SureStay Plus Hotel by Best Western Greenwood

Hotels
•
Best Western
8 (145 reviews)
635 Highway 82 W, Greenwood, Mississippi, 38930-5029 , Greenwood , US
1-662-455-5777

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Newspapers in lobby (surcharge)
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Wheelchair accessible
Outdoor pool - seasonal
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great amenities like the pool
Cons:
Issues with cleanliness in some areas
Inconsistent service from reception

Categories

Cleanliness
7.33
Some complaints about the bathroom not being clean and issues with room appliances.
Service
8.3
Generally friendly and professional staff were noted, though there were some issues with reception.
Location
7.84
The hotel felt safe but was noted for lacking visual appeal.
Room Quality
8.29
The rooms were described as comfortable and well-arranged, with amenities like balconies.
Amenities
8.32
The pool area and breakfast options were positively highlighted.
Value for Money
8.28
Positive overall feedback suggests good value at this hotel level.
Food and Beverage
7.83
Breakfast was mentioned positively, but some reviews indicate more time was needed to enjoy it.
Overall Experience
7.8
Reviews collectively indicate a very pleasant experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:27

Property Description

Experience comfort and convenience at SureStay Plus Hotel by Best Western Greenwood, where your ideal getaway awaits.

Recreational Amenities
Unwind and recharge with our fitness center and take a refreshing dip in our seasonal outdoor pool, perfect for those sunny days.

Modern Comforts
Stay connected with complimentary wired and wireless internet in our 100 air-conditioned rooms, featuring flat-screen TVs for your entertainment and cozy desks for productivity.

Delicious Start to Your Day
Indulge in a complimentary full breakfast served daily from 6:00 AM to 9:00 AM, ensuring a delightful start to your day before exploring the vibrant local area.

Elevate your travel experience by booking your stay now at SureStay Plus Hotel!

Important information:

  • The seasonal pool will be open from May 01 to October 31.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 30

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8
Based on 145 reviews
Cleanliness: 7.33
Service: 8.3
Location: 7.84
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
W
Wilson • family_with_children • us
10
It was very good
Pros:

The food was great

2026-05-02 • via Nuitee
T
Taylor • solo_traveller • us
10
2026-04-27 • via Nuitee
C
Christine • family_with_children • us
10
2026-04-23 • via Nuitee
F
Fletcher • couple • us
10
My stay was amazing, the dining staffs made feel real welcome, Mrs Hazel recommended tourist locations. The breakfast w
Pros:

Very convenient to restaurants and shopping area.

Cons:

No heated pool

2026-04-20 • via Nuitee
J
John • solo_traveller • us
4
Outdated but spacious room
Pros:

Spacious room

Cons:

Outdated room. Paint splatter everywhere. Had to park in back behind building

2026-04-13 • via Nuitee
K
Kreshauna • couple • us
9
Pros:

The location and facility

2026-04-06 • via Nuitee
J
Jewelena • solo_traveller • us
7
Pros:

Nice for price

2026-03-24 • via Nuitee
G
Geblonski • couple • us
8
I will book again because StaySure is my favorite hotel in Greenwood but it’ll have to be downstairs.
Pros:

The location and normally the rooms

Cons:

Upstairs aren’t as clean and comfortable as downstairs

2026-03-24 • via Nuitee
M
Marion • family_with_children • us
10
2026-03-23 • via Nuitee
R
Robert • extended_group • us
10
2026-03-22 • via Nuitee
A
Angela • solo_traveller • us
10
Pros:

The staff was very friendly

2026-03-21 • via Nuitee
D
Diana • family_with_children • us
5
Pros:

Cleanliness

Cons:

How my card got deactivated minutes after check in

2026-03-18 • via Nuitee
D
Diana • family_with_children • us
6
Pros:

Cleanliness

Cons:

How my card got deactivated after i checked in and the breakfast could be better considering its almost 200 a night

2026-03-13 • via Nuitee
W
William • solo_traveller • us
10
Pros:

It was very clean! I was impressed.

Cons:

The breakfast.could use more cereal options.

2026-02-11 • via Nuitee
S
Shacleva • couple • us
1
2026-01-30 • via Nuitee
G
Gyrl • couple • us
4
The location was great for what we came for but I couldn’t stay any longer after seeing little roaches on the bed and ta
Pros:

I love the back entrance into the room

Cons:

I did not like the small roaches crawling in the bed and table. That is why we packed up and left early

2026-01-20 • via Nuitee
J
jessie • couple • us
10
2026-01-02 • via Nuitee
J
JOSEPH • family_with_children • us
8
Pros:

Customer service was good.

Cons:

No microwave.

2025-12-30 • via Nuitee
H
Hattie • couple • us
9
Pros:

Good

2025-12-30 • via Nuitee
C
Cadedra • couple • us
10
2025-12-01 • via Nuitee