Best Western Plus Oswego Hotel and Conference Center

Hotels
•
Best Western Plus
8.4 (371 reviews)
26 E 1st St , Oswego , US
+1 315-342-4040

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Waterfront location and lake views
Friendly and helpful front-desk staff (named praise)
Good breakfast selection
Pool, hot tub and gym available
Clean rooms and comfortable mattresses noted by many
Convenient walking distance to dining/entertainment
Cons:
Some rooms far from elevators/long walks to rooms
Occasional cleanliness problems (bugs, smells, missed cleanings)
Outdated decor and worn sofas in places
Noise from events/weddings in some stays
Limited parking access/only one elevator causing inconvenience
Billing/payment issues reported by one guest

Categories

Cleanliness
7.2
Mixed reports: several guests praised clean rooms and housekeeping, but multiple reviews reported bugs, filth, smells from dumpsters and missed cleanings that required follow-up.
Service
8.8
Generally positive: front-desk staff repeatedly described as friendly, helpful and praised by name; isolated issues with management decisions and stingy supply handling noted but outweighed by good service.
Location
9.6
Consistently strong: repeatedly cited as waterfront, great views, close to restaurants, walking paths and downtown attractions; many guests highlighted the location as the hotel's main draw.
Room Quality
8
Mostly good: clean rooms, comfortable mattresses and nice bathrooms reported, but some guests noted outdated decor, worn sofas, broken balcony fixtures, and distant rooms from elevators.
Amenities
9
Well-regarded: pool, hot tub, gym and good breakfast offerings were frequently praised; some operational limits (small breakfast area, one elevator, partial parking closures) mentioned but amenities were a highlight.
Value for Money
7.6
Mixed to below-expectation for some: several guests felt the price did not match room updates or facilities; one reviewer explicitly called it a waste of money and others expected more for the rate.
Food and Beverage
9
Strong positive: breakfast described as fantastic, abundant and above average in several reviews; isolated negative comments about eggs but overall F&B is a strength.
Overall Experience
8
Generally positive stay for most guests due to location, views, staff and amenities, tempered by occasional cleanliness, noise, room-location and billing issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Luxurious Accommodation:
Indulge in comfort at Best Western Plus Oswego Hotel and Conference Center, where each room features a flat-screen TV, computer, and stunning views of the lake or river. Relax in your private bathroom after a day of exploration.

Convenient Amenities:
Experience seamless service with a 24-hour front desk always ready to assist you during your stay. Whether you need local recommendations or extra towels, we've got you covered.

Accessible Location:
Located just 51 km from Hancock Airport, our hotel provides easy access for travelers, ensuring a hassle-free journey to your luxurious retreat.

To book your stay at Best Western Plus Oswego Hotel and Conference Center, reserve now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 371 reviews
Cleanliness: 7.2
Service: 8.8
Location: 9.6
Room Quality: 8
Amenities: 9
Value for Money: 7.6
Food and Beverage: 9
Overall Experience: 8
T
Tom • solo_traveller • us
10
2026-10-31 • via Nuitee
J
Jean • family_with_children • us
9
Pros:

Loved the location. On the water and near lots of restaurants and walking path on the Oswego river. We loved the amenities the pool and gym area.

Cons:

I did not care for the long walk to our room. Only two ways in the building so you have to walk a long ways to your room. Exits out are black doors but you can't get in them.

2026-10-26 • via Nuitee
K
Kelly • family_with_children • us
8
2026-10-22 • via Nuitee
J
Jill • couple • us
8
Nice hotel, needs new decor.
Pros:

Very clean, good breakfast. Bathroom was nice and updated.

Cons:

Rooms needed updating

2026-10-19 • via Nuitee
M
Michael • couple • us
10
2026-10-14 • via Nuitee
H
Hugh • family_with_children • ca
8
2026-10-14 • via Nuitee
I
Ina. • couple • de
9
Wir kommen gerne wieder.
Pros:

Die Lage direkt am Fluss mit Balkon war sehr schön. Das Frühstück war reichhaltig, die Auswahl überdurchschnittlich. Das Personal war aufmerksam und sehr freundlich.

2026-10-09 • via Nuitee
A
Anna J • extended_group • us
9
2026-10-09 • via Nuitee
D
David • couple • us
10
Excellent
Pros:

Breakfast, pool/hot tub, view

Cons:

Rate

2026-10-08 • via Nuitee
E
Earl • couple • us
10
Great place to stay
Pros:

Easy access to area

2026-09-18 • via Nuitee
P
Prefontaine • couple • ca
8
Pros:

Mattress comfortable. Clean room. Friendly staff. Free bottled water. Friendly staff. Great location.

Cons:

Pillows were too soft. No variety in pillows

2026-09-14 • via Nuitee
C
Christopher • solo_traveller • us
10
2026-09-07 • via Nuitee
T
thomas • extended_group • us
10
Supernice
Pros:

Eggs are bad. The rest of food was great

2026-09-07 • via Nuitee
V
Vladislav • solo_traveller • gb
10
Pros:

The amazing view, how friendly all the staff was and how close it was historic cites.

2026-09-01 • via Nuitee
T
Tom • family_with_children • us
8
2026-08-26 • via Nuitee
D
Daniel • couple • us
9
Very pleasant was we were in!
Pros:

Location and cleanliness!

Cons:

I’m handicapped.
The manager would not let me in early so that my grandson (entering Oswego SUNY) could help us move in.
When we arrived the desk clerk was helpful.

2026-08-25 • via Nuitee
J
Joanna • couple • us
2
Waste of our money
Pros:

Location

Cons:

Room was so far from elevator and I asked for a closer room because of a bad knee. They put us next to a wedding was loud all night.
Bugs bugs bugs!! You think they would spray! And it was filthy! And smelly . Only thing this place has going is the location!

2026-08-24 • via Nuitee
M
Mary • solo_traveller • us
8
Location location location
Pros:

The location on the lake.

Cons:

Thought for the price that would be a bit more updated and the area where breakfast was served was rather small.

2026-08-23 • via Nuitee
R
remi • couple • fr
8
Pros:

Emplacement, chambre spacieuse, petit déjeuner, salle de sport accessible

Cons:

Mauvaise isolation phonique entre les chambres

2026-08-21 • via Nuitee
J
Jennifer • couple • us
10
2026-08-21 • via Nuitee