Best Western West Hills Inn

Hotels
•
Best Western
8 (448 reviews)
1100 West 10th Street , Chadron , us
+1 308-432-3305

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice location
Pool amenities
Cons:
Dirty rooms
Maintenance issues
No elevator
Uncomfortable beds

Categories

Cleanliness
5.64
Multiple reviews indicated issues with cleanliness, including dirty floors and unacceptable conditions in rooms.
Service
9.11
Service was generally praised, particularly the friendly staff, although there were issues with room readiness.
Location
9.15
The location was positively noted, with convenient access to local attractions.
Room Quality
7.6
Room quality varied; while some rooms were nice, others had severe cleanliness and maintenance issues.
Amenities
8.63
Amenities like the pool and breakfast received positive mentions, although there were complaints about noise.
Value for Money
7.59
Considering the poor cleanliness and maintenance, the value for money may not meet expectations.
Food and Beverage
8.64
The breakfast was generally well-received.
Overall Experience
7.61
Overall stay had positive and negative experiences; cleanliness issues burdened the enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:40

Property Description

Luxurious 4-Star Accommodation
Indulge in the lavish amenities at Best Western West Hills Inn, featuring an indoor pool, fitness centre, and hot tub for the ultimate relaxation experience.

Convenient Facilities and Services
Enjoy the convenience of free WiFi, private parking, and a business centre during your stay. The 24-hour front desk ensures all your needs are met promptly.

Explore Chadron's Charm
Located in Chadron, guests can immerse themselves in the local culture and activities, such as cycling, ensuring a memorable and exciting experience.

Book your stay at Best Western West Hills Inn now to experience luxury and convenience at its finest.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 448 reviews
Cleanliness: 5.64
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.63
Value for Money: 7.59
Food and Beverage: 8.64
Overall Experience: 7.61
S
Steffen • couple • de
8
2026-09-05 • via Nuitee
M
Mark • extended_group • us
8
2026-09-04 • via Nuitee
T
Tamara • solo_traveller • us
10
2026-09-02 • via Nuitee
G
Glenda • couple • us
9
Pros:

Very clean

Cons:

Hard to identify where the entrance was

2026-08-28 • via Nuitee
J
Jason • solo_traveller • us
5
2026-08-27 • via Nuitee
S
Sherod • family_with_children • us
3
Cons:

The pool was so cloudy it didnt look good to swim in. The "hot" breakfast food were awful.

2026-08-22 • via Nuitee
L
Little • couple • us
8
2026-08-21 • via Nuitee
D
Diane • solo_traveller • us
2
For the price, I expect to be able to use the shower
Cons:

Shower/tub was filthy. Repairs on tub were left unfinished. The tub needs to be reglazed or replaced

2026-08-17 • via Nuitee
K
kristin gross • couple • us
7
perfect drive through location. thank you!
Pros:

all good.

Cons:

all good.

2026-08-15 • via Nuitee
A
Andrea • couple • us
8
2026-08-11 • via Nuitee
R
Robert • extended_group • us
9
2026-08-07 • via Nuitee
H
Henderson • solo_traveller • us
6
Pros:

Very friendly staff, staff were helpful and fixed the hot tub issue immediately after told

Cons:

The hotel needs so many updates, carpeting, bedding, everything is outdated, stained, didnt smell great, our mattresses were so lumpy and uncomfortable, dust on everything in the room, someone else clothes were in the bathroom upon arrival, im not so sure our room was even properly cleaned before check in

2026-08-06 • via Nuitee
T
Terry • couple • us
9
We would stay here again.
Cons:

AC unit was very noisy.

2026-08-06 • via Nuitee
B
bobbis848 • Couples
8
Very nice
Pros:

Very clean. Everything worked.

2026-08-05 • via Tripadvisor
Z
Zhi Rui • couple • us
10
2026-08-03 • via Nuitee
E
Emily • family_with_children • us
7
2026-08-03 • via Nuitee
D
denise • couple • us
8
Pros:

WiFi didn’t work

2026-08-03 • via Nuitee
C
Christopher • solo_traveller • us
7
2026-07-25 • via Nuitee
M
michel • extended_group • fr
10
2026-07-24 • via Nuitee
F
Fowler • couple • us
8
The breakfast was 10 out of 10 for a motel breakfast
Cons:

No elevator and, shower water pressure

2026-07-22 • via Nuitee