Best Western Plus Altoona Inn

Hotels
Best Western Plus
8 (392 reviews)
300 34th Avenue Northwest , Altoona , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Unclean rooms
Poor breakfast quality
Issues with room amenities

Categories

Cleanliness
6.66
Multiple mentions of unclean rooms, stained pillowcases, and musty smells.
Service
10
Staff was fast, friendly, and went above and beyond to assist guests.
Location
9.63
Great location close to attractions and convenience.
Room Quality
7.67
Rooms comfortable but had issues with noise and bed firmness.
Amenities
7.12
Limited amenities, issues with breakfast offerings, and room cleanliness.
Value for Money
8.15
Affordable but quality does not reflect typical standards for this price.
Food and Beverage
6.11
Breakfast quality and availability were poor. Limited options and cleanliness issues.
Overall Experience
8.66
Experience varied greatly due to specific issues, but some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:25

Property Description

Convenient Location and Amenities
Located just minutes from Prairie Meadows Racetrack and Casino, Best Western PLUS Altoona Inn offers a free transfer service for guests. The hotel boasts free Wi-Fi, cable TVs, and in-room coffee-making facilities, making it a perfect choice for leisure and business travelers alike.

Relaxing Indoor Pool and Fitness Center
Guests can unwind at the indoor pool and stay active at the fitness center during their stay. Whether you prefer a refreshing swim or a workout session, the hotel provides excellent facilities for your relaxation and well-being.

Complimentary Breakfast and Business Facilities
Start your day right with a complimentary continental breakfast featuring hot eggs and breakfast meats. Additionally, take advantage of the business center and on-site launderette for your convenience. Don't miss the chance to experience comfort and quality service at Best Western PLUS Altoona Inn.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Location

Guest Reviews

8
Based on 392 reviews
Cleanliness: 6.66
Service: 10
Location: 9.63
Room Quality: 7.67
Amenities: 7.12
Value for Money: 8.15
Food and Beverage: 6.11
Overall Experience: 8.66
K
Katherine solo_traveller us
10
2026-08-23 via Nuitee
K
Kathy couple us
4
We were dissapointed with house keeping. Were told that since we had an extend stay we would have a
Pros:

It was ok. Eggs and sausage patties were cold on Sunday morning.

Cons:

Was hoping to have a hot breakfast and we were unable to get that with the eggs and sausage.

2026-08-21 via Nuitee
K
Kassandra family_with_children us
2
2026-08-20 via Nuitee
C
Catfishsam8 solo_traveller us
7
Pros:

Staff was warn and welcoming upon arriving. Was very keen to instruct me about the parking policy and smoking policy.
Gave me the wifi code, and directed me to my room.
Im glad my ac worked well cause it was extremely hot and humid during our trip.
The room also had plenty of outlwts for a tech person like me.
Breakfast was served every morning with the usual fare but theres plenty of options if you wanna go out and get something close by.

Cons:

I had to have my keys remade several times, it was quite annoying.
I had a jacuzzi suite which was nice but the shower was very tiny, almost unusable. And the tub was hard to get in and out of.
Being on 5h3 third floor was so hot, I know heat rises but it was unbearable at times.

2026-08-20 via Nuitee
B
Bailey family_with_children us
1
Convenient but don’t recommend this place
Pros:

The location

Cons:

Our room was dirty, feet stuck to carpet, food left in fridge from whoever stayed before us. Something dumped all over in fridge, bedding was all stained

2026-08-19 via Nuitee
Q
Quinetta solo_traveller us
5
2026-08-14 via Nuitee
P
Portia family_with_children us
9
Pros:

Convently located next to Adventureland Park and Places to places to eat. The view of Adventureland day or night from room window was great. Guests could walk across street or get a parking spot close to main entrance of park. The staff was very friendly and accommodating to whatever we might need. Room was clean. Perfect size for family of five, Beds were comfortable. And plenty of hot water for showers. Would stay again if going to Adventureland.

Cons:

guest allowing children to stomp and run through halls during night Walls are thin could hear people in next room talking.

