American Inn & Suites West Memphis I-40/I-55

Hotels
Independent
7.2 (110 reviews)
3401 Service Loop Rd, West Memphis, Arkansas, 72301 , West Memphis , US

Facilities

Free WiFi
24-hour front desk
Concierge service
Outdoor furniture
Smoke-free property
Free self parking
Computer station
Coin laundry on site

Review Highlights

Pros:
Clean property
Excellent staff
Comfortable rooms
Value for money
Cons:
No breakfast
Dingy atmosphere

Categories

Cleanliness
6.85
While mentioned as clean, one review noted that the hotel was somewhat dingy, impacting the overall perception.
Service
8.31
Multiple mentions of excellent service from staff highlight strong customer service.
Location
7.86
The location was described as quiet and safe, making it appealing for travelers.
Room Quality
7.81
Rooms were noted as comfortable and spacious with clean bedding.
Amenities
6.84
No amenities were explicitly mentioned, but the absence of breakfast detracts from the score.
Value for Money
7.8
Guests felt the pricing was right for the quality received.
Food and Beverage
4.85
No food options mentioned, and breakfast was not provided.
Overall Experience
7.32
Overall experiences were positive, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:46

Property Description

Convenient Amenities and Services
Enjoy complimentary wireless internet access, concierge services, and a handy vending machine during your stay at American Inn & Suites West Memphis I-40/I-55.

Featured Amenities
Take advantage of the business center, 24-hour front desk, and ample free self-parking available onsite for your convenience.

Comfortable Accommodations
Relax in one of the 37 air-conditioned rooms featuring modern amenities like refrigerators, flat-screen televisions, and complimentary wireless internet. The rooms also offer microwaves and desks for your comfort.

This West Memphis hotel is ideally situated just minutes away from Southland Casino Racing and a short drive from other popular attractions. Book your stay at American Inn & Suites West Memphis I-40/I-55 for a comfortable and convenient experience.

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.2
Based on 110 reviews
Cleanliness: 6.85
Service: 8.31
Location: 7.86
Room Quality: 7.81
Amenities: 6.84
Value for Money: 7.8
Food and Beverage: 4.85
Overall Experience: 7.32
S
Sharonda family
8
Pros:

Nice people

2025-09-22 via Nuitee
B
Brandy family
10
Pros:

Clean property. Excellent staff. Room is comfortable and tidy. Will stay again!

2025-09-22 via Nuitee
B
Brandy family
10
Pros:

Hotel is very clean on the outside as well as the inside! The manger and his wife are very nice and helpful.. My room is very spacious and clean! Everything looks very updated and the beds are comfortable! Highly recommend if you need a nice quite comfortable place to stay and if I ever come back this way I will stay again!

2025-09-22 via Nuitee
B
Britany family
8
Pros:

Clean but dinghy, no breakfast, quiet, easy, safe area. Front desk man was nice but not quick. Great for the price.

2025-09-21 via Nuitee
E
Evelin
10
Pros:

Cuatomer service was excellent!

2025-09-07 via Nuitee
H
Heather family
10
Pros:

Priced right (less than $80 after tax). Beds very comfortable. Property shows wear. Housekeeping forgot to empty trash can in bathroom from previous guest. Bedding and towels clean.

2025-08-31 via Nuitee
S
Stephanie family
10
Pros:

The service was great! A nice size room and the beds were comfortable. Interior hallways made it really quiet and we were near an entryway. Right next to Flying J who has a Denny's and conventional truck stop fare.

2025-07-08 via Nuitee
S
Stephen
4
Pros:

Manager at front desk was rude when I asked for extra time at check out( 20 minutes). My fiancé was getting ready and needed more time to get dress. He had a mean attitude with me and gave me 10 minutes instead. The worst.

2025-06-04 via Nuitee
C
cliff
8
Pros:

Chinese restaurant on location was excellent

2025-05-23 via Nuitee
D
Dawn
10
Excellent stay!
Pros:

Excellent check in. Room was spacious and very comfortable. It had a very comfortable couch with 2 ottomans. Bed was one of the most comfortable beds we ever slept in.

2025-05-02 via Nuitee
C
Carl
10
High value for the price
Pros:

I was really quite impressed at the stay given the price. The room was clean and in good condition. The family running the place were nice and helpful. It was certainly no frills, but of all of the hotels in this price range this is easily the best experience I’ve had. I would match the condition to hotels priced 50% more. The area was safe, though a bit noisy. I would trust bringing my kids, though I was solo this trip. I definitely recommend it.

2025-04-12 via Nuitee
A
Amber
10
Pros:

Convenient , check in was about 5 minutes. The room was clean and the whole building smelt clean. Only issue was the lobby was closed when I went to check out, but I was also checking out at 530am so it wasn’t an issue.

2025-04-09 via Nuitee
R
Rachelle partner
8
Pros:

This was an easy place to stay close to Downtown Memphis. Nothing special, but GREAT for the price. Clean, comfortable bed, a little.bit of freeway noise, but not anything that kept me awake.

2025-03-23 via Nuitee
M
michaela partner
6
Pros:

nothing unique about it. we were looking for a cheaper, clean place to crash after a ball game since we live out of state. we got what we paid for, a standard clean room.

2025-02-23 via Nuitee
T
Taurus
6
Pros:

Badly

2025-02-22 via Nuitee
D
Devonna
2
Last option!
Pros:

The bathroom had mice droppings behind it too nasty to take a picture and it smells in the hallway. They knocked on the door starting at ten o’clock and check out is 11am. They aren’t friendly with the customers. The first and last time!

2025-02-16 via Nuitee
C
Carol
10
Nice, comfortable stop in our journey
Pros:

We're still here but the room has been very nice. The only issue is that the fridge didn't work but that wasn't a big deal to us. Friendly gentleman at check-in, the room is everything we needed for just crashing for a few hours before continuing our travels.

2025-01-24 via Nuitee
D
Derrick partner
10
Pros:

Great Place! Friendly Staff! Highly Recommend!

2025-01-23 via Nuitee
E
Elizabeth
8
Pros:

Check in was in the vestibule because the lobby was locked, but it took a little while and was pretty chilly.

2025-01-05 via Nuitee
F
FRANK
6
Pros:

The cleaning staff knocked on our door at 9am telling us it was time to check out, check out was 11...

2025-01-03 via Nuitee