Best Western Plus Capital Inn

Hotels
•
Best Western Plus
8.5 (268 reviews)
1937 Christy Drive , Jefferson City , US
+1 573-635-4175

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful front-desk staff (specific praise for Daniel)
Clean, spacious rooms reported by many guests
Very comfortable beds—several guests called them 'heavenly' or excellent
Excellent, varied complimentary breakfast mentioned repeatedly
Convenient, easy-to-find location near Mizzou and local sites
Safe property with good facilities (pool/hot tub noted positively)
Cons:
Some cleanliness problems: dirty refrigerator/freezer with ice buildup and worn/dirty carpet noted
Maintenance issues: elevators down for weeks in one report, pool AC broken/too hot to swim
Occasional noisy AC units and humidity/odd smells in some rooms
Vending machines reported empty
A few guests found beds or specific rooms uncomfortable
Perception of being overpriced for the location

Categories

Cleanliness
7.5
Mixed: several reviews note clean, spacious rooms and good housekeeping, but others report issues (dirty refrigerator with ice buildup, worn/dirty carpet, occasional smells).
Service
9.2
Strong: multiple mentions of friendly, helpful front-desk staff (Daniel called out by name) and staff that made stays easier; service is a clear positive across reviews.
Location
9
Very good: repeatedly described as convenient, easy to find, close to event venues (Mizzou), and in a safe area.
Room Quality
8.8
Generally positive: rooms often described as spacious and comfortable with very good beds, though some guests reported noisy AC, humidity issues, and an occasional uncomfortable bed or odor.
Amenities
7.2
Mixed to below average: breakfast and facilities receive praise, but problems reported with elevators being down, pool AC broken/too hot to swim, empty vending machines, and some humidity in pool areas.
Value for Money
7.8
Slightly below target: some guests feel the hotel is overpriced for the location, though others appreciated the amenities and service for the price.
Food and Beverage
9.5
Strong positive: breakfast repeatedly described as fantastic/amazing with many choices; a single comment noted tough baked goods, but overall F&B is a highlight.
Overall Experience
9
Positive overall: many guests would stay again and praise comfort, cleanliness (in many rooms), breakfast, and staff; a minority experienced maintenance/cleanliness issues that tempered stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Location near Missouri State Capitol
Experience comfort and convenience at Best Western Plus Capital Inn, just 3 miles from the Missouri State Capitol Building. Stay connected with free Wi-Fi and indulge in a delicious hot breakfast every morning.

Modern Amenities for a Relaxing Stay
Each room features a 42-inch flat-screen TV, coffee-making facilities, a refrigerator, and a microwave. Enjoy the convenience of these amenities for a comfortable stay.

Fitness and Relaxation Options
Take advantage of the 24-hour fitness center, indoor pool, and hot tub during your stay. Whether you want to stay active or unwind, we have you covered.

Book your stay at Best Western Plus Capital Inn now for a memorable and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.5
Based on 268 reviews
Cleanliness: 7.5
Service: 9.2
Location: 9
Room Quality: 8.8
Amenities: 7.2
Value for Money: 7.8
Food and Beverage: 9.5
Overall Experience: 9
V
Vera • family_with_children • us
4
I will not be staying here again
Pros:

Location was easy

Cons:

The room was not as described. It was listed as 2 queen beds and a pull out sofa bed however it did not have a sofa bed. Also, when the toilet wouldn’t flush, my husband notified the front desk and they dropped off a plunger to do it ourselves.

2026-11-05 • via Nuitee
R
Rachel • family_with_children • us
10
2026-10-22 • via Nuitee
J
Jan • solo_traveller • us
6
Pros:

Not that great. Baked goods tough

2026-10-15 • via Nuitee
A
Andrew • solo_traveller • us
7
Great place to stay for a couple of nights if you’re going to a Mizzou game, but want to avoid the high prices of Columb
Pros:

Clean, comfortable, quiet and a great location.

Cons:

Nothing

2026-10-13 • via Nuitee
P
Patty • couple • us
5
Cons:

The AC unit was very noisy. We had brought leftovers home from dinner and went to put them in the refrigerator. It was very dirty and there was a ton of ice buildup on the freezer section…. clearly by the photo this has not been cleaned in forever!

2026-10-08 • via Nuitee
T
Theresa • family_with_children • us
10
Very comfortable.
Pros:

Daniel was very helpful, friendly and patient. He answered any questions we had. We would stay there again.

Cons:

Can't think of anything.

2026-10-08 • via Nuitee
H
Heather • solo_traveller • us
10
Clean
Pros:

The room was spacious and clean.

2026-09-19 • via Nuitee
T
Tammy • family_with_children • us
9
Pros:

Breakfast was amazing with so many choices and the rooms were clean and spacious!

2026-09-14 • via Nuitee
B
Brian • family_with_children • us
7
Pros:

Clean

Cons:

Bed was uncomfortable and the room smelled funny

2026-09-14 • via Nuitee
T
Tony • solo_traveller • us
10
2026-08-26 • via Nuitee
R
Rodney • solo_traveller • us
10
2026-08-19 • via Nuitee
E
energie1713 • solo_traveller • de
8
2026-08-18 • via Nuitee
M
Martha • couple • us
5
Pros:

The staff at the front desk was friendly

Cons:

the hotel is overpriced for the location and the rooms

2026-07-23 • via Nuitee
S
Susan • solo_traveller • us
9
Pros:

In town for a music event, hotel was clean, quiet, close to what we needed, bed was heavenly comfortable and a/c kicked out the cold during July heat wave! Breakfast was great, will be returning.

Cons:

No complaints

2026-07-18 • via Nuitee
E
E3528NQkellyw • Couples • Pacific, Missouri
6
Not my favorite location
Pros:

Overall, the rooms are nice. The complementary breakfast is appreciated. The beds are incredible! The location is convenient, and easy to get in and out of. The staff at the desk is super friendly, all other staff I’ve ran across has been a little less. The elevators have been down for weeks, our room being on the third floor has made the stay a little frustrating coming in and out with things to carry. The vending machines have been empty of all but Mountain Dew for days. The pool and hot tub are nice, but the room is so humid with no air flow that you can’t even get in and enjoy them with the heat plus trapped in smell of pool chemicals. Highly disappointed about that. Just wasn’t what I hoped for when booking this trip, but they have potential.

2026-07-14 • via Tripadvisor
P
Paula • solo_traveller • us
8
Pros:

Room felt spacious

Cons:

Pool AC was broken. It was too hot to swim.

2026-07-07 • via Nuitee
T
Tucker • family_with_children • us
8
We had a nice stay in this easy to find convenient and safe place!
Pros:

It was easy finding it.

Cons:

Nothing

2026-07-06 • via Nuitee
R
Rob • solo_traveller • us
10
Mary was very sweet and helpful and accommodating. I would come back just for her pleasant demeanor, if nothing else.
2026-07-05 • via Nuitee
M
Mary • solo_traveller • us
10
2026-07-04 • via Nuitee
M
Micah • solo_traveller • us
8
Not bad. Just carpet needed replaced from heavy traffic
Pros:

Location

Cons:

Carpet looked worn and dirty

2026-06-24 • via Nuitee