Comfort Inn & Suites Johnson City - Binghamton

Hotels
•
Choice Hotels International
7 (284 reviews)
569 Harry L Dr, Johnson City, New York, 13790 , Johnson City , US
+1 607-729-9194

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Facilities

Elevator
ATM/banking
Gift shops or newsstand
Fireplace in lobby
Television in common areas
Free breakfast
Smoke-free property
Free wired internet
Free self parking
Free continental breakfast
See all facilities

Review Highlights

Pros:
Friendly, helpful staff and management
Good breakfast and coffee
Convenient location near shopping and restaurants
Rooms updated/modern in many cases
Pet-friendly / welcoming to pets
Good value for short/one-night stays
Cons:
Cleanliness issues: cockroach, stained towels, poor housekeeping
Noise and recurring hallway/fire alarms disrupting sleep
Maintenance problems: leaks, broken fixtures, ice/vending machines
Security concerns: back door unlocked; attempted entry reported
Some rooms show water damage and wear

Categories

Cleanliness
5
Multiple reviews report poor housekeeping, stains on towels, a cockroach, dirty elevator and bathroom issues (leaks, broken fixtures), so cleanliness is notably below average.
Service
9
Consistently praised: friendly and helpful front desk, supportive manager and staff, prompt maintenance (returned item, fixed toilet). Service is a strong positive and helps offset other negatives.
Location
8
Frequently noted as convenient—near shopping, restaurants and Rt. 86—though a few guests found the entrance tricky to locate.
Room Quality
6
Mixed: some rooms updated, modern and comfortable; others show wear (water-damaged flooring, loose handles, broken fixtures) and occasional leaks or attempted entry incidents.
Amenities
6.5
Breakfast and lobby updates are positives, but several amenity issues (broken ice machine, vending machine taking money, unlocked back door, dirty elevator) reduce the score.
Value for Money
7.5
Often described as inexpensive and good for a one-night stop; guests note it was the cheapest option and provided reasonable value despite issues.
Food and Beverage
8
Breakfast frequently described as good and coffee praised, making F&B a clear positive in reviews.
Overall Experience
6
Overall stays are mixed: many guests enjoyed friendly staff, breakfast and location, but recurring noise (alarms), cleanliness and maintenance problems lead to an overall slightly below-target experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Amenities: Enjoy complimentary wireless and wired internet, concierge services, and gift shops/newsstands.

Delicious Breakfast: Start your day off right with a complimentary continental breakfast served daily.

Prime Location: Situated near Oakdale Mall and Susquehanna River, with Binghamton University just a 5-minute drive away.

Make the most of your stay at Comfort Inn & Suites in Johnson City. Book now and experience convenience and comfort at its finest.

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 284 reviews
Cleanliness: 5
Service: 9
Location: 8
Room Quality: 6
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 6
D
Diana • partner
10
Pros:

Property welcoming to pets. Breakfast good. Decorated lobby was very cute.

2025-10-10 • via Nuitee
J
JOSE • family_with_children
10
Pros:

Good

2025-10-07 • via Nuitee
K
Kimberly • family
2
Pros:

The building appears as though it’s sinking into the ground. The ice machine was broke, the vending machine took money without dispensing and the fire alarm was intermittently going off all night. Terrible.

2025-10-06 • via Nuitee
M
Mary • partner
6
Pros:

Noisy at night.

2025-10-06 • via Nuitee
L
Loyda • family
6
Pros:

Alarm was sound every time! Terrible night!

2025-10-06 • via Nuitee
K
Karen • family
2
Pros:

An alarm in the hallway kept going off randomly making it impossible to sleep.

2025-10-05 • via Nuitee
A
Anasua
6
Pros:

Poor housekeeping. Bathroom was not clean enough.

2025-10-04 • via Nuitee
M
Michael
2
Pros:

Bugs in room. Leak from the floor above in the bathroom and someone tried to enter my room

2025-10-03 • via Nuitee
P
patrick
10
Pros:

👍

2025-10-03 • via Nuitee
P
patrick
10
Pros:

excellent service

2025-10-03 • via Nuitee
Z
ZEKEA
10
Pros:

Convenient shopping; rooms modern

2025-10-03 • via Nuitee
F
Frank J • family
8
Pros:

Clean and served its purpose

2025-10-01 • via Nuitee
B
Barbara
8
Pros:

Booked this hotel for a quick overnight and it was the cheapest we could find in the area. Front desk staff was very friendly and our room was extremely clean. The hotel itself is old and shows its age but the lobby/ lounge area has been updated and is nice.

2025-09-30 • via Nuitee
A
A
10
Pros:

very good

2025-09-30 • via Nuitee
P
Patrick
10
Pros:

Everything was good

2025-09-29 • via Nuitee
E
Ellen
10
Pros:

Room updated except bathroom door handle old and loose. Near the elevator and heard doors slamming closed before going to bed but did not keep us up. It was a little tricky to find the hotel as it seems like you’re turning into a car wash driveway. We circled the block first and then finally found it. Would definitely stay here again.

2025-09-28 • via Nuitee
E
Edwin
10
Pros:

We definitely enjoyed our stay over here! De

2025-09-28 • via Nuitee
D
Dwayne
10
Pros:

I stayed 1 night for Binghamton University Homecoming. At first, I was skeptical about the stay before I made the purchase, because it’s rated a 3-Star hotel online, but I have to tell you that it’s more than a 3-star. I am going to rate it a 4+, because my King Size bedroom was so clean, and looked really nice. The air conditioner kept the room cool. There are a bunch of stores for shopping all around and very good restaurant choices. You’ll love it!

2025-09-28 • via Nuitee
C
Chris
6
Pros:

Everything was fine, but there was a cockroach

A lot of the fixtures were broken, including the door lamp, etc.

2025-09-27 • via Nuitee
P
patrick
8
Pros:

safe place to stay

2025-09-23 • via Nuitee