2026-08-10 via Nuitee
M
Mark couple us
9
Service was great, the rooms could have been better.
Pros:

The staff was friendly and the facility was clean. The espresso machine was a nice surprise.

Cons:

The pillows and bed could have been more comfortable. The room felt damp and the carpeting was very worn.

2026-08-09 via Nuitee
H
Holly family_with_children us
4
I don’t recommend.
Pros:

It was close to the venue we came to visit.

Cons:

The hideaway bed had French fries paper wrappers and dirty napkins in it. I had to ask several times before it was cleaned up. It wasn’t until I responded to the text with the complaint and a picture was it taken care of. The hall ways were not kept clean. It was very noisy with people running up and down the halls with loud yelling every night. One night the police were called. I called with a question about my bill and the man I was talking to hung up before all my questions were answered.

2026-08-06 via Nuitee
K
Kim family_with_children us
9
It’s average and cheap. Could use a GOOD clean.
Pros:

It was a good location. Nice staff and comfy king bed.

Cons:

The hallways and stairs were dirty. Same food (fruit loops and Cheeto) was on the stairs all 3 days we were there. Pull out twin bed was so uncomfortable could feel every spring. Breakfast the eggs were still frozen and sausage tasted old and gross. Yogurt not working coffee was gross and cold. Not a big breakfast area with how many people are staying there not much of a selection. They only allow 2 towels then you have to come exchange them to get me new ones no matter how many are in your room.

2026-08-06 via Nuitee
J
John family_with_children us
5
Great location and staff; facilities starting to get run down.
Pros:

Location and staff were exceptional. They were very helpful with the problems we encountered.

Cons:

Room light would not shut off; other items through out building being repaired.

2026-08-05 via Nuitee
B
Beth family_with_children us
5
Pros:

Jocelyn was very friendly and super helpful.

Cons:

No shampoo or conditioner. No remote. Had to ask for one

2026-08-04 via Nuitee
E
Elaine solo_traveller us
10
2026-08-04 via Nuitee
M
Madalyn family_with_children us
3
The location was nice, breakfast was ok, but everything else was subpar. A lot of things were broken or unavailable. The
Pros:

It was within walking distance to the theme park we went to.

Cons:

It was old, outdated, broken ice machine, no room towels, don’t empty trash or retrieve towels from the room, holes in the wall, worn out doors, noisy, no pool towels, couldn’t control the air conditioner.

2026-08-03 via Nuitee
D
Dan couple us
9
Awesome
2026-08-02 via Nuitee
7
757kirkm Family Nevada, Missouri
8
Super Hospitality
Pros:

We booked here as I am a BW rewards member and needed reasonably priced lodging for a guys trip to a hunting expo.
We had a good stay at this Best Western. This is a unique place as it is directly across the road from a major amusement park. When we arrived, it was super busy and the nice lady at the front desk got everyone checked in very efficiently.
The room was very nice and had some really modern upgrades. We liked the lighted mirror and the beds had motion floor lights so when you got up at 2am to pee...you did not stumble around. The beds were clean and had good support with 4 pillows!
Our room had everything you need, including a microwave!
Bathroom was clean and plenty of hot water with good pressure. Soap and shampoo were provided.
No complaints about the BW Altoona
We did have a couple hiccups but the staff had us fixed up in a timely matter.
Property is very close to major shopping and dining. Also easy to get around and right off I-80. Note...they have strict parking rules due to people parking at the hotel to skip the Adventureland parking fees...they will give you a free parking pass.
I would for sure stay here again!

2026-07-26 via Tripadvisor
L
Laura family_with_children us
10
2026-07-23 via Nuitee
B
Brittany family_with_children us
9
Pros:

It was close to Adventureland, the breakfast was good, it was in a great location.

Cons:

The only thing we didn’t like was the outside street light was very bright and the shades were not quite long enough in the sides so the light was shining in the room through out the night.

2026-07-20 via Nuitee
A
Anne family_with_children us
8
It was a one night stopover and it served it's purpose. We like how the shampoo, soap and lotion.
2026-07-18 via Nuitee
S
Shavon couple us
4
2026-07-18 via Nuitee