M
Monique • family_with_children • us
4
Pros:

The location of the room was perfect. It was a pet friendly room, but we were able to leave our doggo home. I would absolutely book the same room again, with some exceptions. We are smokers, and it was super convenient to just step outside.

Cons:

There was no body wash for the shower.
The bottom lock on the window was broken.
There was a smell in the room...I'm sure it was from someone else's pet stay.
The bathroom vent fan did not work.
I would absolutely book this same room again with these exceptions.

2026-02-13 • via Nuitee
A
Andrea • solo_traveller • us
9
2026-02-10 • via Nuitee
A
Andrea • solo_traveller • us
8
2026-01-29 • via Nuitee
A
Andrea • solo_traveller • us
10
2026-01-27 • via Nuitee
K
Katherine • family_with_children • us
6
Pros:

Ease of checking in.

Cons:

Back entrance to get in where told to park was not shoveled.
The breakfast selection was not what I remembered from previous stays.

2026-01-25 • via Nuitee
A
Andrea • solo_traveller • us
6
2026-01-20 • via Nuitee
S
Svetlana • couple • ru
7
2026-01-20 • via Nuitee
S
Sophia • family_with_children • us
5
I wouldn’t stay at this best western again.
Cons:

The beds felt like they were concave in the middle, the bathrooms had zero ventilation so when you showered it steamed up the entire room, the toilets felt high up but the sinks super low, everything felt dirty. Like not dirty to the point of disgusting but like they do the bare minimum when cleaning. Dead bugs all over the tile of the entrance to the stairs etc.

2026-01-19 • via Nuitee
G
George • couple • us
4
We were disappointed.
Pros:

Location was good.

Cons:

The shower curtain was ridiculously short allowing water flood all over the floor! There was only one chair for two people. The television did not allow for broadcast stations and desk. People did not know how to remedy.

2026-01-19 • via Nuitee
E
Elizabeth • couple • us
8
2026-01-19 • via Nuitee
D
Dennis • solo_traveller • us
9
2026-01-19 • via Nuitee
N
Nancy • extended_group • us
9
2026-01-19 • via Nuitee
K
Kohli • family_with_children • us
10
excellent
Pros:

Customer service was excellent. I had the pleasure of meeting Rebecca, Sabastian, and a member of the cleaning staff, and each of them was professional, kind, and helpful. Breakfast was excellent, and the location was convenient and made my stay even better.

Cons:

NA

2026-01-19 • via Nuitee
D
Dung • family_with_children • us
8
It was good.
Pros:

The room was clean and simple and easy access to what I needed.

Cons:

Building seems dated, could use a refresh inside and out.

2026-01-19 • via Nuitee
K
Kathleen • family_with_children • us
1
Worst motel I've ever stayed at will never stay again
Pros:

Nothing

Cons:

Everything, place was disgusting

2026-01-19 • via Nuitee
W
William • family_with_children • us
4
It wasn't worth the price
Pros:

Breakfast wasn't ready before checkout

Cons:

Beds and pillows were hard and uncomfortable

2026-01-19 • via Nuitee
J
Julie • couple • us
8
2026-01-15 • via Nuitee
C
Courtney • couple • us
3
it was a place to stay for the night, but was nothing elaborate
Cons:

The pool was very cold, the ceiling was falling down, and the window was open to the pool. it was -4 degrees outside. The beds were very uncomfortable, and not a lot of charging options

2026-01-09 • via Nuitee
R
Rowena A • couple • us
7
2025-12-29 • via Nuitee
A
Anthony • family_with_children • us
7
2025-12-23 • via Nuitee