SureStay Plus Hotel by Best Western Salmon Arm

Hotels
•
Best Western
7.8 (856 reviews)
61 10th Street Southwest , Salmon Arm , ca
+1 250-832-9793

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Convenient location
Cons:
Bed comfort
Noisy heating
Missing hot tub
Cleanliness issues

Categories

Cleanliness
6.1
Air conditioning and heating issues, reports of cleanliness below standard.
Service
8.56
Staff were responsive and helpful, with several mentions of good service.
Location
9.1
Convenient location with mentions of nearby amenities and easy access.
Room Quality
7.56
Generally good room quality but some reports of discomfort in beds.
Amenities
7.59
Basic amenities available; some complaints about missing features like restaurants.
Value for Money
8.04
Recognized value with good breakfast options and room space for rates.
Food and Beverage
7.6
Breakfast quality is above expectations; some comments on limited options.
Overall Experience
7.87
Mixed experiences, but most reviews indicate a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:22

Property Description

Convenient Location
Situated just off the Trans-Canadian Highway and a short 5-minute drive from Salmon Arm town center and the picturesque waterfront, the SureStay Plus Hotel by Best Western Salmon Arm offers a prime location for travelers looking to explore the area.

Comfortable Accommodations
Each room at the hotel is equipped with a microwave, refrigerator, cable TV, free Wi-Fi, a seating area, and coffee making facilities, ensuring a comfortable and convenient stay for all guests.

Relaxing Amenities
Guests can unwind and recharge at the indoor pool and hot tub, perfect for relaxation after a day of exploring. Additionally, a daily breakfast buffet is served, and the 24-hour front desk is always available to assist guests.

Experience the perfect blend of convenience and comfort at the SureStay Plus Hotel by Best Western Salmon Arm. Book now for an unforgettable stay!

Important information:

Please note, guests traveling with pets must inform the property in order to secure a pet room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YLW

Location

Guest Reviews

7.8
Based on 856 reviews
Cleanliness: 6.1
Service: 8.56
Location: 9.1
Room Quality: 7.56
Amenities: 7.59
Value for Money: 8.04
Food and Beverage: 7.6
Overall Experience: 7.87
K
Karen • family_with_children • ca
8
2026-08-26 • via Nuitee
H
Henrietta • couple • ca
8
Very good value.
Pros:

Best breakfast at a motel!

Cons:

Bathroom can be better.

2026-08-25 • via Nuitee
K
katrin • solo_traveller • de
5
2026-08-24 • via Nuitee
A
Andrew • solo_traveller • ca
2
2026-08-24 • via Nuitee
P
Penny-lynn • couple • ca
10
2026-08-24 • via Nuitee
S
Stephen • extended_group • au
7
2026-08-22 • via Nuitee
S
Sherry • solo_traveller • ca
7
Pros:

Room was spacious and clean. Bed was comfortable. The free breakfast was decent. The location was excellent.

Cons:

Nothing really. I think for a longer stay like we had, we needed a suite with a sofa or sitting chairs. Parking was at a minimum, since there was a paving company that took lots of spaces with their big trucks.

2026-08-18 • via Nuitee
M
Matilda • couple • ca
8
Was good would stay again, when prices are lower..
Pros:

Good location

Cons:

No coffee and the pool room was stuffy and hot

2026-08-15 • via Nuitee
R
Rita • solo_traveller • ca
9
Pros:

Room comfortable. Especially enjoyed having a comfortable sofa to sit on. Enjoyed the outdoor patio.

Cons:

No coffee maker in the room.

2026-08-15 • via Nuitee
R
Randy • couple • ca
7
Returning customer continuing to recommend to his hotel.
Pros:

Location to water slide, restaurants and the midpoint of our journey. Staff seemed keen to make our stay welcome and comfortable.

2026-08-14 • via Nuitee
W
William • family_with_children • ca
1
Would not return
Pros:

I did not have a good experience.

Cons:

Very unclean, crumbs on furniture, dirt on floor, hair on comforter also slight stain on a sheet so had me wondering if room was even cleaned. Feet were black from only sort time walking around room.

2026-08-13 • via Nuitee
E
edith • couple • ca
7
Just okay
Pros:

I like the quietness and close proximity to the highway

Cons:

Hot tub was not working, my husband was so disappointed as there was no notice that it was out of order

2026-08-12 • via Nuitee
M
Mike • couple • ca
3
Move the friggin' lamp over the fridge. Hit my head on it 20 times in 1 night.
Pros:

Staff was friendly

Cons:

Really expensive for a basic motel

2026-08-12 • via Nuitee
K
Keaton • solo_traveller • ca
8
2026-08-10 • via Nuitee
A
Antoniya • family_with_children • ca
9
2026-08-06 • via Nuitee
A
Ahmed • couple • qa
8
Fantastic from check in to check out. Jim to Berry thumbs up
Pros:

Front desk staff and Shelly with housekeeping team and Kitchen Assistant Lisa all are kind enough to make it happen for the property.

Cons:

Location and staff.
It is quiet and all basic services are available.

2026-08-05 • via Nuitee
K
Kelcey • couple • ca
5
We didnt, booking.com did not book us a pet friendly room.
Pros:

We arrived at this location and we're refused service because bookong.com attempted to secure us a room that was not pet friendly. This location refused our business because booking.com did not communicate to the location tjat we requested a pet friendly room.

2026-08-04 • via Nuitee
B
Benson • solo_traveller • ca
9
Pros:

Very nice, clean, comfortable room.

Cons:

Not much

2026-08-03 • via Nuitee
L
Lisa • solo_traveller • ca
10
I would for SureStay again.
Pros:

I liked the parking right outside the door, the staff was excellent and accommodating. Would definitely come back here.

Cons:

Everything was great.

2026-08-03 • via Nuitee
K
K9058UGdaleh • Solo travel
2
Don't stay here
Pros:

Was there for 4 days 258 a day you would expected to be treated nicely for the price. Socks black from the floor . No cleaner for 4 days. A knock on my door . A mounting telling me I have been calling a room in the hotel and knocking on the door. I said no not me. I said check the phone records at the desk. He said OK and left. An hour later 2 cops at door with front desk guy said you half to leave. Said what now. Same thing I have not touched the roor to room phone or knocked on any doors. I said check camera check phone records. So kicked out at 10 pm. Desk guys name Barry Herbert. I have no record do t do stuff like this. I am 69. So if you want this in your life this is the place for you.discusting place. Seeking lawsuit.

2026-07-28 • via Tripadvisor