Best Western West Hills Inn

Hotels
•
Best Western
7.6 (328 reviews)
1100 West 10th Street , Chadron , US
+1 308-432-3305

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location / easy to find
Friendly and helpful staff
Good value for price
Some guests report very clean rooms
Good breakfast for a motel (in many reviews)
Spacious king spa suites
Easy parking / drive-through access
Quiet nights reported by some guests
Cons:
Outdated property, furnishings and carpeting
Cleanliness issues in several rooms (mold, filthy tub, dust, stains)
Noisy AC units and noise from adjacent rooms/doors
Cloudy pool and inconsistent hot tub
WiFi failures reported
No elevator for upper floors
Inconsistent breakfast quality and occasional limited options (power outages)
Lumpy / uncomfortable mattresses and unfinished repairs

Categories

Cleanliness
5.8
Multiple guests reported mold in showers, dusty surfaces, stained/outdated carpeting, a filthy shower/tub and inconsistent housekeeping; a few guests said rooms were very clean but overall cleanliness issues are noteworthy.
Service
8.8
Staff are frequently described as friendly and helpful (fixed hot tub promptly, pleasant breakfast service). A few comments note indifferent or terse front desk interactions, but service is generally a strength.
Location
9.2
Consistently praised: easy to find, good parking, close to Chadron State Park and nearby restaurants; location is a strong positive across reviews.
Room Quality
5.6
Rooms and the property are described as old and in need of investment: lumpy mattresses, outdated bedding and carpeting, noisy AC units, exterior-door layout noise and unfinished repairs (tub).
Amenities
6.8
Mixed: pool was cloudy and hot tub had issues (but was fixed quickly), WiFi failures reported, no elevator and inconsistent hot water for some amenities; some amenities useful but unreliable.
Value for Money
8
Several guests state the rooms offer good value and continue to return annually; despite refurbishment needs, many feel the price reflects acceptable value.
Food and Beverage
7.4
Breakfast received mixed feedback: some called it excellent for a motel, others found the hot items poor or limited when power issues occurred—overall slightly above average for a motel breakfast.
Overall Experience
9.2
Many repeat guests report a positive overall stay (clean rooms for some, good location, helpful staff) despite maintenance and cleanliness shortcomings; overall impressions remain favorable for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Luxurious 4-Star Accommodation
Indulge in the lavish amenities at Best Western West Hills Inn, featuring an indoor pool, fitness centre, and hot tub for the ultimate relaxation experience.

Convenient Facilities and Services
Enjoy the convenience of free WiFi, private parking, and a business centre during your stay. The 24-hour front desk ensures all your needs are met promptly.

Explore Chadron's Charm
Located in Chadron, guests can immerse themselves in the local culture and activities, such as cycling, ensuring a memorable and exciting experience.

Book your stay at Best Western West Hills Inn now to experience luxury and convenience at its finest.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 328 reviews
Cleanliness: 5.8
Service: 8.8
Location: 9.2
Room Quality: 5.6
Amenities: 6.8
Value for Money: 8
Food and Beverage: 7.4
Overall Experience: 9.2
J
Jason • solo_traveller • us
7
Cons:

They couldn't provide me with a receipt.

2026-11-02 • via Nuitee
J
Judith • couple • us
9
A good place to stay!
Pros:

We didn't have breakfast at the hotel. We ate next door at a Country Kitchen Restaurant.

Cons:

The AC/Heater fan was too noisy to run overnight

2026-10-29 • via Nuitee
A
Ann • couple • us
8
2026-10-23 • via Nuitee
G
Gerald • family_with_children • us
8
2026-10-19 • via Nuitee
G
Gerald • family_with_children • us
8
2026-10-19 • via Nuitee
J
John • solo_traveller • gb
8
2026-10-12 • via Nuitee
M
Marvelys • solo_traveller • us
10
Pros:

Locación,limpio

2026-10-08 • via Nuitee
B
Barbara • couple • us
10
2026-09-19 • via Nuitee
H
harm jan • solo_traveller • nl
2
Pros:

Staff was ok.
Location was ok.

Cons:

Hotel looks like its 60 years old.
Everything is old.
It smells old.

Not what i exact from Best Western

2026-09-15 • via Nuitee
R
Ronda • couple • us
6
2026-09-14 • via Nuitee
O
Oglala Lakota • solo_traveller • gb
8
Pros:

Location to a lovely restaurant and the region in general

Cons:

Needs investment

2026-09-11 • via Nuitee
P
Pascal • couple • fr
8
2026-09-10 • via Nuitee
D
Deborah • solo_traveller • us
5
2026-09-09 • via Nuitee
G
Guido • solo_traveller • it
8
2026-09-08 • via Nuitee
J
Jennifer • extended_group • us
8
2026-09-07 • via Nuitee
S
Steffen • couple • de
8
2026-09-05 • via Nuitee
M
Mark • extended_group • us
8
2026-09-04 • via Nuitee
T
Tamara • solo_traveller • us
10
2026-09-02 • via Nuitee
G
Glenda • couple • us
9
Pros:

Very clean

Cons:

Hard to identify where the entrance was

2026-08-28 • via Nuitee
J
Jason • solo_traveller • us
5
2026-08-27 • via Nuitee