Best Western La Grande Hacienda

Hotels
•
Best Western
7.6 (154 reviews)
1401 North 2nd Street , Cherokee , US
+1 712-225-5701

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very friendly, helpful staff (many mentions)
Good/central location (close to attractions)
Several guests enjoyed the breakfast
Some rooms reported as comfortable/clean
Multiple guests would stay again or recommend
Cons:
Dirty common areas, hallways, and carpets
Rooms are dated and in need of updates (old carpet, dark hallways)
Inconsistent/poor breakfast for some (limited items, poor juice/sausage)
Pool reported as unheated/freezing
Maintenance and cleanliness issues in rooms (moldy shower curtain, dirty chair, gross drain)
Perceived as expensive for the property's condition

Categories

Cleanliness
5
Multiple guests reported dirty common areas and hallways, unvacuumed carpets, musty smells, moldy/dirty shower curtain, a dirty chair, and a gross sink drain — cleanliness is a clear weakness.
Service
9.5
Consistently praised: staff described as friendly, helpful, absolutely fabulous and attentive; several reviews explicitly note excellent service and willingness to recommend.
Location
9
Frequently noted as a strong point: reviewers repeatedly said the location was good/close to things and in one case 'perfect location.'
Room Quality
6.8
Rooms described as dated and worn (old carpet, dark hallways), with some guests noting musty smells and maintenance issues; a few guests reported rooms were 'decently clean' or comfortable, so quality is mixed but below average.
Amenities
7
Amenities problematic in spots: indoor pool reported as freezing/unheated and maintenance/supply rooms left open and dirty; however amenities exist (pool, breakfast area), so fair but inconsistent.
Value for Money
7
Several guests felt the price was high for a lower-end/dated property and referenced $100+ being unfair, though some found the stay acceptable — value perception is mixed but leans negative.
Food and Beverage
8
Mixed reports: multiple guests praised 'breakfast was very good' while others described subpar breakfast (limited items, microwaved sausage, watery/poor juice) and bad coffee; overall inconsistent but often satisfactory.
Overall Experience
8.5
Overall impressions are mixed but generally positive about staff and location with several guests willing to return or recommend; cleanliness and dated condition dampen the experience for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Indulge in Comfort and Convenience

Relax by the Pool: Enjoy a refreshing dip in the indoor pool during your stay at Best Western La Grande Hacienda.

Delight Your Taste Buds: Savor delicious meals at the on-site restaurant and kickstart your day with a complimentary continental breakfast.

Convenient Amenities: From free WiFi access to a 24-hour front desk, we ensure your stay is seamless and stress-free.

Experience all this and more just minutes away from the Sanford Museum and Planetarium. Book your stay now at Best Western La Grande Hacienda for a memorable experience in Cherokee, Iowa.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SUX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 154 reviews
Cleanliness: 5
Service: 9.5
Location: 9
Room Quality: 6.8
Amenities: 7
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8.5
L
Lisa • couple • us
10
We would stay again!
Pros:

Breakfast was very good!

2026-10-29 • via Nuitee
B
Bazil • solo_traveller • us
10
2026-10-19 • via Nuitee
M
Marlene • family_with_children • us
9
Very good stay, reasonably priced. Would recommend this place to others!
Pros:

Very friendly staff, breakfast was very good and location was good

2026-10-16 • via Nuitee
S
Salois • family_with_children • us
10
2026-10-16 • via Nuitee
K
Kenneth • solo_traveller • us
2
Compared to other hotels I've stayed, this one would be near the bottom. But I did like the staff.
Pros:

The staff was most helpful and pleasant. The breakfast was good.

Cons:

The whole hotel is very dated. The hallways are dark. There was a sense of everything being unkept and worn. The chair in my room was not clean. The sink back drain whole was full of gross stuff I don't even know how to describe. The carpet did not feel as if it had been cleaned in some time. It was disappointing. I visited with 2 other people that were staying there as well, and they were also disappointed.

2026-10-11 • via Nuitee
M
Maria • couple • us
9
2026-10-07 • via Nuitee
R
Robert • couple • us
10
Great
Pros:

Friendly host.

2026-09-17 • via Nuitee
J
Jason • couple • us
7
2026-09-14 • via Nuitee
K
Kevin • solo_traveller • us
3
Pros:

Breakfast was good

Cons:

I booked 3 rooms. Only got 2 and wouldn't refund me the 3rd room.

2026-09-10 • via Nuitee
M
Makayla • solo_traveller • us
7
2026-09-07 • via Nuitee
M
Maria • couple • us
10
Pros:

Staff very kind

Cons:

Clean

2026-09-03 • via Nuitee
R
Robert • couple • us
10
We had such a wonderful experience that we are planning on staying again during our next visit to the area.
Pros:

The staff was absolutely fabulous during our stay. They attended to all our needs and went out of their way to assure we were taken care of. Would definitely recommend this property.

2026-08-18 • via Nuitee
L
Luke • extended_group • us
9
2026-08-15 • via Nuitee
S
sfraz2018 • Business
10
Highly recommend
Pros:

An A+ experience. The staff was friendly and knowledgeable. Great to work with. Clean and comfortable room. Highly recommend

2026-08-02 • via Tripadvisor
L
Lisa • family_with_children • us
7
Very good and quiet
Pros:

Friendly staff old hotel but clean perfect location

Cons:

The pool was freezing

2026-07-25 • via Nuitee
J
Jim • solo_traveller • us
8
2026-07-25 • via Nuitee
D
Diana • solo_traveller • us
9
2026-07-12 • via Nuitee
R
Rick • solo_traveller • us
4
Pros:

Good location.

Cons:

Expensive for a lower end hotel.

Hotel was dirty in the commons areas, hallways, etc. Has not been vacuumed in weeks.

Maint and supply rooms standing open and dirty

Room was decently clean

Coffee was not good.

2026-06-22 • via Nuitee
C
Cunningham • solo_traveller • us
1
2026-06-18 • via Nuitee
K
Kristi • solo_traveller • us
4
Pros:

The staff was friendly and welcoming. The location was close to most things we needed.

Cons:

This place needs a serious face-lift, its very dated and the updates needed cant be masked by a coat of paint.

The room was clean for the most part but clean doesnt mask the musty smell. The bottom of the shower curtain was dirty and moldy. Breakfast was subpar - you could hear the breakfast attendant microwaving the sausage patties, the apple juice was watery and the orange juice seemed expired. I don't think charging $100+ is a fair price for something that still has the same carpet from the 90s (or before).

2026-06-17 • via Nuitee