SureStay Plus Hotel by Best Western Greenwood

Hotels
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SureStay Plus Hotel by Best Western
635 U.S. 82 , Greenwood , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great amenities like the pool
Cons:
Issues with cleanliness in some areas
Inconsistent service from reception

Categories

Cleanliness
7.33
Some complaints about the bathroom not being clean and issues with room appliances.
Service
8.3
Generally friendly and professional staff were noted, though there were some issues with reception.
Location
7.84
The hotel felt safe but was noted for lacking visual appeal.
Room Quality
8.29
The rooms were described as comfortable and well-arranged, with amenities like balconies.
Amenities
8.32
The pool area and breakfast options were positively highlighted.
Value for Money
8.28
Positive overall feedback suggests good value at this hotel level.
Food and Beverage
7.83
Breakfast was mentioned positively, but some reviews indicate more time was needed to enjoy it.
Overall Experience
7.8
Reviews collectively indicate a very pleasant experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:27

Property Description

Modern Accommodation in Greenwood

Convenient Amenities: Enjoy air-conditioned rooms with free WiFi, a fitness centre, and family rooms. Indulge in Japanese cuisine at the on-site restaurant or play squash during your stay.

Comfortable Rooms: Each room is equipped with a desk, flat-screen TV, bed linen, and towels for your convenience.

Additional Perks: Benefit from free private parking, a business centre, and a 24-hour front desk at your service.

Experience a seamless stay at SureStay Plus Hotel by Best Western Greenwood. Book now for a memorable trip to Greenwood!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLH

Location

Guest Reviews

Cleanliness: 7.33
Service: 8.3
Location: 7.84
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
V
Vickie • solo_traveller • us
8
Met our needs
Pros:

Room was clean and comfortable

Cons:

Room was on 2nd floor with no elevator. No view from the balcony.

2026-09-01 • via Nuitee
C
Cyle • solo_traveller • us
9
Everything went great and it met my expectations.
Pros:

location is a little sketchy but my evening was quiet and the facility served my needs. Staff was very friendly and helpful. The room was clean and comfy.

Cons:

I cant think of anything I didnt like about the hotel itself.

2026-08-31 • via Nuitee
B
Barbara • couple • us
9
Pros:

Location was convenient.

2026-08-27 • via Nuitee
S
Sam • couple • us
7
2026-08-08 • via Nuitee
K
Kelsey • couple • us
8
Pros:

Very clean and quiet

Cons:

I couldn’t get any clean towels

2026-08-04 • via Nuitee
L
Lee • couple • us
9
Very nice! Pool was great!
Pros:

Very quiet, friendly desk clerk. Clean!

Cons:

We did not have a coffee pot or soap to wash our hands. No big deal!

2026-07-22 • via Nuitee
E
Eileen • couple • us
10
So kind and thoughtful!
Pros:

Very kind and helpful.

2026-07-15 • via Nuitee
R
Richard • couple • us
9
Pros:

The rooms were very clean and so the hotel.

Cons:

The breakfast was cold; the sun eggs and bacon were cold. The bread smell old.

2026-07-15 • via Nuitee
C
Clay • solo_traveller • us
10
2026-07-14 • via Nuitee
K
Kevin • family_with_children • us
8
2026-07-13 • via Nuitee
S
sherrod • couple • us
10
2026-07-13 • via Nuitee
C
Carla • couple • us
10
The stay was exceptional!
Pros:

The cleanliness they accommodated all my needs.

Cons:

Everything was great!

2026-07-06 • via Nuitee
L
Leigh • solo_traveller • us
6
Pros:

Staff was excellent
Room was as described
Hotels was as described

Cons:

Breakfast was sub par at best. The two ladies working the breakfast were soliciting for tips...thats a big nono.
Pool was nasty..I didnt even get to get in it my stay. Very very sad about that..that is why I booked this room. Next time I won't get a hotel with a pool..can't use ot anyway. 😪

2026-07-06 • via Nuitee
D
Daniels • solo_traveller • us
10
Pros:

The big neat and clean room.

Cons:

I had to adjust the air in the Room.

2026-07-04 • via Nuitee
E
Eric • couple • us
5
2026-06-21 • via Nuitee
D
Doug • solo_traveller • us
5
2026-06-18 • via Nuitee
L
Lauren • family_with_children • us
7
Pros:

The staff was very nice.

Cons:

The property was very dated and needs lots of repairs.

2026-06-17 • via Nuitee
R
Ryan • solo_traveller • us
7
2026-06-15 • via Nuitee
N
Nanette Hopkins • solo_traveller • us
10
2026-06-12 • via Nuitee
S
sherrod • couple • us
10
2026-06-10 • via Nuitee