Best Western La Grande Hacienda

Hotels
Best Western
8 (266 reviews)
1401 North 2nd Street , Cherokee , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
7.58
Several reviews indicate issues with cleanliness, including a wet carpet and poor room service.
Service
9.05
Most staff interactions were positive, including comments on friendly and helpful service.
Location
8.59
Convenient locations for dining and amenities were noted, making it a favorable aspect.
Room Quality
7.04
Some negative comments about room quality, including an unpleasant smell and maintenance issues.
Amenities
8.07
General praise for available amenities but noted that the pool area was under maintenance.
Value for Money
8.03
Some reviews indicated minor concerns, but overall value seems acceptable for the experience.
Food and Beverage
7.58
Food variety at breakfast was good but some items did not meet expectations.
Overall Experience
8.05
Overall experience was decent, with a few notable issues impacting the ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:29

Property Description

Indulge in Comfort and Convenience

Relax by the Pool: Enjoy a refreshing dip in the indoor pool during your stay at Best Western La Grande Hacienda.

Delight Your Taste Buds: Savor delicious meals at the on-site restaurant and kickstart your day with a complimentary continental breakfast.

Convenient Amenities: From free WiFi access to a 24-hour front desk, we ensure your stay is seamless and stress-free.

Experience all this and more just minutes away from the Sanford Museum and Planetarium. Book your stay now at Best Western La Grande Hacienda for a memorable experience in Cherokee, Iowa.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SUX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 266 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
M
Maria couple us
10
Pros:

Staff very kind

Cons:

Clean

2026-09-03 via Nuitee
R
Robert couple us
10
We had such a wonderful experience that we are planning on staying again during our next visit to the area.
Pros:

The staff was absolutely fabulous during our stay. They attended to all our needs and went out of their way to assure we were taken care of. Would definitely recommend this property.

2026-08-18 via Nuitee
L
Luke extended_group us
9
2026-08-15 via Nuitee
S
sfraz2018 Business
10
Highly recommend
Pros:

An A+ experience. The staff was friendly and knowledgeable. Great to work with. Clean and comfortable room. Highly recommend

2026-08-02 via Tripadvisor
L
Lisa family_with_children us
7
Very good and quiet
Pros:

Friendly staff old hotel but clean perfect location

Cons:

The pool was freezing

2026-07-25 via Nuitee
J
Jim solo_traveller us
8
2026-07-25 via Nuitee
D
Diana solo_traveller us
9
2026-07-12 via Nuitee
R
Rick solo_traveller us
4
Pros:

Good location.

Cons:

Expensive for a lower end hotel.

Hotel was dirty in the commons areas, hallways, etc. Has not been vacuumed in weeks.

Maint and supply rooms standing open and dirty

Room was decently clean

Coffee was not good.

2026-06-22 via Nuitee
C
Cunningham solo_traveller us
1
2026-06-18 via Nuitee
K
Kristi solo_traveller us
4
Pros:

The staff was friendly and welcoming. The location was close to most things we needed.

Cons:

This place needs a serious face-lift, its very dated and the updates needed cant be masked by a coat of paint.

The room was clean for the most part but clean doesnt mask the musty smell. The bottom of the shower curtain was dirty and moldy. Breakfast was subpar - you could hear the breakfast attendant microwaving the sausage patties, the apple juice was watery and the orange juice seemed expired. I don't think charging $100+ is a fair price for something that still has the same carpet from the 90s (or before).

2026-06-17 via Nuitee
M
MsBiker Family Topeka, Kansas
2
Not recommended
Pros:

We did not have a good experience at this hotel.
When we got to our room, the window was open; that should have been a clue that room needed airing out. We closed the window and turned on the air conditioner. The room didn't start cooling off so we called the front desk and the manager came and told up that for the air to work, we needed to close the curtains and turn it 63. After the sun went down, about 5 hours later, the air conditioner began to actually get the room to a comfortable 78-80 even with it set to 63.
The hotel had an indoor pool but it wasn't heated. Ankle deep was about as far as any of us ventured into the pool.
Breakfast the next morning was the next disappointment. Very little food was offered. My husband had a small scoop of scrambled eggs (all that was in the serving container) and one sausage (again, all that was in the serving container). I had two pieces of toast. Once those two slices of bread were taken from the bread box, the breakfast attendant replaced those two slices with two more slices. I'm sure management thought this was a good way to save money but people want a good breakfast before hitting the road to the next destination.
I was not impressed with anything about the place: not the service, not the cleanliness, not the amenities.

2026-06-16 via Tripadvisor
D
debra solo_traveller us
9
Lovely place. Very friendly staff. Would definitely stay here again
Pros:

Disability room was very close to the door. Room was super comfortable

Cons:

The first night the lock on my room didn’t work but the staff was amazing and got me another suitable room. The lock was fixed in the morning!

2026-06-16 via Nuitee
S
Scot family_with_children us
9
Staff was very helpful and friendly
Pros:

Beds were very comfortable and breakfast was good.

Cons:

Hallways were a little dirty

2026-06-15 via Nuitee
D
Debra couple us
8
2026-06-01 via Nuitee
J
Juan solo_traveller us
8
2026-05-26 via Nuitee
V
victor extended_group us
8
2026-05-25 via Nuitee
L
Luis couple us
2
Pros:

Really the only nice hotel around Cherokee

Cons:

Far walks to the front office, poor breakfast suggestions. Bugs in the room

2026-05-20 via Nuitee
C
Crow solo_traveller us
9
Pros:

Close to every thing convenient

Cons:

Needed some cosmetic work

2026-05-18 via Nuitee
K
K couple us
6
Cons:

Breakfast options were limited, no bagels or cranberry juice available. Secondary entrances were not key card accessable.

2026-05-18 via Nuitee
C
corneliog2026 Business
10
Will come again
Pros:

Great rooms clean and no problems at all, Sam answered all my questions and helped out

2026-04-29 via Tripadvisor